Don't order from them. You will not get a pen or your refund.
I had such a terrible experience with La Couronne du Comte that I want everyone to be aware of ( and avoid based on your own judgement).
I ordered a Pelikan pen on 06/04/22, and got an immediate email that the items are not in stock, which is fine at this moment. On 6/23, I emailed them to cancel my order if the pen is still out of stock. They emailed back the next day they would have other colors available early next week, and I agreed to wait. On 6/27, we agreed that I would swap to a green color pen from a red one, because the green will be available SOON.
No news ever since, and I emailed them on 7/17 and 7/26 to cancel my order. No reply for either of my email. I went to check their website, and found out that their website showed a few colors of the pen I ordered were available including both red, the original color of my order, and green. I emailed again on 8/3. They finally replied on 8/5, and said my order will be shipped early next week.
No news ever since. I emailed AGAIN on 8/22 and 8/26 to cancel the order. No reply. I tried to contact them through PayPal, still no reply.
Finally I emailed on 8/29, and said I will sue them if no refund (I placed some orders of montblanc Pens in July. Stupid me...)
They eventually replied telling me "Lawsuits can be filed with a Dutch judge, but it simply isn't necessary as we will cancel your orders." The orders were cancelled, but I never get my refund. read more