All new equipment. Newly remodeled. New machines. Brightly lit. *********************** read more

The Manager is very unprofessional and rude. Also overcrowded, plus spa is always unavailable

They spent over 1 Million $ renovating this gym last month. It looks nice, but there are a lot of issues. There are a lot of new TVs on the various cardio machines, BUT they only broadcast a small limited amount of channels. Some of the brand new machines are in need of repair since they were not installed properly. For instance, the triceps extension machine is not adjusted properly, so you can't get a full range of motion. Many of the new elliptical machines are not leveled properly so the entire machine rocks side to side and feel like they are going to tip over. This is the only gym in the area that is open until 11 PM on week nights. It always has a lot of patrons in the late evening. LA Fitness should consider keeping this gym open until midnight or extending the hours of other clubs in the Western Cook County suburbs. read more

The gym is always overpacked and it smells all the time. People come to the gym and never re-rack weights, which is extremely annoying.

Too packed! Often have to wait for a while to get the machine or dumbbells. And staff don't put the stuff back throughout the day read more

LA Fitness - Inside - Gyms Near Me - Broadview, Illinois

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The weight room at LA Fitness in Broadview is an absolute joke. If you're serious about lifting or even just looking for a halfway decent workout, skip this location entirely. The place is a complete mess. Weights are never where they're supposed to be -- if they're even there at all. You'll waste half your workout hunting down dumbbells or mismatched plates because people don't rack their weights and the staff clearly doesn't enforce any order. Need a 30 or 40 lb dumbbell? Good luck -- one might be across the gym, the other completely missing. Barbells are left loaded, benches are out of place, and specialty equipment like clips, mats, or cable attachments? Half of them are broken or just gone. There's zero system or organization. It honestly feels like a garage gym run by people who don't care. For a gym that charges as much as LA Fitness does, this level of neglect is unacceptable. The Broadview location feels like management has just given up on maintaining the facility. No structure, no accountability, no pride in keeping the space functional or safe. This weight room is a total disaster, and unless they overhaul it soon, they're going to keep losing members to better-run gyms -- and yes, that includes Planet Fitness or even a well-kept park district gym. read more

The broadview location is disgusting. Customers don't rerack their weights, the equipment is filthy, there is no airflow so it smells and is always humid, and it's very crowded. Overall gross. I'll drive an extra 15 minutes to another location. Too bad they closed Oak Brook. read more

LA Fitness posts their prices online, they basically have two memberships that are identical with one having a lower monthly price with an initiation fee and the other having a higher monthly price with no initiation fee. When you call to sign up the salesperson quotes you different prices, stating they are "Specials" for that day or month. But their "Specials" are more expensive than the online price. They also try to "upsell" you for membership perks, like being able to bring a guest or having access to all of the other LA Fitness clubs. But these "perks" are just standard with your membership. Basically, they pretend that there are a variety of different membership options in order to squeeze more money our of unsuspecting consumers. This is a very dishonest way to do business. read more

I am not necessarily a fit person, but I go to the gym 4 to 5 times a week mostly just to de-stress. This particular LA fitness is the opposite of de-stress primarily due to the members. No one puts weights up no one wipes machines down, don't try to get anything in the weight room, as members will sit on machines text and chat for 5 minutes in between sets. And if you're waiting for a treadmill you might as well wait forever because there's always several not working and additionally people walking for 30 and 45 minutes. Facility, they do their job and keep the floors clean, and keep the bathrooms relatively clean. read more

Great staff. They greet you, the gym is always clean. The kids play area is great and the staff are always watching the kids .

I feel strange saying it was better before XSPORT, because honestly, it wasn't perfect. However, it is definitely better compared to the new company LA FITNESS, that merged with it. It's outrageous that things are getting worse, especially because the steam room, hot tub, are constantly out of order. That's why I always have to call ahead to check if it's working before heading to the gym. The worst part is that the person at the front desk always tells me: "yes, it's working", but when I arrive, I see it's a lie. I've wasted gas and time only to find out they're not telling the truth. The same thing happened with the hot water--it was out for four consecutive months. And let's not even talk about the jacuzzi, which has been broken for even longer. On top of that, we have to keep paying and deal with the dishonest front desk employees who lie straight to our faces. read more

I don't know why this LA Fitness location has such low reviews but it's quite decent here and the other patrons are quite friendly. Weights are actually where they're suppose to be and the selection of equipments is solid. I'm in Chicago for work and honestly, not a bad location read more

Hi for starters I wanna say I've been going to this gym for a while now! But this review is not for the gym, but for my amazing trainer Kevin. He's so professional, he's very knowledgeable, he's also flexible with my busy schedule! He's training me so good and always gives his best energy very polite!! I recommend him for personal trainer I've been lifting for 2 years and he's showing me tips and tricks I was doing wrong, how to lift heavier. They always have friendly staff now, very clean, and when an equipment breaks down they fix it within the first day or two! Highly recommend! I also love vivis on Sundays for Zumba she's great! read more

After going to another gym for several years, I decided to come back here and see if it's as good as I remember. It's not. The gym floor is kept pretty clean and there's a large selection of equipment. The cleaning staff are so nice and friendly, and the woman at the front desk was helpful. The sauna is lovely, I could've fallen asleep in there it was so peaceful. However the machines are extremely outdated (some are broken), there is only one sanitization station, and the hot tub is the most disgusting thing I've ever seen. There were bandaids and clumps of hair floating on the water and creepy old men staring at me. The floor is uneven and collects puddles of water, very unsafe. The pool has chunks falling off the side. The shower had leg hair shavings all over the wall. Despite showering, my skin felt itchy after I left. There are no toiletries or amenities, not even so much as a hair dryer. The gym floor is really the only worthwhile thing about the place, but it's not any better than, say, a Planet Fitness, which is much cheaper. read more

It's a decent gym. The cleaning staff is friendly and active and they're great. A number of the cardio machines go down since I've been a member. This is frustrating as some of them are labeled and some are not. Management is a little unfriendly. But if you need a workout - it does the job read more

Signed up for 3 memberships at this location and the sales team flat out lied to me about specific questions I had to gain my membership. When I spoke with the management there I was told that the sales representative told them he did not tell me those things and basically it was my word versus them. Contacted corporate and while they were definitely friendlier they offered no resolutions. All I can say is get everything you are told in writing on the contract because they will hide behind it. In fact they barely discussed the details of the contract when I was signing up. My plan is closing all accounts and finding a new health club. Half the time I go there I can barely even get on the equipment I want to use. Not worth the hassle here read more

Word to the wise... Do not use the child care at this gym. It is not a good environment for children and the employees could really care less about the kids. My son has some developmental delays and they employees there would continuously single him out, to the point where I was asked not to bring him back. I was very taken back by this and explained that he is trying very hard and is delayed in his speech plus has some significant sensory issues. I was basically told that it wasn't their problem, but this wasn't the environment for him. I explained that he really enjoyed going there and actually looked forward to it, but was again told that it didn't matter. To say I was hurt by this is an understatement. If you are looking for a gym with quality childcare, pay the extra money and go to Lifetime Fitness or maybe FFC ( I think that's what it's called). They are actually certified, pay attention to the kids, have activities for them and go out of their way to make sure they enjoy the time their. The LA Fitness' have one attendant that basically play on their phones and maybe give a casual glance to the very little kids. read more

Please be careful people there is thief's stealing others property. My sons basketball was stolen, they have a camera inside the basketball court and the manager claims to say they could not see who did it. Not sure why they have cameras if they can't tell you who is a thief. Keep in mind when you join there is thief's and they will not do anything about it. Terribly yup can't go play basketball without being worried of a thief , why put cameras if you can't help your clients. read more

Great facility, friendly staff, good customer service. Recommend coming here for a workout.

Actually 1/2 Star. They broke into my locker and stole my credit card. No cameras as to who enters/leaves the locker rooms. No cameras as to enters/leaves the club. It happened at around 2-3pm yesterday. Their security is extremely lax. The club acted like this is a normal thing which apparently it is since another person locker behind me was also broken into twice already and someone else mentioned it happened to him as well. read more

Bad customer service, the front desk guy was being rude since the moment me and my friend entered. And we were actually looking to become members. But his attitude give a bad look for LA fitness. I don't recommend this location. Horrible employees. read more

Until a few months ago this was an excellent location. The gym was clean, orderly, the equipment was in very good shape and maintained regularly. I don't know what the new management team has done but in a matter of months they have tanked this gym. To start it''s ridiculously overcrowded morning and night until close. Crowded to the point there are no stations or equipment free in the weight areas and the majority of the cardio equipment is often taken, especially the stairmills. The new people don't put a thing back or clean up after themselves. I don't know how the poor cleaning staff is expected to keep up because I think there is only two of them. Next the equipment - Some items have magically disappeared for months (like the 70lb curl bar) and hasn't been reordered. Hope you can lift 120lb dumbbells because during peaks the heaviest weights are all that is left to use. LA Fitness thought it was a great idea to pass out memberships like candy but didn't think that maybe they should order more equipment. Finally and most annoyingly it's hot and humid. At a time when most gyms are trying to ramp up safety protocols due to Covid this one decided to stuff a bunch of 20 somethings in like sardines and toss out the AC. It's really sad because this was by far my favorite location, I've been a member for years. read more

Does the job for working out, if that's all you care about. Smells bad inside. Looks trashed sometimes.

I like this gym I think as much as one can like their gym. I will say I am a Bally's convert. Compared to them LA fitness is the bomb.com! I love the pool and think it's a lot nicer than the Oak Brook location, and it's definitly nicer than any Bally's pool I've ever seen. I do really like the classes. I find them challenging and plentiful. Although I don't like the fact that there's not a belly dancing class. As far as it being ghetto I don't know. I've never had a bad encounter with anyone else in the gym, and I don't think it's any worse then any other chain gym. Now is it revolutionary no. Is it terrible? Absolutely not. All in all could it's pretty meh whatever. read more

LA Fitness - Gyms Near Me - Broadview, Illinois

For the most part, this gym is clean (well, clean in comparison to the LA Fitness I where I normally work out - which is literally atrocious). The staff is helpful-ish, again compared to the other location I frequent. There is quite a bit of riff raff here, though. A prison yard is an accurate comparison. LA fitness must have a rule to not teach gym etiquette or any kind of proper equipment use. There is a juice bar (if selling red Bull is considered a healthy alternate to an actual protein shake) a pool and a basketball court...yet this isn't considered a signature club. The locker rooms are not clean or sanitary and the water fountains almost always have spit or gum in them. But again, in comparison to my home LA Fitness, this place is a dream. read more

It's a great gym w a great atmosphere. Management recently changed, so we will see what they do. They have a Flexbar w great people. Protein shake or a meal after your workout is great. It's a gym, for people still afraid stay six feet away, and stay home. read more

ive been going to la fitness for about 20 years. I ended my relationship with this company because I had a terrible experience. I went to the gym and a Latina woman named ANETTE claim to be a manager. she was very rude. refused me entry to the gym because I didn't have an id. I never use my id to get into the gym. It's always been my phone number. since the app doesn't work on my phone and me and several employees could not figure out how to correct the issue. they literally have my picture and all of my info. which she confirmed and still wouldn't let me into the gym. I called the gym and corporate right after being put out of the the gym to cancel the membership. anette answered the phone and I explained that I just left and would like to cancel my membership because I don't like how I'm being treated. she replied. "oh I can cancel it for you ". she proceeded to cancel my membership. my problem with this is...you would not give me entry to the gym without an id because of "verification purposes " but you would cancel my entire membership with not one form of id. please explain. seemed very racially motivated and I never been treated like this but apparently they are under new management. read more

The manager and the two ladies at the front desk are horrible with communication. I had a situation with the guest pass and they told me the manager will be out in 5 mins he didn't come out till 40 mins later which took out on my day. With all that being said the gym wasn't even busy.!! read more

L.A. fitness at broadview village square is very clean. folks are staying at a distance. Pool has been drained power washed refilled with chemicals added. Customer safety is la fitness top priority. Signs are posted for social distancing. Thank you la fitness. I feel safer here then in the grocery stores. read more

I like how spacious this gym is. Machines aren't on top of each other and spread out nicely. The staff is friendly. They are cleaning constantly too with how the current situation is with COVID. read more

I've been coming here for quite a while but that's not because it's a good gym. It's convenient to where I live and I became a member so long, until I move somewhere I'll probably keep coming here. However, I find it to be pretty dirty, things seem to break frequently, although to be fair they do get fixed, eventually. It can be pretty crowded, like most gyms, during the evening rush hour but I do appreciate them opening at 5 am for when I'm feeling ambitious before work. read more

Second time in 6 months my locker was broken into and my money was stolen. Time to leave. Management doesn't care bad attitude

This place is a dump. The stair master, elliptical machines, and treadmills half ass work. The place smells stale and the bathroom smells. I went here because they had a very good fitness instructor for boot camp and cycling. He no longer works here, good for him! That means it's time to move on. They couldn't hold on to the one thing that made this place a good place to go to. Needless to say, I have canceled my membership! read more

I love this gym!! I switched from another gym chain and this LA fitness is MUCH cleaner and the staff is very friendly! I got a free training session from Dan and WHEW!! What a good workout! He definitely knows what he's doing! I'd highly recommend asking for him if you need a personal trainer! other reviews complain about cleanliness but I have never seen this gym dirty. All the weights are where they are supposed to be, the bathrooms are clean and there are always paper towels stocked to clean the machines. LOVE THIS GYM read more

I was in the process of switching gym memberships and the experience I had with Liz today just confirmed that I will not conduct business here. A janitor came in to ask us how much time we had and before anybody could open their mouth the front desk staff LIZ told us the janitor normally clean at this hour you all need GET OUT! The Intonation of her voice was rude. XSPORT WOULD NEVER I'll be calling corporate about this employee. When all of us told her that's she's rude and don't need to speak to us in that tone...she said "I'm not being rude" no sorry or anything just an overall trash experience. Honestly she shouldn't be at the front desk with piss poor behavior . read more

Gym is fine. Clean your machine well. I got a fungal infection from machine. I wipe them down before use. I was told by management that it was my responsibility to clean the machine better. The cleaning service isnt used daily. read more

This is my gym of choice because it's close to my home, since last week the sauna had been out so I called before coming today and what do you know the sauna is still out of order!! Please reps get it together I could've went another direction very aggravated right now read more

The customer service at this gym is awful. I went in to utilize a VIP guest pass a friend had given me and they wouldn't let me use the equipment without "activating it" (AKA giving them all my information, taking a tour of the facilities, talking about member pricing, etc.). I spoke with the General Manager who was very rude and condescending. He told me I couldn't have access to the gym because I was a member 7 years ago, even though I had the guest pass in hand and told him I only needed access for 10 mins to use the bike for physical therapy, as I recently had surgery. Honestly one of the worst gyms and worst customer service. Don't become a member here!!!!! read more

great place to go hard and workout to yourself without anyone bothering you, gym is clean and not to crowded

This club is always disgusting. When I get there at 5.30 am it should be clean, yet it is not. The woman who is supposed to be cleaning regularly spends the entire time I'm there (40-60 minutes) talking to the front desk attendant instead of doing her job. The bathroom sinks have no soap. There are giant globs of hair in the sinks and showers all the time, it never seems clean. They do not look around during the day. There are used "feminine hygiene products" in the showers and lockers. There is trash on the floor both in the workout area and the locker rooms and on the machines. If there is nothing they can do about the disgusting members, they can at least attempt to keep it clean. I have asked on several occasions in person to speak to the manager but the desk attendant will never get the manager. They just say that they'll take care of whatever the immediate problem is. When I called today the person who answered the phone would not, again, let me speak to the manager. I pay to be there, this is a terrible way to treat people and I do not understand how they have an A+ rating on BBB. They need to address these unsanitary conditions. ***When we finally quit the club, I contacted a "district manager" or some such person and told them that we wanted a refund of the dues for our final month that we had to pre-pay when we joined (scam) because the club was too disgusting and we had no intention of going back. They did agree to refund it, but he person I spoke with never asked what the problem was, nor did she apologize. They just don't care. read more