Estamos en esta clínica desde 2008. La experiencia siempre ha sido positiva…read more Desde hace unos meses hemos tenido que ir más frecuentemente y todo el equipo ha sido maravilloso. Destaco al Manager de la clínica señor Gabriel Perez porque es educado, compasivo y un excelente ejecutivo. Lo he observado interactuando con los pacientes y brindando la mejor de las ayudas siempre con respeto y afecto. Gracias a todos!

we did our annuals, no wait and expedite and great service. We will come back and recommend this…read moreCare center.

Extremely disappointing experience with the radiology department at Nicklaus Children's Hospital…read more Appointments here feel completely meaningless--if your child is scheduled for 8:00 AM, don't expect to be seen until 9:00 or even later. Chronic delays seem to be the norm, not the exception. It's clear they are either understaffed or poorly managed, as they "never have enough rooms" to handle patients on time. On top of that, the customer service is unacceptable--unhelpful, dismissive, and far from what you would expect at a children's hospital. For the level of care and the cost associated with this hospital, the experience is simply not justified. Families deserve better--especially when it comes to their children's care.

We've had only good experiences at Nicklaus Children's Hospital. I feel like Nicklaus and Memorial…read moreHospitals are both top notch hospitals with excellent customer service all around. The staff knows how to take care of everyone. At least this has been our personal experience with both hospitals. My son's endocrinologist, Dr. Diaz is associated with Nicklaus Children's Hospital. We came here the first time for a Growth Stimulation Test several months back. They were very efficient and organized. We parked in the Green Parking Garage which leads you straight to the area on the first floor to check in at the desk. We approached the main check in desk upon entrance from the parking garage elevator. They guide you to Patient Access around the corner for registration and to complete any paperwork. Once that is done, insurance info confirmed, payments processed, they inform you to go to designated area. We went upstairs to the infusion area where the staff was absolutely wonderful in taking care of my son. He got a room and they offered Xbox games for him to play. Apparently, all the rooms on this floor has Xbox games per bed. This was a generous donation to the hospital. What a wonderful gift for the kids. The growth stimulation testing took several hours but my kids was a trooper. The young lady taking care of him was seriously THE BEST. I thought I wrote down her name but alas, I did not. I'm sure they can locate who exactly took care of us with the patient info. Anyway, she was so patient, friendly and kind to my son. What every parent wants to see, especially when you're in a hospital environment and kids may be nervous as is. We came back again recently to get an MRI, as requested by the specialist. Same check in process except our appt was later in the afternoon at 6:30pm and it was so quiet and peaceful here during this time. Not chaotic at all. Like nobody here. The young lady who helped us register was very nice, even offered my son stickers when we were done. Then we went to the radiology dept where a nice man helped us prep for the MRI. Eventually, another young man who was the MRI technician, Alex, guided us to where they were going to take photos of the brain. Sounds scary and looks a bit intimidating but Alex helped ease any discomfort. He was great making my kid comfortable and very patient. The MRI took about 45 minutes and they have to be very still. I was able to sit in the same room with ear muffs, the MRI process is very loud and again, intimidating. My kid moved a little in the beginning and we thought we would have to come back but he eventually eased up and fell asleep during the process. Ha. Worked out nicely. Alex had left and another gentleman helped us finish up. All in all, they really do take such wonderful care of the families here! Beautiful and super clean hospital.

Refills are often withheld unless an appointment for a checkup is scheduled. During a six-month…read moreperiod, there were no follow-up phone calls to assess patient status and minimal outreach overall. This pattern seems to recur specifically at the time of refill requests, creating pressure to book an appointment in order to receive medication. The communication through the Healow app has also been disappointing; responses from staff have been unprofessional and unhelpful. Overall, the level of service has been very POOR. The front desk staff are awful, Stephanie in particular. Called 5 times and was hung up on all 5.. again a doctors office with no customer service is not a good one I have worked in healthcare for nearly 20 years and have never experienced patient care handled in this manner. I would encourage prospective patients to be aware of these issues before choosing this practice. And last but not least if you disagree with them, they delete you off the Healow app with MY patient records and cut access to your medications..

Avoid this facility! You make an appointment to see the DOCTOR, pay to see the DOCTOR, call confirm…read moreyou will be seen by the DOCTOR, and end up with a nurse every single time. Never able to fully address your concerns, leave messages for the the doctor or his assistant to call you back and nothing. They treat you like a ping-pong ball. HORRIBLE service by all especially their receptionists!

One of the best in Miami. Honest doctor, a godsend…read more Dr.Knights bedside manner goes over and above

I was under the care of Dr. Rafael Rivas-Chacon, MD - Pediatric Rheumatologist, starting in 2013…read morefor autoimmune symptoms including fatigue, chronic pain, dry mouth and eyes, and hormonal irregularities. Despite having a clearly positive thyroid peroxidase antibody result (TPOAb = 109 IU/mL) -- a textbook marker for Hashimoto's thyroiditis -- Dr. Rivas-Chacon dismissed it and instead diagnosed me with SLE (lupus), Sjögren's syndrome, and rheumatoid arthritis, without confirming those diagnoses through appropriate criteria. As a result, I was prescribed Plaquenil (hydroxychloroquine) for years. That medication, which I now know I may never have needed, caused permanent retinal toxicity, tunnel vision, and cataracts. I live with irreversible vision loss that could have been avoided if Hashimoto's had been recognized and treated when the evidence was right there. It has taken me over a decade to finally uncover what was missed -- that Hashimoto's thyroiditis was likely the root cause all along. This doctor's dismissal of key lab results and mismanagement of my care has profoundly affected my life, health, and independence. I urge anyone seeking autoimmune care -- especially women -- to insist on full thyroid testing (TPOAb, TgAb, TSH, Free T4/T3) and to get a second opinion if you're being diagnosed without clear evidence. This experience has changed my life, and I want to prevent it from happening to anyone else.

Dr. Rivas-Chacon is a lifesaver! He has been treating my daughter for her Lupus for 30 years and…read moreme for my RA for 25 years. He has kept us both healthy and in remission for all these years and has always been there when we need him. He is the only doctor I have ever known who will return your call on the same day regardless of the time. My daughter is now dealing with Chrons disease and even though this is outside his area he is following her case and working with her current doctors to make her well. I thank God we found him when she was young and would not trust anyone else. The wait to see him can be long but is so worth it, I would not trade him for the world.

This doctors office is amazing. Doctor Erica Olivera is really professional and explains everything…read morevery well. I came here super sick after another doctor didn't do all the proper tests and she gave me some free samples that really helped me out. Also, they send any prescriptions to your pharmacy online so you don't need to go out of your way to drop it off, you can just pick it up. On top of all of that, they have a website that all patients can log into and check out their test results, any prescriptions, request a refill, your allergies, requesting a doctors appointment, and much more. I'm glad I found this doctors office because try are awesome.

Nowadays it's so important to be able to call and get service from an actual person. I find that…read moreboth Dr. Rodriguez and the staff are responsive to patients' needs, and are helpful in everything they can. They don't make you come in many times just to charge insurance, as in the case of blood test results which I have found in other practices. They are ethical and helpful. Except for once or twice that we had to wait an en excessive amount of time, everything went smoothly.

Dr. Harry Aguero is the absolute best pediatrician! He was my pediatrician as a child , i am now 31…read moreyears old and he now sees both my boys. The only doctor I trust with my eyes closed. He is always so honest. The office is also the best. Highly recommend him !

Dr. Aguero's practice has great character that caters to the sensitive needs of children and new…read moreparents alike. Two thumbs up!