We stayed at the SpringHill Suites on Navarre Beach where LDV offers beach chairs & umbrellas for rental. We rented chairs Tuesday, Wednesday, and Friday while there. Based on our 3 day experience, you may anticipate the LDV staff being super friendly until you pay them the $70 rental fee and then they will ignore you for the rest of the day. They won't assist with the chairs, they won't move the umbrellas to reposition the shade, etc. Nada - they just hang out near the board walk collecting rental fees.
While I've experienced better customer service, that's not what upset me. Friday afternoon about 2pm, an LDV employee walked up from behind the chairs and without a word of warning grabbed my backpack and hat, then announced that he was closing the umbrella "because the umbrella was flapping in the breeze." When he grabbed my bag, I protested and told him to let go of my bag. He did but then got all indignant and mouthy... kept telling me that he wasn't trying to steal my bag, to "calm down", etc.
Not sure why in the world he thought it would be appropriate to walk up and grab a strangers belongings but it was rude and entitled. I don't care if a storm was approaching... don't care if the wind was picking up... you could have taken 15 seconds to be a decent human being and just say "Hey, we need to fold up the umbrellas" and I would have been totally fine picking up my bag and leaving. Keep your hands off my property, Dude. Total buzz kill for an otherwise great day at the beach. read more