I took quotes for some a number of plumbing issues with my new house. I made an appointment and…read moreAccent was right on time for the walk through process. Accent came in as the middle quote, which was a fair price, so we decided to go with them. The plan was a new gas line run into the kitchen, new kitchen sink, disposal and faucet installed and some additional minor plumbing work. Accent was more than willing to work with us and let us bring in our own products for these installations. So, outside of the gas line, I was only paying for their time. The Accent employees (2) that came to do the work, were nice, courteous and on time. During the installation there was a problem with the new kitchen sink that I had purchased at the home improvement store. When dry-fitted, the new sink would not fit into the hole where the old sink came from (even though it was the same size). No problem, I'll run down and get different one. While I left the house to get the new sink, the plumbers just moved onto another project (the gas line). There was NO WAITING for me to return. When I returned, the new, new sink had the same issue. No problem, just re-install the old sink, new disposal and new faucet and we'll call it good. They did just that. After the the sink, disposal and faucet was installed, the two plumbers disappeared for an hour a noon. I was told they "needed to go and get a part". Eventually they returned and the remaining work was completed. Here is where things go south. When we ran the dishwasher for the first time, we notice that the dirty water is pooled in the bottom of the dishwasher. I did some troubleshooting and realized (Problem #1) that the plumbers failed to remove the plug on the new disposal that allows the dishwasher to drain into the sink plumbing. I tried to knock out the plug but was unable. I called Accent and they came back over the next day and fixed the issue. The gas line was installed and works as it should. However, (Problem #2) I still have an un-patched hole in the sheetrock that was never addressed after the installation. Additionally, (Problem #3) the hole where the gas line come up through the floor, the gas pipe was not secured to the floor. So the gas pipe moves around, loosely (vertically and laterally), in the hole when working on the connection. A loose gas line is what I've always wanted in my house! The gas line work originated in an unfinished part of my basement. When the Accent workers were working in the basement, with the gas, they opened a window. I imagine this was to vent some of the escaped gas out of the house. No problem, I understand. Because of its location and the fact that my family doesn't go in that room a lot, we didn't realize that the window had been opened. However, the plumbers failed to close the window and it remained open through a bitter cold and blustery snow storm (Problem #4). When the gas needed to be shut off to complete the install, both of our hot water heaters went out. (Problem #5). The plumbers failed to relight either water heater or the fireplace. So, cold showers the next morning. Eventually I received the final bill. I was absolutely shocked that the bill was "considerably" more than the original estimate. I naively believed there was a mix-up and called the office (Call #1) to talk to someone. I talked with an exceptionally nice receptionist who left a message for the manager (or owner, I don't know). A few days later, with no call back, I called again (call #2). This time the receptionist told me that I had to pay for the 2 sinks that were "installed", the time I left the project site to go and buy another sink (however, the never any work stopped, they just worked on a different part of the project until I returned) AND for the time the plumbers left to "go get a needed part" (aka - lunch). I found this explanation unacceptable, why should I pay for something that effectively I am already paying for and I am certainly not paying for their lunch hour. I asked to talk with the owner/manager and was told to expect his call. A few days later and still with an outstanding balance, still no call from anyone at Accent (SHOCKING, I know, right?) Are you starting to see the problem? I call back (Call #3). I get the same run around, "he'll call you back". Again, a few days later and now an even later bill, I call back (Call #4). I get the same thing, he will call you back. Well guess what...... HE NEVER CALLED ME BACK. So I paid the bill. Figuring, if this clown will not call me back to have a civil conversation to explain his companies' bill, he would be the kind of personality to send the bill to collections or file a lean against my house. Here's my lesson, GO SOMEWHERE ELSE!! There are plenty of helpful, qualified, customer-service oriented plumbing companies in Cheyenne. Accent IS NOT ONE OF THOSE COMPANIES. Yelp will not let you give a 0-star rating. For what its worth, don't use Accent Plumbing.

Thank god for these reliable guys! When I call they always get you in right away longest I've had…read moreto wait is 1/2 a day!

The guys were on time, polite, professional and fast. Now my dyer works much better…read more I like that it's a flat fee. Thanks Mighty Ducts!

We needed someone to clean our furnace and vents. Mighty Ducts traveled from Cheyenne to Laramie…read more Cost was competitive and Michelle was awesome to deal with. Will call them in the future for sure. Hands down awesome! Highly recommend.

James is very good at what he does. We had issues with trying to take out the water heater due to…read moresome building issues when it was originally put in. We had to move some electrical boxes on the furnace to get the water heater to slid by. It took more time than normal at no extra charge. Appreciated it greatly.

Very thankful for James! Called him after normal business hours for a water leak in my relative's…read morebasement in Cheyenne. He was out within hours and fixed the problem quickly, for a fair rate of pay. Thank you, James!

Marvs had to do some major plumbing repairs (collapsed pipe)for me over the summer which cost…read more20,000. So recently when I had another major plumbing issue, I felt devastated but Steve and Daniel went above and beyond. Steve said he appreciated my business recalling the major amount of money the summer repairs cost. Steve wanted to have this recent work done complimentary due to my loyalty as a customer. I am more grateful than words can express!!! Everyone, the plumbers, Daniel, Steve, all staff I have encountered feom Marvs have been gracious, kind, professional, and just AMAZING! Thank you from the bottom of my heart !!!!!!

They connected the plumbing wrong Caused a huge mess…read moreRich the GM said he would help clean up the mess and he never did They charged me 28,000 to hook up gas and water and sewage . I had to pay 15,000 to get it cleaned up.

We needed our water heater replaced and they were awesome. Scott and his apprentice did a great job…read moreand their work was very quick and well done. We are very happy with Walter Heating and Plumbing. Thank you!

Great service. Very punctual and polite. Fixed problem very satisfied! Thank you. Highly…read morerecommend Walter Plumbing!

Highly recommend this plumber. Came out on an emergency call, burst pipe. Came back the next day to…read morecomplete the job , to minimize overtime charges. Showed every step. Fixed it as new again. Went the extra mile and very kind and helpful.

What a great business. The service was fantastic and they solved the issue right away. Both workers…read morewere really polite and knowledgeable.

Josh, owner, New Frontier Plumbing & Heating, was initially responsive and eager to provide a bid…read morefor a new build; however, when the time came for the work to be performed he did not show up. After calling Josh, I was given misleading information that the job would be completed, but overtime these promises were not fulfilled and eventually he stopped communicating. The experience with New Frontier Plumbing & Heating was frustrating and led to their loss of not only my current business, but also upcoming projects, and business from associates in construction.

These guys were available on late notice for house repairs when I sold. They were great at…read morecommunicating and explain any repairs. I trust their prices and would tell everyone to use them!

Merritt has always been very responsive when we have a heating or plumbing issue. They are…read moreknowledgeable and friendly and fix the problem fast without price gouging!

Thank you guys for your speedy response and service. In a time of high stress with a water leak,…read moreyou guys eased my worries. Thank you!!!!

Had problems with the furnace and was suspecting it was a gas flow to the furnace at first. Called…read moreout Silver spur plumbing and heating to do an evaluation and they evaluated everything they were allowed to evaluate. Determined that there was no gas flow issue to the furnace. Got a quote for other work because I was highly impressed with his knowledge and professionalism. Will definitely be using again.

From the owner: Silver Spur Plumbing provides professional plumbing services for residential and commercial…read morecustomers throughout Cheyenne and the surrounding area. Specialties include: * General plumbing repairs * Residential and commercial new construction plumbing * Water heater repair and installation * Leak detection and repair * Drain cleaning and clog removal * Fixture installation (faucets, sinks, toilets) * Plumbing for remodels, renovations, and basement finishes * Commercial plumbing service and maintenance * Emergency plumbing troubleshooting As a licensed and insured local company, Silver Spur Plumbing is dedicated to reliable workmanship, responsive communication, and service customers can trust.