The worst i have ever experienced in 75 years.I was mocked ,belittled ,told i was a woman who felt…read morethe customer is always right .All i wanted was a fridge ,my vin number was incomplete but my policy number was correct .He spent 5 days telling us he was waiting for a response from our insurance co. In reality he had never called.when he called about the vin numbers he was so rude and ranting ,about his lost money by being on the phone,how he hates insurance claims hollering at my husband ,he said he did that because he thought my husband was having a hard time hearing him.we decided we could no long trust this man as he had lied to my huband onthe phone and to his face .we now are presented with a bill fir over 600.and still we have to get another co to come out so we can get a refridgerator. This owner should not be allowed near the public .We are on ss and do not have the money to throw away for an incomplete job,but we wanted yo not have to deal with this man ever again

Service Requested was completed, other issues were found and we have a plan to fix those ASAP. The…read morecard is accepted, other businesses did not accept the card, value is appropriate for repairs needed. Thank you. I do recommend.

Our Outback broke down yesterday on a remote Eastern Washington country road with spotty cell…read moreservice. It was very hot and actually a rather desperate situation. Yuri spoke to us promptly after we contacted our insurance co's Roadside Service arm. His encouraging tone and proffered personal cell number were reassuring. Midway through orientation, we changed the original, smaller, city we had chosen as a destination to a larger one, somewhat farther away (there was a dealership there). Yuri was cheerfully adaptable and said he would drive us and the vehicle anywhere. He was very diligent about the actual towing and safety issues regarding our car and us. He was sensitive to our comfort in his rig and offered to stop anywhere along what was a pretty long ride. Yuri has honesty and moral values we appreciate. So without any reservation, we would recommend Yuri and Basin Towing to anyone. This man is a Godsend when someone is in a dangerous and difficult situation. Basin Towing sets a high mark other emergency services should shoot for. We would use Yuri any time.

Yuri with Basin Towing was extremely professional, he had excellent communication & made the entire…read morebad experience less stressful! Once he received my service call for a tow he called me to let me know what his estimated ETA for his arrival was which was very much appreciated because I was very worried I would be waiting for many hours. Then when he was about 15 minutes away from arrival he text me to let me know and said it was OK for me to ride back in the tow truck which was awesome because my husband was at work and I was over 20 miles from home so it would have been a long walk in the dark down hwy 17. When he arrived he was super polite, handled my vehicle with care and was well prepared for how to seemlessly get my little car loaded & hooked up to be towed safely. I was in the middle of a VERY long hold on a phone call with the delivery company I was working for & delivering a Home Depot order when he arrived, he was so polite & asked for my permission to move my car how he needed to position it accordingly. When I got into the tow truck he was super friendly and chatted with me the entire way home so the ride wasn't awkward at all. When we arrived at Les Schwab he again unloaded my car with care, precision & skill. I also still didnt have a ride home even though we were back in Moses Lake so I was going to walk home but he gave me a ride back from Les Schwab to my home in Knolls Vista. He knew I was a delivery driver & that I was in the middle of a Home Depot delivery when my car blew the tire. He offered to take the bag of cement I was delivering with us so I didnt have to come back to get it before I returned it to Home Depot. Yuri was ABSOLUTELY Aaamazing Start to Finish! There was'nt anything that he could have been more amazing at. Today was a bad day for me because Im down & out to be able to work and make money.... but Yuri TOTALLY Saved the day!!!! My car is where it needs to be for repair & Im home safely. He literally provided the ABSOLUTE BEST Service I have EVER had! If I could give him 500 STARS I would. Thank You Yuri, you were exceptional! If I was ever needing a tow service again I want it to be Yuri w/ Basin Towing & Repair LLC in Moses Lake. Thank you kindly for all your efforts, you are BEYOND APPRECIATED!! Soo if you need a Tow Company Basin Towing in Moses Lake should be your FIRST PICK & Ask for Yuri if he is available because he provides TOP NOTCH SERVICE! Whoever the Boss is needs to give him a Raise!! ‍‍‍

Fantastic honest service. Had to have my truck and trailer towed over thirty miles and then have my…read moretrailer stored for over a week. Decent prices, secure storage, nice people. I hope I never need a tow again but wouldn't hesitate to use Moses Lake Towing!

Do not use anybody else! Dispatch was great (Alan) driver was great! You will not find better…read moretowing operation. Fast, professional and reasonably priced! They towed our vehicle with a trailer literally in the middle of the night from George WA all the way to Spokane Valley. Outstanding all around!

Cody Minnis rescued me - literally- from the bridge leaving Pasco. I was .4 miles from a gas…read morestation, 6 hours into a 9 hour trip- with my two dogs- and Cody came running! I was in a terrible spot, pulled over on the left hand side but no extra space whatsoever. Cars were zipping by at 60 mph, some not even moving even slightly to give me room. One texting driver and I'd be toast. I called the first listed service- they had an answering service in India. It too them 15 minutes to be able to tell me it would be at least 90 minutes to get a truck to me. (Who wants to call India to call for a local service??) I ended up getting referred to Cody from another service. Cody knew I was in a bad spot and literally dropped everything to come bring me gas. He was so awesome! Polite, quick, helpful, courteous, and then didn't overcharge me to boot. Thank you so much, Cody! You are one of the unsung heroes out there on the busy road. Thank you for rescuing me and my dogs. I appreciate you! Thank you!!

Quick response, very polite and friendly. Cody the owner provided the service; I will be calling…read morehis business if ever I get my keys locked in my vehicle again. Highly recommend!

I had a AAA call to J bird and Cole came to my assistance. He was able to see and fix my issue and…read moreget us back on the way. 10 out of 10. He is a great way to represent J Bird and Moses Lake. Thank you Cole and J Bird.

Most amazing helpful staff Tom and Rhonda were truly the most kind informative and helpful people i…read moredefinitely recommend this towing company

My wife was driving our minivan cross-country from Orlando FL to Federal Way WA. She got a…read moredisastrous shredded tire flat near George., WA at 9pm on a Saturday night. Foolish me, I had not check for a good spare and had failed to get AAA signed up in time. my Wife, stepdaughter and beloved puppy dog were stranded on the shoulder of I90 in the dark. A dangerous situation! Rafael of Master Tire Services to the rescue. He found a compatible tire, drove his roadside rescue truck to our van, and put on a good tire for us. My wife was able to get back on the road. Rafael was professional and friendly and got the job done. The price was reasonable for the value provided. I highly recommend Rafael and Master Tire Services if you are near the Moses Lake area and need roadside emergency flat tire help.

From the owner: Experience is everything! You call it , we fix it !…read more Car tires, Agricultural and commercial vehicles service. We are one call away 509-303-6042 24/7

Agri-Fix went above and beyond. Our driver was professional, communicative and extremely courteous…read moreand gracious in accommodating a special request that made my life as the customer significantly easier. The best part - TOW TRUCK KARAOKE. Nothing passes the time like belting Phantom of the Opera, Queen and other classics while driving through the Palouse. It will forever be a bright and hilarious memory on what started as a pretty rough day. I highly suggest Agri-fix and karaoke for your towing and emotional needs. 5 stars.

Initially I had considered writing a very poor review. But I came to the understanding that my…read moreimpression of Agri-Fix as a company was way off. I was in a very tight financial vise at the time that my car's lower ball joint snapped while the car was in motion. The one and only option I could afford at the time was to let Agri-Fix take my car to their yard, and attempt to initiate contact between them and my insurance company. My insurance company wound up not being willing to work directly with them, and rather only allowed for me to receive a reimbursement for the tow once I had paid upfront. Due to several mutual miscommunications and misunderstandings, I had trouble getting my car released from the yard, which was a problem considering I was to be charged rent for storage each day it remained there. I became very angry and convinced the company was being intentionally dodgy, in order to squeeze me for money I did not possess. I called Agri-Fix later on with a question about a charge, and found myself speaking to the wonderful owner, Amy. I told her about the miscommunications derived from the employees I had been in contact with, and how what should have been an event that led to the immediate release of my car, I wound up with 11 days of storage fees, each at $89. Rather than ignore me, Amy listened and understood, and did her best to personally see to it that it be made right. She and I worked out a price option that I could afford and didn't diminish her work's value. It is only because of this integrity, on her behalf, that I will be able to afford my bills. I want to note that the miscommunications that occurred were not in poor reflection of her team, but rather simple misunderstandings. Thank you to Agri-Fix, for being willing to operate as a human oriented company, and for the owner's honor and kindness. I would highly recommend Agri-Fix for all. I would add, especially those unnerved about being taken advantage of; for my personal experience with them has proved to be of honesty and character.

Excellent communication and service. Man of character! The need for 85 characters for yelp reviews…read moreare ridiculous.

CHOOSE SOMEONE ELSE IF YOU HAVE THE OPTIONS. Action towing is a joke of a company. A bald, obese…read moreman has repeatedly harassed us about parking at the apartments we rent at. I recently received a towing threat because of my tabs that expired TWO DAYS PRIOR. Of all days, he made his rounds on Veterans Day, knowing very well that no licensing office is open to renew them. Shows one of many ways this company has no remorse for an individual's situation.

I needed wheel bearing seals on my Freightliner chassis motorhome. 509 said they could fix me up in…read morejust a few hours. Every shop in Wenatchee (home) refuses to work on MH chassis's. Joseph was polite, respectful and VERY helpful! THANKS!!

From the owner: We are a local family owned business. We pride ourselves in treating our customers vehicles as our…read moreown. We will do everything we can to keep your vehicle operating safely to keep you on the road.