Don't use these guys my daughter has been paying $500 a month for 2 years great driving record good…read morecredit about a month ago someone hit her and now progressive is telling her she's on her own no help at all even paying $500 a month for full coverage they r the worst insurance company ever don't use them

Progressive in general is a scam of insurance. If you never have to use it its great, nice a cheap…read more But If you need it, you get what you pay for, cheap. I was run off the road by another vehicle and hit a car. They refused to pay any damages on my car with the reason being I had no dash cam to prove it. THe agent also told me that with being with progressive we are required to have dash cams and submit the videos for their review of every accident. I have over $8,000 damage to my car and an adjuster will not even come look at it and say they will not pay. I have been with them for over 10 years and never made a claim. So basically, I have given them well over 10,000 of my own money and they will not fix my vehicle because I do not have a dash cam, which apparently is required per the adjuster. THIS IS A SCAM!!!!! GET REAL COVERAGE!!!!!!

Called twice for auto quote that went from $863 on Friday to $1769 on Monday. BEWARE shoppers of…read moreProgressive's fake quotes. Once it's time to pay, the quote magically doubles. Thankfully, I didn't cancel with my previous carrier based on Progressive reputation.

We had a very minor incident a couple of months ago with my stepson driving his mom's car to the…read morestore (1 mile) and due to the snowy/Icey conditions slid into someones chain link fence and pushed down one of the post with no damage to the car. The homeowner filed a claim to fix the post and we did not file a claim due to no damage to the car. We live in a neighborhood where you can not park on the street at night so all 3 cars were in the driveway. Instead of moving 2 cars his mom gave him permission to take her car. I received a call from Progressive today 3/1/26 at 4:00 and Kala stated since we did not add my stepson to the policy because he lives in the home the decision was made by her/progressive to cancel the policy on 3/1/26 at 4:00 in the afternoon. I told Kala when we signed up for Progressive no one asked whom was living in the home, so it's not our fault he was not on the policy.She stated there was nothing further to discuss and hung up the phone!! Buyer beware!!!!!

I called their 800 number and got Andrea on the phone and her customer service skills were…read moreexceptional!! I left a voice mail with her boss but still wanted to leave a Yelp Review.

This is the review for Progressive Company not the one I picked. It doesn't allow you to pick just…read morethe company. I called the 800 number and unfortunately after a few weeks and being told they would back date the policy they didn't follow through and still want me to pay $50.75. I pay my policy consistently in full and have never missed a payment for the life of the policy, 5+ years! Well, this time, after sending payment and documents I received a bill. I called and they said that they never received the signed documents that I sent through docusign. I was told to print and send, I did, but for some reason or another they were rejected, numerous times and I kept resending. Finally, cleared and partially taken care of. I was told don't worry they would back date it. That should have cleared everything but it didn't. They didn't back date it to clear it and left me owing $50.75. Sad! I don't know why the signature capture didn't go through and as a loyal customer I would have thought they would have made it right. Knowing that I always pay in full and have always turned in the documentation on time. I don't think it was my fault or theirs. There was a glitch in the system. The fault is them not back dating it to clear it. Just as a customer courtesy. I came to them on principle and I guess I'm going to leave them the same way! It's a shame and for that you get an "F"! You lose 2 policies for sure and a possible 2 more. The CUSTOMER SERVICE SUCKS!

We have come to find out that Progrssive will not cover the cost to repair our windshield. Instead…read morethey pointed me to where we can sign up for future glass replacement. That does not help us now. It was never offered to pur glass coverage. We are very disappointed with Progressive. We've been with them 8 years and have never made a claim.

From the owner: That’s easy! We take care of our customers and handle claims that may arise.read more