We have now given Shreveport Cycles four opportunities to earn our trust. Unfortunately, they seem…read morefar more committed to finding creative ways to charge customers than they are to taking responsibility when things go wrong. The first issue involved a battery core charge. The second happened around Christmas when we purchased merchandise that was advertised with a rebate. We were told the rebate form would be emailed to us. It never was. When we followed up, we were informed the promotion had ended and there was nothing they could do. Apparently the rebate disappeared faster than the email that was supposedly sent. Then came the service department. My husband purchased a used motorcycle from them. Several months later, it developed a problem. He brought it in and explained what he believed was causing the issue. They charged for diagnostics, only to eventually confirm that he was right. Three weeks later, we were told the bike was fixed. Spoiler alert: it wasn't. The exact same issue returned the very next day. Back to the shop it went. We received a repair quote and paid a deposit. When we picked up the motorcycle, the deposit wasn't properly credited. That had to be corrected. Then we got home and reviewed the paperwork, only to discover labor charges that had somehow grown beyond the original quote, along with another diagnostic charge for a problem they already knew existed. At this point, the diagnostics seem less about diagnosing motorcycles and more about diagnosing customer wallets. Communication was equally impressive. I spent an afternoon repeatedly calling the service department. Each time I was transferred and left ringing endlessly. After several attempts, I finally learned that the service department phones weren't even working that day. Apparently everyone knew this except the person being transferred to them. Not once did anyone offer to take a message. Not once did anyone explain the situation. I was simply transferred over and over to a phone system that wasn't functioning. What amazes me most is that nobody is ever responsible. Every issue comes with an excuse, an absent employee, a former employee, or someone else to blame. Accountability appears to be the only thing in the building that is consistently out of stock. One mistake is understandable. Two mistakes are frustrating. Four separate incidents involving money, communication, and service starts looking less like bad luck and more like a business model. We wanted to support a local dealership. We really did. That's why we kept giving them chances. We won't be giving them a fifth.

Made multiple calls to the service department with no calls returned. Filled out an online contact…read moreform and received an email from sales. I finally spoke to service about an insurance estimate, $450 up front to write the estimate. S×S is totalled, so they lost a sale of a new sxs. Edit after Business Manager's response: The bigger issue is the service department not returning calls/online messages. IF my unit was to be placed in your service department for estimate/repair, I would be unable to get updates. I live an hour away, so dropping in to find out isn't an option. I'm currently working with my insurance company on the estimate fee. But, your people not responding to messages yet you were able to respond to a negative review in mere minutes? This speaks volumes about your peoples ideas about service.

This is a great local shop. The staff knows there stuff. When you walk in the shop you can tell the…read moremechanics are very knowledgeable. Dylan & the staff give you honest feedback on how to fix your vehicle. Very trustworthy shop. Thank you to the whole group at Clutch and Drive .

Had a emergency repair for a pto driveline and the guys here had me rebuilt and back at work same…read moreday. Great workmanship and honest people. Definitely will be a repeat customer..

Make sure you read the fine print before you buy a part, they don't tell you no refunds until…read moreafter, then they tell you it's just in store credit. Like give me my 10 dollars back

Pipes is a great place to crush cars. We crush cars there when we are in the area. They are very…read morefriendly and very professional. It has enough space to fit John Deere loaders and a car crusher.

Travis is a great, honest guy, and I highly recommend…read more I brought my '10 R6 in for some routine fork seals and a tire change, and these guys did awesome. I got to get to know the owner a little bit after and had some great conversation. Bring your bike here if you want the work done right the first time.

Great prices, best in Shreveport, great selections and good people!…read more I've known Jerry for many years and have bought quite a few sets of tires from him... Wholesale tire is a prime example of what old school customer service should be...

Been buying tires and other services for as long as I can remember and I'm 75. Family owned…read morebusiness. Best prices and service in NW La.

Nail in my tire. First time customer at this place. They started immediately and got it done quick…read more Glad I found this place. Will be back.

I dropped my car off at Summer Grove Auto Care to have them diagnose a frontend rattling noise…read moreissue I've been dealing with for several months. Mavis nor Firestone was able to identify the issue. However, the team at Summer Grove Auto Care did and provided a satisfactory resolution at a reasonable cost. They are now my new automotive care center. I highly recommend them for all your auto maintenance needs.

Working there is ok, at first. Management adds to your workload as they see fit... without…read morecompensation for the extra work. It could be an entirely new job position they add to your plate, you are expected to do it all. If you ask for compensation, the owner will fire you, and tell everyone you quit. I loved working there, until I realized what everyone warned me about was true. Also, 3 people left within a month of me being fired and everyone was told they quit too. Very toxic work environment as the owner will harass you as well as get other male employees to harass you. Look online for prices before buying from this dealership as pricing is lower online and Harley-Davidson *HD.com* makes dealerships match prices. This is no secret, as we would have customers tell us this when they saw the prices on MotorClothes online compared to in store.

Best mechanics around these parts. Appointments are always kept and usually if you're early they…read moreare ready for your bike.

Once again Alex has taken great care of my car. Fixed the A/C and had my car ready in a few hours…read more Now I have the coldest A/C possible! i HIGHLY recommend this company for your car care needs!

I don't trust them, they make up stories to scare you and Jack up price, put the wrong part on my…read morevehicle and thought I wouldn't notice, I started going some else, it's like I Can tell they lying to me when I talk to them. i wouldn't give them any stars , don't trust them as far as I Can throw them.