Incredibly rude service. I stopped in on Friday late morning of Mother's Day weekend to see if they could accommodate a last-minute corsage. I fully expected they might be too busy--and I wanted to support a local neighborhood shop--but what a mistake! When I asked if they could help, the response was a blunt 'NO, we aren't doing corsages.' There was no apology, no inquiry into when the event was, and not even a polite suggestion of where else to look. I can accept a shop being at capacity, but I can't accept being spoken to so dismissively. Fortunately, I wasn't deterred. I headed over to the local shop in the bright pink building, and the experience was night and day. Even though they were clearly slammed, they were welcoming, professional, and more than happy to help. I definitely know where I'll be taking my business from now on. I'd suggest skipping La Belle Fleur and heading straight to the shop that actually values its neighbors read more

I must have flowers, always, and always. Claude Monet La Belle Fleur florist -located in the Town and Country shopping center hosts a lovely selection locally sourced flowers. It has been a staple in providing the community with beautiful arrangements-for twenty-five years. It's always a good time for flowers. This beautiful flower shop is an expression of beauty and a gift from nature. This flower shop has a wonderful range of flower. Stop here for gorgeous event and or home arrangements. Perk: They offer a lovely selection of Greeting cards. Staff: Quick and helpful service. read more

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I chose a local company to send my mom flowers on Mother's Day. I chose a full bouquet but even chose the deluxe version so it would be larger. What was delivered was much smaller and less full than the photo. I emailed the company saying I was disappointed and was told that the stock photo was "heavily manipulated". They did refund me in full which I appreciate however she then ended the email saying please never use their company again, which seemed incredibly harsh and rude. Delivery was great though! read more

Best flower service in Santa Rosa. She is amazing, puts together the best arrangements. Thank you so very much! read more

I would give 10 stars if I could, La Belle Fleur Design is amazing! I called last minute to place an order for same day delivery and John went above and beyond to make sure that my request was fulfilled. I have dealt with a lot of different shops and their kindness and efforts are outstanding! Thank you , Thank you, Thank you. The Finicky Girls read more

Diane does fabulous arrangements, is a wonderful warm human being and will make what you want! I wouldn't go to anyone else.

La Belle Flour is an incredible shop that has been operating for over thirty years. They are fantastic florists and the flowers are unique and beautiful. I recomend placing your order directly with them instead of choosing a pre-made arrangement. When they are given artistic license, they will pick the freshest and most beautiful arrangements for you. read more

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I ordered a flower arrangement online to be delivered the next day. I chose it from their website. I missed a call from Diane but she left a message and explained that some flowers were not available right now but she could replace them and still keep the idea and feel of the arrangement I chose online, if i was okay with it I didn't need to call. I didn't call back as it was late and felt she was on top of it. I did not see it in person, but the person who received it loved it and sent me a picture, the flowers looked beautiful ! Thank you Diane. read more

My husband surprised me on our 25th anniversary with this beautiful arrangement of so many varieties of flowers. A lot of time went into this display. I really love your services read more

La Belle Fleur Design - A beautiful arrangement with many flowers - Florists Near Me - Santa Rosa, California

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Highly recommended! Diane provides exceptional customer service with a personal touch! You can rely on her to provide a beautiful arrangement for your particular needs. Thank you for your dedication and keep up the great work! read more

I never thought I would be giving a 1 star review for a flower company. The flowers themself turned out great and the delivery was on time. The bad: customer service. I ordered online a few days in advance, but never received any correspondence. No e-mail, no phone call, and no charge on my card. When I decided to call in to follow up, the woman who answered rudely told me "yeah we don't send anything out so what else can I help you with?" Well, I would like to know if my order has been verified? I was then drilled with, "what's your name? What's your address? When did you order? What did you order?" Now I'm worried and ask, do you not have my information in your system? The woman became extremely annoyed and said "I don't know, we have too many orders" and gave the phone to someone else. The next person on the phone was pleasant and confirmed my information right away. Because of the first person I spoke to on the phone, I will never order from here again and will make sure to spread the word. read more

Extremely surprised by how rude these people were when I went in. Clearly I'm not the only one who feels this way based on numerous reviews on how they treat customers. Very disappointing as I live in the neighborhood and would like to give them my business. However, their attitude- along with their high pricing can not justify ever using them again. read more

Buyer Beware! I ordered a sympathy basket for a friend. I chose a popular design with mainly white roses with small purple accents and I upgraded to the premium. The basket arrived the next day with a few white roses and overwhemingly purple astrameria. I even checked the box that said no substitutions. The delivered product looked nothing like what I ordered. I called to inquire and the owner just argued with me that it was basically "too bad". I'd say you get what you pay for, but not with this shop! read more

Lovely selection of flowers to build your own bouquet, the florists are helpful and friendly and talk with you about budget beforehand. Really enjoyed this beautiful flower shop! read more

* 20291 Kline Dr, Newport Beach, CA Would never order flowers from this place again...recipient said flowers were sad looking and the water in the vase was cloudy the day they were delivered...stems still had leaves on them...vase was jam packed...delivered to Bennett Valley so they should have been delivered looking fresh 0ne star read more

They delivered a beautiful arrangement to my friend in the hospital. A week later, they still look fresh. Delivery was as requested, nice people. read more

Diane is a total joy to work with. She created all of our wedding flower arrangements, my bouquet and my husband's little suit sprig. She completely captured the essence of what we wanted; simple, in season and a little bit free form. I had complete trust in her abilities which meant zero pre-wedding floral anxieties. Flowers arrived on time and looked stunning. She even provided pretty tissue wrap so guests could take the bouquets home at the end of the night (we kept our costs down by returning all the vases). Really, who needs 'em? read more

La Belle Fleur Design - Photo taken by Melissa Nicastro Photography. http://www.melissanicastrophotography.com/ - Florists Near Me - Santa Rosa, California

We ended up going with La Belle Fleur just a short 3 months before our wedding. Long story short, our previous florist took our deposit and ran (she no showed 3 other weddings before ours). We thankfully found LBF in the knick of time. We gave them a daunting task - tight budget, gorgeous flowers, 15 tables, head table garland, arbor decor, bridesmaid bouquets, jr bridesmaid bouquets, flowers for the cake, etc. They NAILED it. And did it with such class and grace. They were incredible to work with, using a few photos I sent over to recreate my look. Our flowers were the talk of the wedding. We are thrilled we found them and consider them the silver lining in the disaster that was our previous florist :). read more

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I'm not sure why people reviewed this place with one star. I went to a wedding that she arranged the flowers for and I was amazed - as a part of the bridal party I had the opportunity to talk with Diane and evaluate my own bouquet. The flowers were beautiful and Diane was sweet and easy to engage with (not icy at all). The arrangements were put out on time and cleared away easily for an outdoor wedding. If I were to have a wedding/event in the area I would definitely got to Diane. read more

La Belle Fleur Design - table setting - Florists Near Me - Santa Rosa, California

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Got a great bouquet of flowers with custom-picked flower from those that were showcased. My wife loved them and they lasted a long time. The only reason that I put 4 stars instead of 5 is because I felt it was a bit on the pricey side (maybe if I would've ordered it through teleflora, which these guys do cater to) it would've come out cheaper. This may or may not be true, it's just my guess. There also are cards available to add on to whatever occasion the flowers are for and the cards are really cute. read more

Fresh, tasteful to elegant designs with style & flair, this florist & design studio is a great value & a treat for the senses. It's become my "go-to" solution for gifts & floral to my beloved aunt who lives in Santa Rosa. read more

La Belle Fleur Design - In a Radko-inspired keepsake container, this treasure made a great gift for my beloved aunt's home this holiday season! - Florists Near Me - Santa Rosa, California

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Some friends were celebrating the 1-year anniversary for their yoga studio nearby, and I wasn't able to attend. I phoned a few florists in the area and Diane was the only one who answered the phone with a smile and was excited to help me surprise my friends. I told her the amount I wanted to spend, to keep it colorful and full of life and celebration and have it delivered this past Friday. She typed up the message for my card and that was it. The result was just gorgeous and I couldn't recommend Diane enough! read more

La Belle Fleur Design - Happy 1-year anniversary, Vibe Yoga Studio!!!! - Florists Near Me - Santa Rosa, California

The flower arrangement and vase was beautiful unfortunately will never be back due to the rude customer service I received over the phone. I hope it's not the owner speaking to people this way, it's very unfortunate. read more

I ordered an average sized bouquet with no vase for Valentines Day and the day after the flowers were starting to wilt and yes I cut the stems and fresh water every day. They only looked good the first day. This bouquet with only six roses and some other assorted flowers that wilted before they bloomed was $109.00. I expected premium super fresh flowers for that price. We threw the whole mess away on day four. read more

You expect mechanics to rip you off, not florists. Robin was obstinate (red flag!) when I kept asking her how the arrangement would be, she said, "trust me." Against my gut feelings, I did. for $32 the arrangement had a total of 4 flowers in it. that's 4. And it was nothing like that I asked for--i asked for a simple blue bouquet with a little white flowers. It was mostly white with a little purple flower in it. Businesses like these give small business owners a bad name. I should've just ordered my flowers via proflowers.com or something. I would've at least known what I was getting!! A nice gesture to send flowers to someone turned out to be totally frustrating. Don't trust what kind of bouquet you're getting with these people if you're sending flowers to someone. What a total rip off. read more

First off, I walked into the shop and the clerk was sitting at her desk looking at something, it took her at least 45 seconds to acknowledge me and then said "I"ll be with you in a sec. Another 45 seconds or so, she came over. Now I just needed a boutonniere for prom, not a big ticket item, but she could have not been more disinterested. Zero customer service skills. Went back to pick it up, and her attitude was the same. Maybe I just caught her on two bad days?? Who knows, but I am not going to bother finding out. read more

If you are looking for a warm and flowery person to work with for flowers, this is one is not it. Needing flowers for a dying friend she was cold as ice, not helpful, and hardly what I needed on a bad day. read more

I came to Diane after having a few unpleasant experiences elsewhere looking for my wedding flowers. I decided to go with La Belle Fleur and Diane because she had an amazing energy and excitement about her work, and was a pleasure to work with. Not only was she able to create exactly what I wanted but had some very cute and creative ideas to add to my vision. It was a joy to work with her and I still continue to stop by and catch up and get my floral arrangements. read more

Love this place. They'll put together anything I choose. The price are very good and quality high. Great selection that is always changing. I've referred a few weddings to here with amazing results. read more

Just got my 3rd bouquet from La Belle Fleur and they knocked it out of the park again!!!! The flowers are so fresh they literally last for almost 2 weeks with the exception of just a few along the way! The variety of flowers is exceptional and the presentation is always beautiful! read more

Diane just did all of the flowers for my wedding and was great! She was very helpful with suggesting flowers to keep the budget within reason and still found a way that I could work in the flowers that I really wanted (mango calla lilies). She also bought vases that fit my centerpiece idea and didn't charge me as long as I returned them to her. It is now a week after my wedding and I'm still enjoying my wedding bouquet! If you are in the Santa Rosa area and need flowers for any occasion, email or stop in and talk to Diane! read more

Perfection! I received a bouquet for my birthday, I have had a lot of bouquets come my way in my 65 years! The one La Belle Fleur sent out was exceptional! It was by far the most beautiful bouquet I have ever seen! The selection of flowers was so unique and so fresh AND as some flowers faded out, others were opening up so as I removed the spent flowers the bouquet still appeared full. That's what I call design! They lasted 2 weeks! read more

We had such a great experience working with La Belle Fleur for our wedding reception! Diane has such a great eye that we asked for just a few specific flowers, gave her a general color scheme, and then let her run with the rest. She went the extra mile tracking down what we asked for...who knew the beer industry would make it so hard to find hop flowers...and even added some really unique flourishes (cabbage!). We got amazing floral arrangements in sizes that were perfect for each of our tables (we had a couple of sizes/shapes) and so many of our guests raved about! The flowers from La Belle Fleur were the beautiful bow on top of our wedding! read more

La Belle Fleur is AWESOME!!!!! I love how kind the team is here. Great prices and value. Great designs...Great attitudes! :-)

Diane is an absolute joy to work with and her flowers are absolutely stunning! From our first meeting Diane's warm smile put my nervous bride-to-be worries at ease. I really felt like she listened to my ideas, talked me through all the different flower combinations and explained how or why certain flowers were a good choices and patiently made any adjustments I decided on from changing a flower choice to adding a flower crown. Diane quickly responded to my phone calls/ emails and was lovely to meet with in person. She was very professional with her price quote and communication. We ordered our bride bouquet, MOH bouquet and boutonnieres for brothers, grandparents and parents here. Each one came clearly labeled and looked beautiful on the day. Additionally, Diane provided garden roses and waxflower for my hair which looked amazing throughout the entire day. Although it is 5 days after the wedding, the bouquet is still blooming, fragrant and bringing a smile to my face each time I look at it as a reminder of our day. I can't say enough good things about the quality of the flowers and the kindness of each person in the shop. Take a walk in the shop to enjoy the flower display and the sweet conversation. No matter the event, I would order from here again and again! read more

Recently hired Diane to do the flower arrangements at my wedding. She did exactly what we asked of her at a reasonable price. I'm a picky customer when comes to flowers as I make my own arrangement normally. I couldn't be happier with my selection for the wedding! read more

La Belle Fleur Design - Florists Near Me - Santa Rosa, California

Flowers were beautiful for first day. Had flowers delivered from my husband and flowers began to die within 48 hours. Called spoke to the owner Diane and she said she would partially credit account and send out new flowers and I agreed. That was the wrong choice since she sent a bouquet that was in way, shape or form the same bouquet and was rude about it on the phone. Not returning for any flowers from her and she can deal with the credit card company because at this point we are due for a full refund. read more

Diane was easy to work with from the beginning. I had interviewed four florists and she seemed to get my vision spot on. She was quick with her price quote. The flowers she designed were perfect for our wedding. Everything looked perfect! and was delivered on time. On top of that, I found out after the wedding that she and her husband went above and beyond and helped set up when the caterer was late and the location of the ceremony had to be moved due to rain. I would highly recommend her services for weddings. read more

Placed an order based off a picture on their web site. I know that it might vary a bit but the arrangement that was delivered looked nothing like it should have. I also paid extra for a deluxe arrangement and instead of adding flowers it looked like they added more green fill. I wanted to support a small business but probably would have got my $80 worth ordering from pro flowers instead. I tried to be very nice about the situation and the owner never once apologized. Agreed to refund my account but I would have much rather had a beautiful arrangement delivered in the first place! read more

Extremely rude (talked to other locals about this and all had a similar experience), overpriced (i own a flower shop and know the difference well) and floral style is unoriginal and antiquated. Looks like they're capitalizing on location and wire service. Roses priced at $6-/stem are being marked up by over 2,000%. read more