The sign on the wall said Kale Salad, so I ordered one for myself and a Caesar's salad for my mother. The receipt said "Kale Salad" and Ensalada Tradicional".
After a 25-minute wait (too long for salads, especially when we're Pueblo Bonito Elite members on the Premium meal plan), they brought us a Caesar salad (correct) and a spinach salad (WRONG!).
My husband went to ask for my kale salad, and they told him it was no longer on the menu, which they showed him, and lo and behold, Kale Salad was no longer on the printed menu (nor was spinach salad)!
He pointed that out and showed them the wall and the receipt, both showing Kale Salad. The girl gave a shrug and said, "We changed it." Fine if they told me when I ordered, but the just substituted a different salad without even telling me, then they gave my husband dumb excuses. read more