I have been ordering local flower delivery from this business for the past couple of years as I…read morelike to send these to my sibling who means a lot to me. I typically will send flowers for birthdays and mother's day. The flower arrangements are on the pricier side, but for the quality I would say it is worth it especially since they are a small business. The online ordering experience is efficient and smooth as well, and in the past I typically have received both order and delivery confirmations. However, I did not receive a delivery confirmation for my most recent order so I decided to call the store directly and left a voicemail. The owner got back to me promptly, and did inform me that the delivery was made. I will say when I was speaking to the owner on the phone they did have quite a negative tone, and was defensive when I was simply asking about a delivery confirmation and/or if I should contact the recipient directly to ensure they received their flowers. While I understand that running a business can be stressful, it does not excuse rude or dismissive behavior toward customers. As a business owner, professionalism, courtesy, and respect should be priorities. I sincerely hope the owner reflects on how they interact with customers and makes an effort to create a more welcoming environment.