La Comer needs to improve their on line ordering. Don't get me wrong, the store is impeccable, the food selections are great.
When you order on line, you are given the option credit card or pay cash upon delivery. I used my AmX on line. Order goes thru very nicely, you are given a receipt showing all the items order, and you get a nice feeling. THEN you receive the delivery and they ask for more money. You are not given the reason, there is nothing showing that your card was not approved, and you get the feeling you are being taken to the cleaners. First time it happened, I was upset and returned my order, went in the next day, bought my groceries, and yes, spoke with the store manager. They acted like...oh....we will look into it.
I ordered the second time, thinking ok...they have their IT problem fixed. Guess what??? Same thing happened. This time, I made the driver wait...called AmX and realized there was no charge on the card. I paid cash upon delivery.
Their system is off. Not accurate, and yes, it is VERY frustrating. My thought is...why in the SamHill...do they request my credit card information. Now the store has my card number. I do not like. So Shopper BeWare! Pay attention. read more