Took my lectric trike in for tune up. It was also making a clicking sound when coasting. Jim and…read morethe mechanics were friendly and helpful. They helped to unload and load trike. Service was reasonable and ready the next day. They care for the bike like it's theirs.

If I could give zero stars, I would. We spent over $1,000 on tune-ups and repairs for four bikes…read moreand have been extremely disappointed with the quality of service. One of the bikes was returned with the brakes still not adjusted properly and continues to have braking issues. Another bike had to be taken back because a cable that should have been replaced during the original service was missed. The owner even acknowledged that the cable should have been replaced initially, yet we were charged again when we picked up the bike. When you spend that kind of money on repairs, you expect the work to be done correctly the first time and for a shop to stand behind its service when mistakes are made. Instead, we were left with ongoing problems and additional charges to correct work that should have been included in the original repair. Unfortunately, based on our experience, we cannot recommend this shop.

Great service, very prompt responses to emails. We did the…read moreelectric bikes for a day $60 each. This was a great choice because it allows you to sort of keep up with the flow of traffic and you also don't have a pedal so much lol. It was so fun! They give you a bike lock and paper map with suggested places to visit or you can do the guided tour with one of their tour guides. I saw one in passing and it looked pretty fun. The bikes come with a little bag on the front to hold the lock and other small things. You also have the option to add a cell phone holder or basket to the bike, even a picnic add-on (basket, reusable wine glasses, blanket, & coupons). I would definitely use their bikes again!

Great spot for all things bikes - I came in for a tire/tube replacement & the turnaround time was…read morefantastic getting done in less than 24 hours - the crew that work inside are very helpful - good humored and good vibes all the way around Their inventory ranges from new & used bikes to electric bikes - as well as all the tools/equipment you'll ever need. Highly recommend & will be my go to moving forward

Quick response, great and friendly customer service, and quick fix on my bike so I could continue…read moreriding with friend. I highly recommend this bike shop and will definitely use them if needed when I return to Hilton Head. Kathy R.

Great bike, great service (delivery/pickup door to door), great price! We would use them again!!!…read moreLoved it

Brian sorted out our issues instantly And completely. Great service and value. Definitely the place…read moreto go for bikes in Beaufort. Paul H

Fixed my flat on the spot with professional service ! I'd recommend them to anyone !…read more Thanks again

Incredibly helpful bike shop. Over the top service and fair pricing. Highly recommend!!read more

There I was, riding from Southside Savannah around where Home Depot is and I was taking movies back…read moreto the Movie Gallery over on Eisenhower and Waters. I crossed over Waters while vehicles were stopped in line to cross Eisenhower after the light turned green. Well a frantic lady in a Honda Accord went in to the oncoming lane racing to catch a green left turn on to Eisenhower light and suddenly BAM! I am now sitting on her roof with my feet still locked to my pedals and my Cannondale Road Bike up there with me. As I stared at my bent front forks and front wheel laying 50 feet in front of me with two VHS Tapes strawn on the road as well, I hopped off the ladies roof and she was very upset that she'd hit me. I assured her that I was fine but the Bicycle Shop I bought my bike from was just down the road. So she and I put all my stuff in her Accord, dropped the VHS's off and drove to Star. The Staff added a bit of pain and suffering to the quote, the lady paid the bill and I came out with one or two items extra once the repairs were done. I'll never buy from anyone else and I'm now a 61 year old man and this story occurred in 1987.

Very knowledgeable staff. Had them reattach one of the pedals on my new bike which I purchased…read moreonline. Also had them look it over to ensure it was adjusted properly so I could feel comfortable on it. The gentleman that fixed it whose name I can't recall now did an excellent job. Also appreciated how welcoming Andrew was. I definitely will be a customer of The Bike Doctor!

Bike Doctor is great to work with and they have great prices! They were very willing to accommodate…read moreour needs.

David helped fix a bike for my son and added training wheels for me. Very reasonable cost and quick…read moreservice. Bikes they sell and bikes they rent all appeared to be in great shape. Thank for your service and I'll certainly be back!

They do a good job of working on the bikes but make sure you get the total price written down…read morebefore dropping your bike off. Brought two bikes to the shop to get worked on. One needed tubes and tires and another needed just new tubes but no tires. They said a tune up would be a good route but ended up having to pay very similar prices for both bikes even though one had to get brand new tires. Very friendly as the owner mentioned a a discount for the service but ended up paying more than we were quoted even with a discount. Just make sure they are clear with you on pricing.

My wife had recently bought a bike and ruptured the tire by accident. She brought the bike in…read morewithout making a reservation or anything. She was seen right away by someone working there who helped work on her bike. Not only did the person assist my wife in fixing the bike, she showed her how to fix it for next time as well. It only cost $20 to fix including the extra part. They even fixed the brakes on the bike also. This is my spot for anything bike related, I would recommend this place to anyone. Super helpful and very kind people working here.

Chris was super nice and friendly. Installed tubeless tires on my bike and was very fast. Thanks!read more

Thank goodness for Rubber Side Down! Our bikes were in need of TLC and some of the local shops…read morehaven't worked out well for us in the past. While there's several pros I'd say my top two are: 1. Clearly the owner is a bike over and enjoys what he does. 2. It's mobile. Which is awesome. Because he'll come to you! Yay!

My wife and I rented from Cross Island Bike Rental and it was a FANTASTIC experience! The staff…read morewas friendly and very helpful. They got our seats all set to our heights and set the bike lock to a convenient number for us. The pricing was the best we found ($25/day at the time). But the value was even better because they included a basket and lock in the rental price! They were also running a special for $5 off each bike if we didn't need delivery/pickup. (They also had some of the cheapest e-Bike rentals we saw as well) They allowed same-day walk-ins, which was very convenient. They had a great system to let us drop off the bikes after-hours, which allowed us to enjoy our time without having to worry about making it back at a specific time. The bikes were awesome quality and worked great! I've been coming to HHI for almost 30 years and this was the first time I've ever biked the island. I can confidently say that this will be a new staple in my visits, and Cross Island Bike Rentals will be my go to for rentals!

Easy transaction. Good service. Nice bikes. Great delivery. Comparable pricing. Good area to…read morebike