Incredibly disappointing experience and very unprofessional. My husband chose this business based on a recommendation. He had several vests that he had taken in to have altered back in mid-May. After about two months of not hearing anything from her, he stopped by to check on them. She hadn't even started on them yet, and assured him she would start them the following Monday. Went back in today, now THREE months out, and they still had not been touched. He asked the clerk at the counter to just give him his vests back and he will be taking them elsewhere to have them altered. As he was walking back to the car, he passed the seamstress walking in. He mentioned to her that he was taking his vests since they still weren't done, and all she said was "sorry" and just kept walking.
This is completely unacceptable. How much time can it possibly take to alter a few vests? How difficult would it be to contact your client and let them know you simply are not going to alter their clothing for whatever reason so they can at least get it done somewhere else? Be warned - if you are in need of a quick turnaround, you may not want to take a chance on this place. read more