Edit review, initial review placed in heat of moment. Was immediately contacted by office to inform…read morethey will work on my concerns and apologized for the inconvenience. In all fairness I did not reach out to them adequately to have my issues addressed. I work and during their hours so hard to reach someone when my issues occur. Like I said apt complex is great just unlucky with neighbors I guess. Thank you staff for being quick to act on my frustrations! ...Just moved in and TOTAL REGRET! Apt complex is beautiful, apts are decent size, and staff are super friendly. The issues is since moving in sleep is slim to none. Quiet time rules aren't followed and the neighbors above are nocturnal, they have so many different people in and out all night you can't even tell who lives there. Trash and parking rules aren't enforced. For this price it's not worth it, should have taken the house instead! But the ladies get you they won my mother in law over and we instantly regret it. Anyone know a good lawyer to help get us out of this contract?

I have lived at La Serena for almost 10 years. The area is very quiet and everyone is nice and…read morefriendly. I have had no trouble with parking and if something needed to be fixed in the apartment, maintenance responded immediately. It's a great place to live.

Paragon Corporate Housing is a Go-To place in the TriCities. For a couple of days, weeks or more,…read morethey make it easy, reliable and cost effective. If something doesnt work, like a tv remote, an email gets it fixed almost immediately. In past instances, even at a big name chain like Residents Inn, I didnt get a response like this. Look this service up if in their areas!

From the owner: Paragon Corporate Housing offers relocating families, people in-between homes, interns, and…read morebusiness travelers the perfect alternative to cramped hotels — with the space, comfort, and privacy of luxury apartment-style living paired with hotel-like amenities. Do your laundry without leaving home, bring the whole family, and yes, pets are welcome too. We maintain furnished apartments across multiple communities throughout the Tri-Cities — properties that know us and trust us. You're not just getting a great apartment, you're arriving somewhere that was expecting you. We are proud to be CHPA accredited, a Small Business of the Year award winner in the Tri-Cities, and the recipient of an industry award for Excellence in Arrival Quality — backed by a 93% guest satisfaction rating in 2025. When you arrive, everything is ready. We invite you to live like you're home.

Rachel and Erika are the best. They have helped me so much with everything. wonderful staff and…read morewonderful apartments

Amazing Staff! Rachel was so responsive and positive it really made it feel comfortable and like I…read morewas at home!

My friend found the listing for Maple Ridge on a Tuesday, I applied on a Wednesday, and was moved…read morein by that Sunday. The leasing/office staff was absolutely amazing, friendly, knowledgeable, professional, and overall, just great to work with. The maintenance staff has also been great and super friendly, as well. The grounds are clean and the neighbors all seem pretty friendly. For the apartments themselves, they are really just exactly what I was looking for. Plenty of space for myself and my two sons, large kitchen with adjoining dining room, spacious living room, and the bedrooms are huge for an apartment! I easily fit two twin beds in my sons room with PLENTY of space for other furniture AND for them to be able to play and have breathing room still. My own room easily accommodated a queen bed with plenty of space for a large dresser and my home office. There is a large paved court for the kids to ride scooters safely out of the drive areas and two pools on the premises, plus a laundromat I hadn't even thought of when I was looking at places. And the patios, also, very large for an apartment and they even have spacious outdoor storage on each patio. I really couldn't have asked for more. Having not the most wonderful credit in the world, finding a place that both met the needs of my family, was within my budget, AND willing to work with not great credit was not something I thought I would be able to do. I thought for sure I would have to sacrifice both needs and pay higher due to my credit, but the staff was happy to work with me and I couldn't be happier that my friend turned me on to Maple Ridge. Overall, this is a great complex and if you're looking for a friendly, laid back place with good neighbors, nice amenities, great location, and wonderful staff, look no further. :)

Oven broke 7 months ago, electrician came out said it's Fucked haven't heard back on that. No…read moredishwasher for almost 2 years. I can't smoke on the porch but others can. My kids toys can't be on the porch but others can. Black mold spreading throughout the units and then blame is placed on the tenants. Mice and Rats wander the premises. People leave dog shit for my kids to step in. Management throws my kids toys in the dumpster and takes out personal vendettas then has the balls to charge almost $1600 a month and threaten me with eviction. Photo below is of a mouse I had to stop from digging at the foundation of my front door this morning. Do yourself a favor and keep looking somewhere else if you need a place to live. I've been in trap houses with better accommodations and management. Also just got a call we got a ten day notice to clear our porch because it has toys and a chair on it. I want the neighbors behind me and across the basket ball court to get their notices too for their furniture and children's bikes. I want my next door neighbors plants to be removed because I can't fucking breath thanks to my allergies. And I want all of the appliances YOU ARE RESPONSIBLE FOR fixed so I don't have make my 3 year old daughter and 2 year old son live like homeless people while we still have a home.

This place doesn't even deserve a star from me because they have been harassing me for the past two…read moreyears after I told them that I haven't seen my ex-wife for over a year and a half. Incompetent jerks working the office sent me a worthless check that I can't cash because I don't know where my ex-wife is, or if she is even alive, and then they keep telling me that the f'n check hasn't been cashed. I'm won if I can file a complaint against the company for harassment. If anyone knows, please let me know because I am getting very p'd off.

I have lived here for over 3 years and it is a decent place to live. The rent has went up the past…read morecouple of years but not their fault! The pool just opened for the summer so that is going to be a lot of fun! Maintenance is very prompt when something happens. It is a smoke free community I like that. Great location as well.

Wanted to send an update: they originally tried to raise the rent with about a months notice? Also…read moreleft the place spotless, still took money out of my deposit. They also never showed me the apartment I would be getting until the movers pulled up with my stuff, had me look at a "stage apartment" which was scammy ESPECIALLY BECAUSE THEY PUT ME ON THE 3rd floor without telling me. Management sucks as well, corporate talk to a T and frankly just inhumane. Really they made every part of interacting with management as painful as it could be.

Don't move here they keep raising the rent but nothing is fixed there is no hot tub laundry room is…read morefilthy who knows about the clubhouse I don't go up there but I know it's not clean and they keep raising the rents then you have to pay for the water in the clubhouse when we put money in the machines that usually pays for the water and electricity oh no they have to charge us more for the water and electricity I think they're double dipping I wouldn't live here I'm waiting to move

Beautiful property. Lots of great features and super quiet location…read more Walking distance to the river and only 5 minutes from large chain stores

I was recently made aware the commons and lofts were merged when apartment searching and decided to…read moreleave my review on the main listing Because RENTER BEWARE. My original review detailed my experience with bed bugs and roaches that showed up after 2 years of living here that they did not deal with (and repeatedly denied) as well as the major build quality issues (inside and outside). I lost a lot of money due to the pest issue, as well as was forced to move out (I chose not to renew my lease due to the ongoing bug issue that management frequently ignored or would not help me with--and I paid rent every month despite the apalling conditions), and throw away so many of my belongings or have them treated in a storage unit. I reached out to corporate as well due to the pest issue and didn't even receive an apology :( I hope no one lives through the nightmare I experienced. I'm happy to say over a year later, I am completely in the clear. I just had to move out of my apartment at Innovation Center, spend several hundred dollars on pesticides, throw away several thousand dollars of furniture, spend several weeks carefully moving all my things into storage and not touching them or removing them from their bags for several months, lots of money on dry cleaning and still sometimes have nightmares about it. you can move away from ugly walls and loud neighbors and bad management but unfortunately--bed bugs and roaches are hard to escape. And having all of those at the same time--well that's something I don't recommend :)

I have rented a 2 bedroom apartment at Badger Mountain Ranch for about 18 months. As I near the end…read moreof my lease I thought I'd share the great experience I've had here. The grounds are always well maintained. The apartment is relatively new and in good condition. They even plowed the parking lot and sidewalks when we had an expected amount of snow this winter. I grew up in snow and rarely have I seen apartment complexes plow the snow away. We would've been skiing around on sheets of thick ice if they hadn't kept up with the plowing. The management is great! Our new managers came about 6 months after I moved in. I've often stopped by the office to chat and catch up. They have always been friendly and helpful. When my air conditioning broke they had someone here to fix it quickly. They also hold regular community events. The majority of the people here are quiet and respectful which definitely helps make it a nice place to call home.

I was considering a lease takeover for a 2 bedroom. The manager told her they don't do those so…read morejust add me as a roommate and then take herself off. The tenant had purchased a condo and I had recently closed a bankruptcy, (and management was made aware of that ) so it seemed like the perfect match. I paid the $65 and at first they added my name to her lease as a co-tenant, and I thought I was good to go. Then they said I got denied, due to the bankruptcy, I had told them up front about my bankruptcy finalizing a month ago! Out $65, the tenant stuck paying thousands to break her lease, because after the process she didn't have time to find someone else.

Over THREE (3) weeks to refund your deposit if they deny your rental application! Ridiculous!…read more Just when you NEED that money to get into a different place, The Franklin (Avenue5) holds onto it damn near a month. This is NOT being a good corporate neighbor leaving people needing housing out of their funds to get into housing.

Not safe. Multiple calls to Richland police regarding homeless people entering premises. Security…read morerequested from management. Denied help. Told to call police.