Our family has been faithful to this business for many years. The gentleman who owns and runs this…read morebusiness is knowledgeable, kind, and professional. I brought my house shoes to be repaired for a simple fix of gluing the sole to the upper plaid fabric of the shoes. Prior years I've brought my winter boots, my daughter's boots, and various other shoes. Always repaired with excellent skill and solid materials- matching so well the life of the shoes were restored to almost like new condition. Thank you for taking care of our family over the years and for your reasonable and affordable pricing. We'll be happy customers returning for years to come.

I brought a vintage Louis Vuitton tote with dried out and broken straps…read more Naperville cobbler quoted me around $100-125 to replace the Vachetta leather straps. As it turned out, I was able to buy the Vachetta leather straps and they stitched them on. They only charged me $40 which was great! They did a nice job so I'm bringing more vintage Louis Vuitton items for refurbishing. Nice gentleman at the counter and very knowledgeable too! Also, they do not take credit/debit cards. So bring your checkbook or cash when you come to pick up.

Good service and skilled work. Be cognoscenti of the hours he is open. Reasonable turn around on…read morerepairs.

My husband lost weight and needed more notches in his belt. Hard to find a cobbler these days…read more Found this one on Google. Went in and took 3 belts. Owner did them while we waited. Excellent job and price! I would give him 10 stars. I read the reviews for one star and usually just laugh because some people complain about everything and never pleased. My husband was very happy and the belt notches were perfect. If I have to have anything else done I will definitely go back!

John was open from 8:30am and I looked distraught that my favorite platform Sandal got unhinged …read more Not only did John take care of my sandal right away, he secured it with fine stitching without fuss or inflating the fees for his rapid response . If there were more stars I would put him right up there wih the best in the business . It was nice to see such businesses still standing to serve us for our needs . I highly recommend him for any of your precious items that you just can't do away with

John was great! He is efficient, honest, humerous and fair. Thank you so much. Andrea Davis,…read moreWheaton Il.

They are in the details, I won't take my designer shoes anywhere else. Here they care about quality…read moreand won't offer a quick fix that won't stand the test of time.

Took my Louis Vuitton Luco tote there to get an estimate on replacing the 2 straps, that's it…read more Was quoted a whopping $800 and 6 month turn-around time! Wow! I could have Louis Vuitton do it for less time and money. As it turned out, I went to Naperville Cobbler and got everything done for under a $100 and ready in 1.5 weeks!

Paul's is awesome, since we have been around GlenEllyn (since 1994) these guys are clutch…read moreprofessionals. And have been for ever Doug and Mary & their crew are amazing| whether it's new soles / repair on dress shoes or work boots or any shoe repair go no further than to Paul's Thank you !!!

The "shoe service" is pristine and wonderful. The "customer service" is all over the place here…read more The older gentleman at the counter has to check with his wife for EVERYTHING: even though he'll promise that something will be ready on a Friday and charge me the $6 for a service (that I've already had done here before), SHE will then call back to say it won't be ready at that timeframe, and this is the last time she will accept that price. Several times I've had Paul's shoe service punch a 2 mm hole into the middle of the spine of a leather notebook (see photo). I have at least six of these notebooks that they have punched holes in. On my most recent trip in I was charged the same price I've been charged and promised that my new project (one single notebook witha hole punch in the spine ) would be finished by Friday. Mary called me the following day to explain that they would no longer be able to charge me the six dollars. I love working with small businesses so I asked what the updated price would be. She became very defensive and explained why the price point would be different. "Thank you for the explanation but what would that new price be?" Again even more flustered and defensive. She explained that she didn't even know what the price would be and that normally the price would be between $20 and $30, and that I've been getting "the deal of the century". She also explained that they gave me bulk pricing for my previous notebooks. She then threw that older gentleman under the bus and said "I don't know why he would've told you Friday. We're extremely busy. These won't be done till sometime next week." Overall, I'm turned off by the lack of information the lack of communication between employees and the attitude I was presented with when asking further questions. I'll be taking my business elsewhere going forward. It seems like I was just too small a project for them and they didn't know how to deal with my projects.

Jose is the best! His pricing is beyond fair & reasonable and there is no long wait for work to be…read morecompleted! I have had leather purse straps sewn and repaired, shoes resoled, and he even sewed 2 of our fishing nets! No job that Jose can't tackle!!

This place is AMAZING!! I had a nice purse that had to be fixed and was fixed at a different local…read morerepair shop and the job was subpar at best. The same exact area broke not much longer. So I decided to take it here. This place is the best! I will ONLY be using them for all my repairs and cleaning! My purse looks brand new and the fix job is WAYYYYYY BETTER! Thank you Yorktown Shoe Repair

This is my second time going to Sunny he brought my ecco shoes back to life Sunny is very detail…read moreoriented went above and beyond expectations polished made it look brand new and replaced the bottom soul stitched the back of the heel from the times I didn't have a shoehorn stitched up leather, its worth repairing the shoe one time for under$100 than having to spend another 400+ on a new one happy to take time to leave a review I walked in with my sandals and took a picture of the shoe

Not only did Sunny do a great job but he is such a nice person. I came in and asked for simple…read morepatch on a backback but he suggested a much more labor intensive process for the same price and it looks so much better than what I suggested. Please support sunny for all jobs big and small.

Had my wedding dress altered here and they did an amazing job! My dress was all lace. I originally…read morejust came in for a hem cut but they fitted my whole body so perfectly. Cash only, no credit card. Staff was really nice and accommodating.

Able to make last minute adjustments to my new suit pants alterations when I had come to pick it up.read more