From the owner: Hotel 3 stelle con ampio parcheggio auto gratuito. Wifi e internet point disponibili senza costi…read moreaggiuntivi.

Only stay at this hotel if desperate. No hot water, no…read moreinternet, poor A/C. Restaurant is ok

I'm upgrading this hotel to 5 stars after my visit in 2015. Not only is the staff super nice and…read morelet me print my ticket (I couldn't interact with them much on the previous visit because my flight was at 6am), the breakfast is legit. And the double room is reasonably large. See below for my review from 2014. ---- The single room is small. In fact, this is the tiniest hotel room I've slept in through all my years of traveling. But the location in Naples simply cannot be beaten. It's in walking distance of the airport. It's next to the Hertz rental car place. And the room itself is fine for an overnight stay as long as you don't expect anything other than sleeping and washing up. And free wifi. And free parking. Don't expect luxury, but the convenience rocks.

What could be a 4-star experience is sadly two. The hotel…read moreis located in a business district which is in the midst of rejuvenation. As such there are a lot of derelict buildings and businesses nearby. Nothing the hotel can do about, but does make it seem off-putting and sketchy when you first show up. It is conveniently located close to the Centro Direzionale Metro stop, which makes getting around easy. And a 20 minute walk to the front of the Centrale train station. There is a bar and restaurant on site, serving a good buffet breakfast and a wide selection of meals in the evening. Staff are very friendly, speak multiple languages and the food is good value for money. I was particularly impressed with the pizzas. Where the hotel experience falls down though is the rooms. They are in the process on renovating, but it is apparent that little forethought was given to the practicality of the renovated room. We had booked a suite that had a king size bed for my wife and I and what was supposed to be an additional room with a sofa bed for our daughter. The old rooms had this, but the new layout is open. Good for light, not good for privacy. Instead the beds are separated by some vertical metal bars with a TV hung and a small wooden shelf. There is also a TV in the area where the sofa bed is. This becomes problematic if someone wants to watch TV. When you use the remote on one TV, it affects the other, unless you stand within an inch of the TV receiver. Turning on one TV also turns on the other. Changing, volume, channels etc also does the same. Then there's the bathroom. Before there was separate room with a shower/tub, toilet and bidet, with a sink open to the room. Now the shower has been moved to the open area, and two sinks are on the vanity. So anybody using the shower does not have any privacy to those lying in the bed. Something our teenage daughter did not appreciate, and had to schedule when she could shower whilst we would have to wait outside the room. The two sinks are impractical as they leave very, very little room for any personal items, such as toothbrush, deodorant, make up kit etc. Again, looks nice, but is not practical for a guest to use.

Sigh where do I begin, we arrived a bit early (2 pm) and were told to come back at 3 pm to check…read morein. Ok, no worries I needed to grab some items since I was going to be staying there for over a week, came back at approximately 315pm and the room still wasn't available then told to come back around 4 pm. Mind you I had been flying for 19 hours so I am jet lagged and feeling a bit sticky from all that flying. Finally, the room was ready around 5 pm the front desk staff was nice and the valet gentlemen were cool, when you park you have to be specific if you are going to lock in for the evening or if you are going to come back out within the hour because if you aren't they will put your vehicle in a garage up the street. The bar and food inside the hotel are decent and the bartenders have heavy hands no problem here with that, there is also a restaurant right outside of the pretty good hotel. Once I finally got to the room my a/c didn't work and it took them three days to fix it, however, the bed was comfortable, and the housekeeping staff was friendly, if you don't speak Italian google translate is your friend.