I was pulled over yesterday by Officer S. Cerda after running a yellow light too late. I pulled…read moreover immediately, had my windows down, and my license ready before he approached. After providing my information, I was asked additional questions about my whereabouts. I was fully cooperative and honest throughout the interaction. I also consented to a search of my vehicle, as I had nothing to hide. Despite that, I was asked to step out, placed on the curb, and treated in a way that felt unnecessarily disrespectful and excessive for a traffic violation. The tone and approach did not match the situation. This experience has changed how I will handle future interactions. Moving forward, I will be more aware of my rights and limit my responses accordingly. All because of officers like Mr Cerda. People like him are what change the public's perception about law enforcement. Never in 15 years of diving and 4 interactions have I been treated in that way , with no provocation at all. Remove your Badge Mr Cerda, and your god complex won't serve you justice anymore, asshole.

They're either too busy or don't care enough to respond to filed online reports, I haven't heard…read moreanything from them in over a month. The front desk lady basically told me they don't get to all reports because they get too many...so what's the point?

Does the school resource officer have a quota for 72-hour psychiatric holds? My child was refusing…read moreto attend school and was finally convinced to see his counselor to find out if he had anxiety. We weren't asking for 504 accommodations, but he received intervention in the form of the resource officer who asked him a leading question after my son would not admit to suicidal ideation, "if you wanted to kill yourself how would you do it?" The boy's flaw was not depression but people-pleasing, so the resource officer drove him off-campus to the children's hospital before leaving me a voicemail. When the emergency room called for insurance information, they wanted to know why he wasn't brought in by a crisis action team or an ambulance.

What a nice looking police department!…read more It's so pretty from the outside. Almost looks like a historic mission lol We just moved the the city of Fullerton, so I wanted to get acquainted with where things are. So, I stopped by here to see where it was located. It's so pretty I almost missed it lol I've never seen a police station that looks so picturesque! Glad to know where it's at just in case. I also wanted information on the non-emergency line. They were helpful.

I went in to get a Live Scan and making a reservation was fairly easy. The lady that answered my…read morecall gave me a general price for my needs. It wasn't precisely the exact cost but it was close. I arrived on schedule and it took about 5 minutes to get the finger printing lady to show me into a room to get my prints. It was fairly easy and quick and I was given a receipt and I was on my merry way. The front lobby was clean and open and people were professional. I'd come again to do the Live scan again if needed. Currently they are looking for police officers to fill positions so if you want to move laterally they'll pay you $20k bonus to do it.

I visited this police station seeking assistance with a report request, and unfortunately the…read morecustomer service I received was disappointing. Yvonne Llamas was unhelpful and appeared unwilling to assist me from the beginning. Because I needed assistance in Spanish, another employee was initially asked to help, but when Ms. Llamas became involved again, the interaction continued to feel unprofessional and discourteous. I understand that public service employees can be busy and deal with many requests throughout the day, but members of the public deserve to be treated with respect and professionalism. A more courteous attitude and a willingness to help would have made a significant difference. I hope management reviews this feedback and continues to emphasize the importance of providing professional, respectful service to everyone who comes in seeking assistance

Hi, I got a parking ticket recently. This is obviously fair, I messed up. So I'm happy to pay this…read moreASAP to get it out of the way. This is going to be a long rant. The ticket hasn't popped up on the website for a week, and so I make a call to the office. Note that this ticket doesn't have the penalty amount due on the bottom, and the writing by the officer is not the most legible everywhere else (the reason for the ticket). I've also tried paying online, and it fails despite the ticket number being correct. Of course, it doesn't look like the tech and web apps here are maintained well, from an SE point of view. So I proceed with the call. After going through the bot, it determines that there is no ticket on the file, which means permissions haven't been enabled yet. So I get carried over to customer service: I get a lady on the phone, and I'm sure she's had better days and isn't always like this. However, right off the bat she's very rude and her pronounciation and emphasis of important words is not the best (but I don't mind this at all, but maybe she was rude because I was having trouble hearing her?). I'll even list the time I called the office (2:08), so she knows exactly who this is. She sarcastically says, "Did the officer give you a blank ticket?" after I answered her question about the penalty amount being non-existent. **No shit** it's not a blank ticket, how do you think I even called the office in the first place? Later, she asks me, "OK so what did the officer cite you for?" I stated that I'm not sure, I'm being cited for parking incorrectly and the ticket is not legible. And of course, she has to say "Well obviously you're being cited for a parking ticket, but what is the reason." I once again state that the ticket is not legible, because I just want to quickly get to the bot because talking with her is pointless. At the very end, she quickly gets me to the bot and presses a button to allow me to pay, and she does this very quickly and hangs up without any closing statements. Obviously, if I could get the bot instead of a customer service drone, I would have preferred to do that. She clearly hates her job and her life -- I wonder if the other customer service representatives are like that here? If you want to do your job properly, go through the script. And don't forget the "Have a nice day" at the end. It isn't that hard, and your job is going to be automated away if you're that poor at the one thing that separates you from a bot.

My paycheck was off more than once people that work hard don't have time to be on hold for stuff…read morethat others get done for them with no issues why is that I wouldn't date this guys like they will ruin your career family and follow you all your life Cut off your arm for stealing a pencil ‍ And then rig lives to make you feel bad against other people Then put those names on repeat forever

We got here at 8:10am to obtain a vehicle release form to take back to Vernola's Towing Services so…read morethat they can release my car that was stolen a few days ago and it had been recovered around midnight. The lobby was empty and there is a sign to wait for someone to come help since the 911 operators have to answer calls and assist the lobby walk ins. We waited for about 20 minutes. Meanwhile we can hear the conversations and laughter of employees in the room next to the lobby (where the dispatchers are at). That was a bit disappointing since we just needed that release paperwork to get my car. Finally someone came out and asked if we'd been helped. Um no we haven't. So I provided the police report and my DL. 10 minutes later I was handed a paper that literally had my name written on and my DL # and license plate. That's it. That's pretty much the release form lol oh and the signature of the person that handed me the form. We were finally out of there.

Every time I come here , there's always long periods of wait time and never anyone to help nor…read moreacknowledge or instructions left.

I just want to say I appreciate these police officers for being patient with me from a very…read moredisrespectful, noisy neighbor, and I've talked to more than several different officers and most of them were very understanding and very compassionate towards my issue. The loud banging sounds from the neighbor has not been resolved yet, but I believe I'm in good hands and I feel like I have. I have a great group of police officers in my city that will try their very best. No obviously don't want to bother them too much but still, they are very helpful. Again, I can't thank the officers enough, especially the ones who came into my home and spoke with me for being great people. The Thank you.

Calling 911 should never feel like you're inconveniencing the person whose literal job is to help…read morepeople in emergencies, but that's exactly how this call felt. The La Habra operator who answered my call was shockingly rude, impatient, and completely lacking any empathy. Instead of calmly helping someone who had just been in an accident, she sounded irritated and dismissive, as if my emergency was interrupting her day. It's honestly disturbing that someone with that level of attitude is trusted to be the first point of contact for people in crisis. Dispatchers are supposed to bring calm to chaotic situations, not add more stress to someone who is already shaken and scared. If this is the standard of professionalism for La Habra dispatch, that's a serious problem that needs immediate attention.

As Soon as I retired from my La Palma family dentistry, I joined as a volunteer with La Palma…read morepolice department and now a member of this volunteer group for about 20 years. I can state with full confidence that the police department has treated us with great respect we have monthly meetings on last Tuesday of the month at 5 pm at city hall. We invite everyone to join us and enjoy all the benefits that we have. Very recently we have a new chief of police JOE GUERRERO who is very friendly to all and especially to our volunteer group. He always has smiles on his face which makes it so pleasant to talk to him. COME AND JOIN THE GROUP

Despite the police chief's message, compassion and respect does not guide your conduct. Even when…read morewe were parked at a nearby Centrepoint mini-mall or Jack in the Box, commanding cars to "go home" with your loudspeaker was intimidation at peaceful assembly. I don't think driving a police car to the end of the line with sirens on to disperse customers was a service to the local community unless you only care about local sales tax yields. Kogi tacos were not the kind of emergency that required four police cruisers with their strobe lights on, yelling at cars parked on the street. We were not treated with dignity so I'll try my best not to shop in your city again.

Came to have my fix it ticket cleared off. I had no issues, service was fast and easy.read more

My experience with this organization is nothing short of horrible. I received a ticket in the mail…read moretoday with shock, disbelief, and anger. I was never issued a ticket on 5/28/2023! I called 911 on this day to report a hit & run that occurred to my loved ones & I. We followed the vehicle and the 911 dispatcher told us not to follow, and let us know an officer was going to be sent to our location. The officer arrived and he got the information needed & we sent him the pictures of the car that committed the hit and run on us. My husband (slightly intoxicated), sister in law, & I were on our way to dinner before the hit & run & I offered to drive since I was sober. The officer never once followed up with me if he needed any more information, we still don't know what happened to the hit & run driver. Now on 10/20/2023 I received a citation, court summons, and proof of service via mail. Officer Jorge Lopez Badge #23193 committed perjury by signing a form stating that reads "On 5/28/2023, I served this notice of correction" on the proof of service form that he signed. I did not receive a citation or notice on 5/28/2023. I called you guys for HELP!

Overall rating should much higher. They're doing the best…read morethey can. I was a little stressed and a bit angry today. I called to get a status on a request I made, something happened a couple months ago, and it required a police report to be filed. The crime was ID theft. The department is experiencing an overload on requests for copies and the current timeframe is six to eight weeks.

Their message says help keep the community safe Report…read morecriminal activity NO RESPONSE! Report breaking an entry NO RESPONSE! Report damages to private property guess what NO RESPONSE! So much for keeping the community safe there is not 0 stars allowed no wonder they turn off reviews in Google