I Called the Shoe Department after my son reached out to me. He needed shoes to start a job. He is…read moreat MSU and took a job on campus. I checked Amazon but they would all arrive too late. I called the Shoe Department and spoke with Amber. She was able to locate what I was looking for and even went a step further and sent me a photo of the shoes to make sure that was what we needed! That, my friend, is great Customer Service!!! Keep up the excellent work Amber!

They have some good deals, but it's always a bit of a gamble: sometimes they won't have much stock…read moreof a particular style, so you can't find your size or color. Either way, they have some cute stuff, and they always have a lot on sale.

We were excited to visit this store, but the service at this store was awful. They must have an…read moreissue with people stealing or something as they are very on edge.

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

I made a huge back to school order at Academy and so far they have sent two shirts in the wrong…read moresize and one shirt the wrong color. I made a complaint with them and all I got was a return shipping label and a 15% discount coupon. What a joke.

My Husband and I both like the store. Always clean and more often than not has what we are looking…read morefor with a helpful staff.

They finally remodeled from the new owner. Store space looks more open and brighter than before. If…read moreyou need anything with MSU on it, this is the place. There is a 10% student discount with id, not much, because the merchandise is expensive and they are never on sale.

They gave me a red velvet cookie when I walked into the store, it was very appreciatedread more

In all my years living in Starkville, I've never had an issue returning an item and receiving a…read morerefund--until I purchased a pair of On running shoes from this location. I bought them on April 17th and wore them for only 2-3 days before realizing they caused discomfort in the soles of my feet. I checked my receipt, which stated that I had 7 days to return the item, so I returned on April 21st. However, I was told I couldn't return them because I had worn them, and the store needed to "contact On" before proceeding. This didn't make sense to me--there was nothing wrong with the shoes physically, and they were in the same condition as when I bought them. I simply didn't like how they felt, and I was within the return window. The staff gave me the runaround and were generally unhelpful, except for a kind associate named Blakely at the Tupelo location who empathized with my situation. Ultimately, I wasn't able to get a refund--only a store credit for the value of the shoes. I had to repeatedly follow up on my own, calling almost daily to speak with Bo, the manager, as no one ever reached out to me with updates. I've spent nearly $400 at this store in total, but after this experience, I won't be shopping here again. If you're considering purchasing On shoes, I strongly recommend buying directly from the brand's website instead of from a small boutique with high prices and an inflexible return policy.

Some unique things. Great service and selection. I generally stop in when I'm in town.read more

You can always count on this place for great game-day clothes! Love it! Also, thank you to the…read morestaff for always greeting me with a smile. DSP is the Chick-fil-a of our boutiques.

Starkville has really come along with the boutiques in the town. Which makes me really excited…read moresince I am an alumni from Mississippi State. This store is so cute. Everything in this store I would love to own and everything is reasonably priced. The girls that work here are all so friendly and helpful. They also have a store in Columbus, MS. I bought some great items and can not wait to go back and shop when I go back to visit my school.

How can you be an shoes brand but don't carry shoes for people that need arch support or extra…read morewide shoes? This is so sad to be a shoes brand and don't carry shoes that we need. All this customer and client spend so much money on shoes but you don't carry shoes bigger or wider to support your other clients really. That not fare at all!!! They only need two stars under they started doing more for they other clients. I don't recommend this brand for any one needs...

Decent store. Most of the clothes are urban like cititrends your typical shirts with a picture…read moretalking about getting money or whatever stereotypical mess for the streets. .... 3 stars just on staff being friendly tho