Iam writing he newest and latest review on this .all the other reviews are phony or done by the assistants of this so called 'pet doctor.iam the one whos going to tell it to you straight not crooked like dr.reina isfirst of all dr.reina never ever calls you back, which I feel is very important, even if my cat is throwing up on the floor, I call dr.reina several times to tell him this and he never returned any of my calls back,the front desk lady Teresa is very rude most of the time and puts you on hold for a lifetime! when I told her im not coming back because of this she and dr.reina did not care or value me as a client at all after spending a lot of money here, his prices aren't that cheap anyway, he tried to slip in unneeded tests a month ago when my cat had an ultrasound done which confimed pancirititus , after the ultrasound made the diagnosois , once again dr.reina wouldn't even call me back to talk to me about it,instead having his receptionist call me with the results, that's so unprofessional and tell me, I never got to talk to dr.reina not once, he then tried to sell me a unneeded test he told his assistant to ask me if we can do a test which confirms pancritidas. sorry if im spelling wrong, but he wanted to sell me a test that was already confirmed threw the ultrasound, so why the extra test? if I did the test would of been an extra 35$ im glad I refused. dr reina was already going to treat my cat with prednisone so why do the confirmed test? he didn't make sense on that one, dr reina gets you when your most vunrable then trys to sell you a unneeded test.i caught him on that one, my old vet taught me a thing or two about being real with his clients not taking advantage like dr.reina did to me, also his assistant that very young boy whos still in high school is his vet tech, hes not trained or educated in vt school so he shouldn't be working here.i witnessed him grab and drag my cat across the room on the table grabbing his neck not supporting the stomach . I grabbed his hand and said stop what are you doing! he then said I do that to aggressive cats , well my cat is the nicest c at around he didn't need to be abused like that in dr.reinas office, again my complaint on this kid was ignored hes still working there I never got a call to apologize ,nothing, dr.reina is so full of himself he doesn't care if you don't come back or not, you would think if a client was unhappy he would be happy to call you back to talk about it. not reina! when dr reina was doing all these tests on my cat e wouldn't call me back to discuss the results so I had to call my old vet who would interpet the results go over them with me, my old vet got pissed and said " dr.reina isn't callimg you back wow he should be talking to you not me,! he wasn't mad at me but mad that dr,reina did not care about my cat enough to call me, and hes so right, also when I called I noticed these people change the prices on mds and things and think your dum enough not to notice! I noticed and called her on it, when I did she gave me the credit back on one thing they made a mistake on,another thing that bothers me about dr reina is he says he charges $ 28 for a re-check well that's only called a 'run in back' not a recheck, the $28 gets your foot in the door and that's it. you don't get to talk to the doctor, no contact with dr.reina , he sees the cat in the back and you don't even know what hes doing back there, or if hes really being seen, you cant go to the back so youll never know,its weird I don't like it,so they need to be honest what a recheck really means compared to what they call a 'run in back' lots of things they do to manipulate if you pay attention like I did you will see it will happen to you too, not to mention I called the vet board about all this I now have a case open, They really need to fix the broken doorbell because everytime i in the tiny room they call the waiting room I suffocate cant breathe and then someone is always knocking on the door and im not a doorman ,I must of opened the door for 200 people so far never getting a thanks from the staff I know they seen me do it, I wonder where all his money is going because he doesn't fix the doorbell or clean up the place or fix the broken shades in the window, YOU HAVE BEEN WARNED! read more