We booked a table for four at Auberege du Cheval Blanc through the Fork…read more We received numerous emails prior to our visit from The Fork, Michelin and from Auberege du Cheval prior to our visit. This included a request for a credit card which we responded to. We even received a confirmation email from the restaurant the day before our visit. When we arrived, we were told by a stern faced young lady that there is no reservation. We must be at the wrong restaurant. We then showed the confirmation email. We were then told we hadn't provided credit card information. We then showed the confirmation we had. We were then told there is no table available. As gracious as we were through this exchange and requesting to have them make some accommodations of any sort, the women at the desk never cracked a smile, never apologized for any mistakes even as we continued to show proof of our reservation for that date (December 17, 2023) and that seating. She continued with a self-righteous attitude in the face of documentation to the contrary. She then begrudgingly got the Chef's wife to come out. This time only with acknowledgement of their errors. Not once was an I'm sorry uttered or any apology or reparation made. No offer of attending a different day, no accommodation of any sort. I truly find it shocking that an establishment with such a lack of service or quality of management has earned a Michelin Star. A Michelin Star used to carry a level of service and professionalism as well as the quality of the food and dining experience. I am saddened that I feel I can no longer depend on a Michelin Guide rating.

This is quite simple: If you want the best food bar none within a 1.5 hour drive of the KMC, this…read moreis the place to go. Get the duck breast. Trust me.

From the owner: Pause détente A la fois restaurant, spa et hôtel, cette étape au coeur de l'Alsace allie…read moremodernisme, design contemporain, ambiance lounge, cuisine fine et inventive ainsi qu'accueil chaleureux. Plusieurs menus sont proposés à des prix attractifs permettant ainsi de profiter d'un lieu de qualité à moindre coût.De nombreuses forfaits permettent de s'initier ou d'apprécier les joies du spa en après-midi ou le temps d'un séjour.

From the owner: L'Alsace en fête Situé au coeur de l'hôtel l'Explorateur,le Badhiesel propose une cuisine…read moretraditionnelle et généreuse où la tarte flambée reste vedette. Les convives se régalent dans un univers mêlé de bois et de couleurs chaleureuses. Un winstub tout en douceur où petits plats alsaciens et produits du terroir font un parfait ménage.