Lied about the sales price that was online and tried to increase the price $1500 becuase "when it…read morewas priced it hadnt completed the service inspection yet and we had to put $1500 into it". That's not my problem, the price should have been changed on the website to account for that. I got no where with the sales person so I asked to speak with the GM to share my displeasure and out comes this completely sackless GM named Brandon who could care less. He was dismissive and arrogant. I will never do business here and will let everyone I know not to either.

Let me begin by saying I have NEVER written a positive review for a car dealership. I find the…read moreentire experience so unpleasant, like a root canal...just get through it to get the desired result. But, this isn't the Bud Clary dealership we've dealt with in the past. For many years we tried to buy local and they wouldn't budge on price at all. However, today they were willing to negotiate on price and trade-in value. There was no pressure and it was, overall, a very pleasant experience. I highly recommend Vicente Martinez in sales. He was knowledgeable and willing to do whatever it took to get my husband a new F250 pick up. Kudos also to Business Manager Tanya Roll. We've dealt with her before, and she's always personable and professional.

Terrible customer service. When they get called out on it Manager blames his staff. ............read more

Terrible service department. Took car in for 100k service and rear differential is leaking after we…read moregot our car back. Trying to get ahold of someone on the phone in service is next to impossible. They told me several times they would come to my house to fix it and that I shouldn't drive it anywhere. They never showed up to fix it. I would highly advise anyone to get your vehicle serviced somewhere else. This is not a professional establishment.

This dealership is the worst! They are swindlers and just take advantage of people who are…read moreinexperienced at buying vehicles, they have this "warranty" where they just save their butts from fixing the vehicles they sell As is Warranty " They sell at insanely high rates for cars that aren't even worth that much! Bought a car off of them back in 2022 a 2015 Kia forte that was worth at most 10,000 and they sold it for 20,000. They also did not disclose anything that the car had wrong with it including the fact that this car hadn't had an oil change in who knows how long!!! The car turned off twice after purchasing it! HAD THAT HAPPENED IN THE HIGHWAY WE WOULD HAVE DIED! THEY AREN'T WILLING TO OWN UP TO THAT! In addition to that the car had already 133,000 mileage which is high and it isn't worth as much as they sold this car for!!!

We bought a car in November. Josh was great to work with. He was attentive and yet gave us our…read morespace when we needed it.

Professional staff, the customer service is above and beyond. The sales staff takes pride in…read morehelping find the perfect vehicle for your needs and the financing was quick and impressive. I will definitely recommend MEGA to everyone I know.

From the owner: At Mega Auto Sales, we specialize in affordable new and pre-owned vehicles with financing options…read morefor every budget. Whether you’re in Wenatchee or Moses Lake, our friendly team is here to help you find the perfect car, truck, or SUV.

Terrible service experience. The service department will not answer their phones and I never got a…read morereturned phone call after leaving a message regarding my Silverado. I had an appointment for a recall issue for Monday morning and I had to drive down to the dealership that afternoon to find out if my truck was ready. The answer was no, my truck had not been worked on and I would have to leave it another night to get it serviced the next day. You think they would have called me during the day to let me know ahead of time. The dealership called me to setup the appt. after the part had been ordered and delivered to them. The service person said what would like me to do? I said fix it and left, so much for customer service. It was fixed the next day.

I would leave zero stars if I could. Service department is the worst I have ever dealt with. You…read moremake an appointment and some days your car is not seen for three or four days after once it is diagnosed. It takes forever to get your car back.

We were traveling through with our fifth wheel after experiencing DPF issues and a very frustrating…read moreexperience with a mobile repair company. Even though we arrived before our scheduled appointment, the service department got us in almost immediately. They listened to what had happened, were incredibly empathetic, performed a regeneration and full diagnostic check, confirmed everything was working properly, and sent us on our way with no charge. Their kindness, professionalism, and honesty completely turned our day around. We are so grateful for the outstanding service and highly recommend this dealership.

Poor customer service and unprofessional. Sydney Phelps, along with the other service center…read moreemployees, refuses to answer phone calls or text messages. They intentionally lie to customers about warranty coverages in order to make a quick buck. Good way to stain the Bud Clary name.

This is the second time I've taken my ram to Barry Dodge in ephrata. Both times the service and…read moreparts department has been amazing and timely. Prices are better than most places and they are truly helpful. I will continue to use them in the future!! Highly recommend!

beware! they sold us a 2022 Honda CRV 2 months ago with a clean carfax. With in the first week we…read morestarted noticing things wrong. we have had it to two body shops. One won't touch it because of so much damage. The other gave us an estimate of $15,000.00 in damage. we took it back to the dealership and were told it's really unfortunate for us but we bought it as is. We have no paperwork that says that. According to them all previously owned vehicles from them are as is. Even one that's a year old with 17,000 miles and a clear carfax