Travis is a great, honest guy, and I highly recommend…read more I brought my '10 R6 in for some routine fork seals and a tire change, and these guys did awesome. I got to get to know the owner a little bit after and had some great conversation. Bring your bike here if you want the work done right the first time.

From the owner: Are you looking for a fun outdoor activity? Or maybe you need your motorized vehicle repaired or…read moreservices? Come to Outdoor Motorsports LLC, we can sell you ATV's, 4 wheelers, UTV's, dirt bikes, scooters, go karts, accessories and more. We specialize in Asian made vehicles so you can find the perfect gift for your child or preteen, get them a youth ATV. Come by or give us a call today.

We have now given Shreveport Cycles four opportunities to earn our trust. Unfortunately, they seem…read morefar more committed to finding creative ways to charge customers than they are to taking responsibility when things go wrong. The first issue involved a battery core charge. The second happened around Christmas when we purchased merchandise that was advertised with a rebate. We were told the rebate form would be emailed to us. It never was. When we followed up, we were informed the promotion had ended and there was nothing they could do. Apparently the rebate disappeared faster than the email that was supposedly sent. Then came the service department. My husband purchased a used motorcycle from them. Several months later, it developed a problem. He brought it in and explained what he believed was causing the issue. They charged for diagnostics, only to eventually confirm that he was right. Three weeks later, we were told the bike was fixed. Spoiler alert: it wasn't. The exact same issue returned the very next day. Back to the shop it went. We received a repair quote and paid a deposit. When we picked up the motorcycle, the deposit wasn't properly credited. That had to be corrected. Then we got home and reviewed the paperwork, only to discover labor charges that had somehow grown beyond the original quote, along with another diagnostic charge for a problem they already knew existed. At this point, the diagnostics seem less about diagnosing motorcycles and more about diagnosing customer wallets. Communication was equally impressive. I spent an afternoon repeatedly calling the service department. Each time I was transferred and left ringing endlessly. After several attempts, I finally learned that the service department phones weren't even working that day. Apparently everyone knew this except the person being transferred to them. Not once did anyone offer to take a message. Not once did anyone explain the situation. I was simply transferred over and over to a phone system that wasn't functioning. What amazes me most is that nobody is ever responsible. Every issue comes with an excuse, an absent employee, a former employee, or someone else to blame. Accountability appears to be the only thing in the building that is consistently out of stock. One mistake is understandable. Two mistakes are frustrating. Four separate incidents involving money, communication, and service starts looking less like bad luck and more like a business model. We wanted to support a local dealership. We really did. That's why we kept giving them chances. We won't be giving them a fifth.

Made multiple calls to the service department with no calls returned. Filled out an online contact…read moreform and received an email from sales. I finally spoke to service about an insurance estimate, $450 up front to write the estimate. S×S is totalled, so they lost a sale of a new sxs. Edit after Business Manager's response: The bigger issue is the service department not returning calls/online messages. IF my unit was to be placed in your service department for estimate/repair, I would be unable to get updates. I live an hour away, so dropping in to find out isn't an option. I'm currently working with my insurance company on the estimate fee. But, your people not responding to messages yet you were able to respond to a negative review in mere minutes? This speaks volumes about your peoples ideas about service.

If you own a bike and have not been here, then you need to hang up your leather. This is the 'real…read moredeal' bike shop. Jim, the owner, is a great guy, who is always willing to take time to talk with you. He is also a pretty talented painter.

Absolute criminals. They had my vehicle for 3 months - THREE MONTHS - the ENTIRE summer - and…read morecharged for several things I never consented to. Eventually, they stopped answering my calls. I had to go pick up my trailer from there during the long summer they had it, and no one blinked an eye when I just pulled up and took it. On top of all that, they charged me for an oil change, and when i got it back home, i realized they had DRAINED THE OIL ON THE BIKE so it would destroy the engine. Had another mechanic look at it and said that's exactly what they did. That was after I confronted them about their dishonesty AND COMPLETELY UNPROFESSIONAL behavior. Completely dishonest, incapable, dirty, downright criminals.

Worst service dept anywhere. Find another dealer. Took my machine in and it took them a month to…read moreget to it. Still didn't fix everything.