Stephanie has some dog whisperer DNA in her. Even the most troublesome dogs stop in their tracks…read morewaiting for her next signal. Very friendly, well organized home for boarding and grooming. No pretensions. Your pet will feel right at home and you will feel comfortable knowing your "baby" is in good hands.

I usually only review restaurants! But I honestly need to show off this place because it is…read moreliterally the best groomer in town! In my opinion. I have a fur baby and he means the world to me and I finally found a place I can fully trust! The owner , Cassandra is beyond amazing and so loving towards any animal! She even has a pet pig!! This place is literally always clean and just filled with the cutest dogs! She even offers a grooming program that you get a certificate from! She works with only the best people who join her team and it makes all the difference! I highly reccomend her to anyone with a dog or cat! Shes the best and you need to try it for yourself!

My new favorite groomer for the first time my pup is not a total reck after being groomed. Staff is…read moregenuin and kind. I got a same day appointment because of a cancellation, so I cant say what their normal wait list is. They also offer puppy day care and educational canice services with www.pitourbain.ca

I went here often never had an issue until I got my dog back today  The groomer said my dog was…read morenice and patient but when I got home he was acting weird more then usual I also noticed the groomer tightened my dogs collar to the point it was choking him. I couldn't even fit 1 finger between the collar and my dogs neck. I am not impressed.I won't be coming here ever again and I won't recommend this place to anyone. God only knows what else that man had done to my dog

Such a nice & kind groomer which is very important in this profession. My dog is very attached to…read moreme, but when he was ready to be picked up--he was happy to see me but not in a desperate way. Something he's struggled with every other time he's gotten his hair cut at other groomers. Charlie is a miniature schnauzer mix and I like his hair cut in the traditional schnauzer style, just with a few twists. I was not disappointed, Charlie looks super fresh I highly recommend this groomer, extremely good prices & he does a wonderful job. Will DEFINITELY (yes, in all caps ) be returning to this establishment!

Absolutely disgraceful service. We organized for our small dog to be shipped from Montreal to…read moreLondon, UK this past September. How can we begin to explain the absolute disaster that took place? To start with, as others have said here it was a nightmare to try to reach the kennel to begin with. We spoke first with a Nicole who was very clear in her explanation of the details of the application but very rude and sharp with her words. We get it, they are busy and once we finally heard back after two weeks (Tim admitted that we may have gotten lost in the pile of applications) we were then dealt with appropriately, but after that, a lot of the correspondence was confused with repeated questions and repeated information. Everything was then set up and approx 4 weeks later our little Morty was picked up by Tim and taken away to the kennel where he would spend two nights and three days including a trip to the vet before then being shipped off to the UK with Air Canada Cargo. Morty spent one night at the kennel and the next day we found out through a friend ON FACEBOOK that our dog was MISSING from the vet that he had his check up with. What then proceeded was a web of lies, mixed information and stress/trauma that our dog is STILL recovering from nearly one month later. Essentially, the incompetent worker from the kennel who took Morty to the vet opened her car door and attempted to put a collar on him while he was free to run...which he did. Unbelievable. So imagine, we hear from our friends who have seen a notice on social media that our dog is missing and no-one NOT A SINGLE PERSON from manoir Kanisha contacted us to let us know. We rushed over to the vet (while calling the kennel who straight up lied that he was fine and well in the kennel) and through a process of elimination we found out which vet he was at. We arrived and the woman who had lost him said he was missing for one hour and had been found by her husband. Fast forward to when we managed to speak to Tim who said he was missing for three hours and had been found by a stranger who had seen the missing poster they had printed. Super super strange and highly unprofessional. You have to understand, while waiting to find out if he had been found (as the kennel lied and told us he was fine and well while we knew he was missing) we were trying to change flights to the UK with our baby, completely stressful and absolutely unnecessary. While we understand accidents happen...we shouldn't find out that our dog was missing through social media and find that the kennel was lying to us...we have paid $3,000 to ensure that accidents DONT happen. We wonder if the kennel would have ever told us about the incident as he was found in the end. He was then eventually brought back to the kennel for his second night where we are sent one photo of him (we were promised two to three pictures) and Tim's excuse was that the light was too poor to take photographs...we were getting more and more infuriated and nervous that we were being lied to once again. Then, our dog arrives in the UK and his blanket that he needs to keep him soothed was missing...we reach out the UK and they say he was never shipped with a blanket. Of course, the incompetent kennel had shipped our dog without it. They sent it and it arrived to us just a few days ago. This whole ordeal cost us so much stress and anxiety and to be honest, our dog has become incredibly anxious and traumatized because of this. This shouldn't have happened like this, we paid for our dog to be kept safe and well and to be shipped in comfort. Lastly, Manoir Kanisha offered to pay for the vet bill from the vet where he was lost...that was promised to us both in writing and over the phone from Tim and we haven't heard a thing. Nicole was one of the rudest people I've frankly dealt with in customer service. We demanded compensation and received 0, not even a response back. We advise anyone reading this to stay FAR FAR away from this kennel; unprofessional and rude and to top it off... lying to us about the state of our dog. BOYCOTT BOYCOTT BOYCOTT.

During a pressing personal emergency I had to have my standard Poodle boarded for almost six weeks…read more I wanted the best for her so I chose to board her at Manoir Kanisha. Their service was first class from the moment they picked up my dog from my family residence and took her to the Manoir Kanisha. During her boarding I had regular telephone contact with staff and received pictures confirming that she was doing great and in optimum care. I had peace of mind that she was in the right place and with the right professionals. When I needed to extend my dog's stay for a week during the holiday season, a place was made for my dog to stay at Manoir Kanisha. When my dog was finally delivered to me she was in perfect health and very affectionate. I would like to thank Johanne, Nicole and all of the staff at Manoir Kanisha. Happy New Year and Best Wishes! Anna and Jazmine :)

From now on this is the only place I will bring my dog! I dropped my dog off for the first time…read moretoday at went to run some errands. Before going back home to wait for them to call me to tell me he is ready, I decided go back and take a peak at him. They have a huge window front so I parked across the lot and I watched for a bit from my car. I only stayed for a few minutes because I saw his tail was wagging the entire time and the groomer seemed to be playful with him. When I went back to pick him up, I had to almost drag him out because he just wanted to stay and play with the other dogs. Usually when I go get him from other places he's always in a rush to leave. I highly recommend this place.

From the owner: Pet grooming performed by certified, patient and gentle groomers.read more

Was very happy with the customer service, the grooming & the place was very trendy & spotless. Plus…read morethey gave a great discount for the first grooming. my dog was very happy!

From the owner: Business established in 2009, grand opening in April 2010read more

A huge disappointment. I do not recommend this salon. My dog ​​was never able to get a haircut. The…read morerequest was not processed, but the money was written off from me. Wasted 1 month, a lot of nerves and money. No one provides help, they brought me to tears, everyone refuses responsibility. No refund.

Gabriela was a dream groomer. Gracious, charming and kind to both myself and my two pets. I was on…read morean extended trip and needed my senior rescue groomed. She's regularly groomed back home. Gabriela was patient with Lili who suffers from multiple illnesses. She did an absolutely wonderful grooming on Lili. I was blessed to have crossed paths with her because she did an excellent job. Thank you again. P .s. My other dog ( 9 week old )who hadn't been groomed left with a gift. Generous in heart and spirit.

Best pet store out there! Staff is very friendly. They know what they're talking about!read more