Ten years ago, my wife and I sat in and fell in love with Ekorness Stressless chairs. The comfort,…read morefit (that's right, "fit".) and beauty of our fine leather chairs has punctuated our leisure for a decade. What great luck, then, that we found Stonington's Furniture in Brewer. Their personable and knowledgeable staff presented us with low-pressure options which fit our decor, and our bodies. I should mention here that I am six foot three, and weigh two hundred and forty-four pounds. My wife is half my size. The staff of Stonington's educated us, and fitted us to the proper size chairs which have become a necessary part of our daily comfort. Stressless furniture is so comfortable, well made, and beautiful, that we've since populated our home with three more stressless couches. Even the strongest of war-horses becomes a bit sway-back after being ridden hard, and in 2024, my chair developed a bit of a dip. Close examination showed that ten years of me had weakened one of the seat springs. We called Stonington's, and they immediately began to set things right. They assessed the chair, and ordered the necessary part from Norway. When the part arrived, they came to my house and picked up the chair in the morning. At two-thirty that afternoon, they called and asked if they could deliver the chair back to me that same day. Throughout this entire process, the people at Stonington's were patient, pleasant, and accommodating. The cost for all of this was $0. My newly refurbished chair is back on line, providing me now with stressless comfort and the sure certainty that my purchases from Stonington's include customer service that is both rare and dependable. "Thankyou" seems a meager response, but my future recommendations to friends will be heartfelt and exuberant. My loyalty to Stonington's has been well earned. Thank you.

I came to Tony to get a chair repaired and I couldn't have had a better experience. Tony was…read moreunbelievably helpful, had me in and out in record time, and the work he did was phenomenal. He reminded me that there are still good people around, you just have to come to Brewer to find them! If I could give more stars I would.

Giving one star because they've completely abandoned their ability to provide customer service. I…read morepurchased a sectional about 2-3 months ago that costed $1,500. The issues started with the delivery. Their delivery driver had a pistol strapped to his waste, with 2 seperate clips - a bit excessive, especially when you're entering someone else's house or on their property. I understand you may be driving around with (somewhat) valuable furniture, but I've had plenty of deliveries brought inside with a whole truck outside of more valuable items. It's one thing to have it out of sight, as I think that's a company decision, but to have it exposed and enter a property is highly unprofessional and excessive. It made me feel extremely uncomfortable. Kudos to placing it inside, which your sales people acknowledged could get you shut down temporarily due to COVID. On to the next issue, they didn't even send me the right sectional, let alone the right color or orientation. At this point I called & they offered me $50 or a replacement. Offering the option to replace is the right thing to do, but I had just set it up and we almost had to take the door off just to get it in, or the driver could've just shot it - that may have worked better. Point is, I wasn't going through setting another on up, moving all of my furniture across my house, and disassembling the existing one - so I took the $50 because that's all they could offer on a $1,500 sectional that wasn't even what I paid for. Now, 2-3 months later, one of the sectional cushions is starting to seperate and needs restitching. I've called 4 times and have been given 3 different numbers, none of which have done anything. All they keep asking is whether or not I can bring the cushion in, which is sewn on to the backing. One of their "repair/warehouse" people, Tyler, has asked me to bring it in, which I stated wasn't possible, as it's going to require a lot more than removing the cushion. He then didn't bother to respond until I reached out again, which prompted him to tell me I'd have to bring it in - clearly not listening to anything I said. I should've been smarter when it came to purchasing from this store, as the general consensus is that they do a great job, until you run into an issue. I was supposedly given the owners number and the poor lady I spoke with has been harassed repeatedly with these complaints. Like I said, salespeople are amazing - because their check depends on it. Shape up and treat your customers with respect. SUCH a simple fix, but you're too cheap for it. Will never shop here again & will let everyone I know that's considering it not to.

Great selection of furniture. My brother bought a leather chair last week and he loves it.read more

Bought 2 couches from Bobs and paid 200.00 to have them delivered because they wouldn't let us pick…read morethem up. They were supposed to be brought into the house for the $200 delivery. The people that arrived decided it would be too difficult to bring them in without even attempting it. . The language barrier made it difficult to communicate with them and they became very agitated quickly . I refuse to sign that they delivered them into the house because they didn't overall a horrible experience. To add to this one of the couches had a small tear that had been repaired and when I contacted Bobs to find out why, it took hours of speaking to people who basically gave us the run around. They are supposed to swap it out when they get another one I'll update this if it happens I will not be using Bobs Discount Furniture again.

Don't buy from Bobs Discount Furniture. We bought a sectional and a power recliner over a year…read moreago. The couch cushions flatten out so it feels like your sitting on a board Now the recliners foot rest won't go down. We have Goof Proof for the recliner which is a nightmare to deal with filing a claim and trying to get a technician to repair it. Don't ever buy from here!!

Friendly staff, great prices and quality furniture! I just love my new living room set and bedroom…read moreset. Went to the store this spring and found everything I needed. Due to covid and the manufacturing/shipping delays, I had to wait longer than expected, but the store was upfront and the delivery was hassle free and professional. I couldn't be happier!!

My recliner finally died. Screws fell out, joints broke, and leather cracked. It was time for…read moreanother. I wrote to these folks, and today went down and bought a LANE Recliner in real top grain leather. It was a nice experience, and I got a great chair. Thanks VIC. Best wishes. I also love the woman who does the TV ads, but didn't get to meet her. She is so professional and also so beautiful. Wish I was single and she was too. lol.

Great products, abysmal customer service. If something is missing or breaks from furniture bought…read morehere, you're on your own. Manager ignored 1 email seeking help with a part, then ducked 2 calls -- the second when he was close enough to the phone to tell the woman who answered what to tell me so I'd go away.

Very good service, clean front very friendly, very knowledgeable good selection of furniture and…read morechairs, couches beds, mattresses, and other assesses

Thank you very much Bill and Deana(spelling?)! We absolutely loved working with you two. We were…read morein need of recliners for my parents anniversary and you came through for us! We absolutely appreciate it! Glad to meet such great people!

About 35 years ago I bought a house full of furniture because our house burned. They were amazing…read morewe picked out the things we wanted and they stored them until we were able to pick them up. When the guys came out they made sure that every thing was assembled and in good working order. Recently I bought 2 couches and 2 matching chairs and they were special ordered. They are amazing to do business with.

Like a toy store for makers --- so many weird wonderful useful things at great discounts.read more

I got falsely accused of shoplifting because of how I looked. Guy wasnt even near me that signed…read morecomplaint, it was a woman. I refused to talk to anyone or turn out my pockets without a lawyer, police and proof on video tape. That was the only way they let me go. Cost me a whole day at police station, but now im suing their ass off. Do not shop here if you are a young woman. They are suspicious as hell, no training in shoplifting and will call cops thinking you stoke a $5 item. Who are these people????

The selection is expansive and continuously changing. With a good number of vendors selling, they…read morealso have some pretty remarkable deals and a clearance section worth browsing. It's always an enjoyable stop in Bangor. They have a second location as well, but I have not visited it.

This antique shop mostly has fantastic pieces - I've gotten some great furniture and antique…read morescientific devices from here. I was sad to find they are allowing one of their vendors to sell a framed reproduction photograph of a KKK March from the 1920s. I understand when dealers are selling actual historic artifacts (I still think it's weird to profit off of racist histories, but I understand there are complex perspectives about archival value). This was not that - the back of the photograph showed that it was printed last year at Walmart, but it was being sold as a framed photo. It felt celebratory and exploitative, not historical or educational. When I asked the owners why they allowed that, they said it is illegal to prevent the dealer from selling the photo, and that it is "free speech." This is not true - antique malls are legally allowed to have guidelines that dictate what can be sold. I think it is incredibly distasteful and unethical that the owners are choosing to profit off of images of such a violent, disgusting organization. I sadly won't return, and I hope the owners will take accountability for their decisions.

The man in charge was a discrimatory jerk. He kicked my elderly father out of the store today due…read moreto his disability causing his legs to shake. The man was rude and hostile and cruel and threatened to call law enforcement because my father was suffering from mild MS symptoms and still trying to have a nice outing with his adult children and grandson. And needed a restroom. I hope he gets fired, or at least removed from that establishment, as his behavior completely ruined the store for my entire family today. ​

Clean, organized and well lit. This shop has a TON to browse and will consume some time. Sit…read moreback, relax and enjoy walking these aisles. Furniture, collectibles, knick knacks, comic books, books, toys - you name it. This has everything. I have not seen a cafe in here though, could have missed it as there is a lot to see. Need to look for that next time..,..

An absolutely great experience.....extremely happy with the service, Adrienne was very helpful with…read morethe selection of the right mattress, and Robin called twice with accurate delivery information. The guys who delivered the mattress called when 20 minutes out, and were courteous and very good at their job...can't say enough about how pleased we were. Spent our first night on the mattress last night and are delighted.

We just purchased a new mattress and adjustable bed frame from The Bedworks. What a wonderful…read moreexperience!! Adrienne and Janet were both so knowledgeable and helpful and we love our new bed!