Mike Rousseau was wonderful. He searched every option he could find for me and presented me with…read morethe best insurance to suit my needs. He explained every option and coverage. I couldn't have had a more pleasant and knowledgeable person. I've already started referring him to my friends and family. Thanks Mike, much appreciated. Willie Ross Jr.

My previous insurance provider wasn't renewing my homeowner's insurance policy. I contacted a dozen…read moreother agents and providers, but no one would (or could) help me. I finally got a hold of Noah Raitz from PKIG. He listened to my story and was able to find the perfect provider for me. He also showed me how I was under-insured in a couple of aspects on both my homeowner's and auto policies. I thought for sure I would be paying significantly more for my new policies since I would be getting better coverage, but he somehow managed to bundle them and wave a magic wand or something to get me LOWER payments! I am so happy and grateful! I am telling everyone I know about Noah and PKIG!

Saved me so much money on home and auto insurance. Switched from aaa to progressive. Very…read moreprofessional.

Great place to get insurance. Everyone there is very friendly and they gave me a very reasonable…read morerate on insurance . I highly recommend this office they are very professional and helpful.

The Eastman Agency is so professional! Go see Don and his team for all your insurance needs.read more

I've not ever made a claim with them, but the agent is not only very unprofessional (responds weeks…read morelater to just get your contract signed, but us also rude, and extremely unknowledgeable. Can't even get my email right, though I've been insured now for 7 months with them. Not only that, but they send me random statements saying they require additional payments, but they don't explain why, and their "invoice" doesn't even know what address it is related to. It's very strange. Feels like a scam (though I hope it isn't)!

Nicole was a tremendous help in getting our cottage insurance transferred to Farmers Insurance. She…read morewas very thorough in her presentation, taking her time to tailor the policy to our needs. Now all our insurance policies are with Travis Spaman's Farmers Insurance Agency and I highly recommend them for your insurance needs. Paul G.

Travis and Nicole took great care of me. The price is competitive and coverage is better than I'm…read morepaying now. They are professional and walk me through all my options, explain all the endorsements available, and pricing to fit my budget without having a big exposure to a claim. I recommend them to anyone in Michigan.

Outstanding service and great place to get your insurance. I always feel like they go the extra…read moremile to help me get the best price for my insurance. Bobby and his office make me feel like I'm apart of something bigger then just taking my money and sending me away with nothing to show for it like other companies have done in the past. Being a single parent of two kids one of special needs I can't be spending extra money on a bunch of bs just because. They always take the time for me when I go to the office where others didn't. I would recommend them for everyone. 5 stars indeed!!!

Best in insurance by far! Will be recommending to family and friends! Statefarm has by far exceeded…read moreand met all my life, health, auto, and home insurance needs!

This is a great agency and what would expect in terms of State Farm quality and professionalism…read more Always available to answer questions.

I'm not someone who typically writes negative reviews, but my recent experience has been so…read morefrustrating that I feel obligated to share it for others considering insurance options. I've had both auto and condo insurance with State Farm for about a year. While my auto policy remained stable, my condo insurance suddenly increased from $650 to $950 -- roughly a 33% jump. I reached out to my agent, John Avery, well over a month in advance to understand the increase. Despite multiple emails and follow-ups over several weeks, I received no response. Even after contacting State Farm directly twice and being told they would follow up, nothing happened. Eventually, just one day before the policy renewal, I received a call from the agent's office attributing the increase to "inflation," with no real explanation or willingness to review alternatives. The response felt dismissive, as if they were perfectly fine losing a customer. Unfortunately, things only got worse when I had to file claims. After a snowstorm caused suspension damage, followed by a pothole incident that resulted in a flat tire, I filed two claims. What followed was an incredibly disorganized and time-consuming process: I was sent to multiple repair shops that either couldn't help or redirected me elsewhere I was told different and often conflicting instructions by different representatives each time I called Scheduling an appraiser was extremely difficult -- appointments kept changing depending on who I spoke to I spent hours coordinating between auto shops and State Farm, including sitting at a shop for over 4 hours, only to find out the shop had never received the required communication from State Farm After all this, I was told the appraiser had "missed" the inspection and that I would need to restart the entire process, leave my car again, and reschedule everything This level of inefficiency is incredibly frustrating. Filing a claim is already stressful -- this experience made it unnecessarily worse. Communication was poor, coordination was lacking, and the burden of managing the process was entirely pushed onto me as the customer. To add to the inconvenience, even something as simple as rescheduling an inspection cannot be done online -- you have to call every single time. I understand insurance claims can be complex, but this experience felt disorganized, unresponsive, and dismissive of the customer's time. Honestly, I expected much better from a company like State Farm.

My current insurance company raised my homeowners insurance by nearly $400 for the year. I shopped…read morearound and received quotes from 4 companies. Farm bureau was the best for car and home. Better coverages for our home and a significantly lower price. Karen at this agency was fantastic , very professional, she answered s my questions and concerns. We did everything over the phone, quick and easy.

Tammy Brown and staff are courteous and professional. Tammy has a wealth of knowledge dealing with…read morecomplex insurance needs and financial matters. I trust her to make the right decisions for me based on my needs and not try to put me into something that is beyond my requirements. Definitely give Tammy's office a call for an insurance review.

I have been with State Farm for Tamika Campbell is my agent. I would refer her to anyone. She's…read morethe best.

I would like to take a moment to recognize my insurance company for the outstanding service and…read moresupport they have provided. My experience have been excellent from the start to the finish. The team has been professional knowledgeable, responsive, and truly committed to taking care of their customers. I highly recommend this company to anyone looking for a insurance provider they can trust. Thank you for delivering excellent service in peace of mind. James Burton