Beware of their work! I originally gave Mike a good review for just giving my fiancé an estimate to…read moredismantle her chimney. We dint hire him but he seemed thorough and timely and genuine. That was my mistake. I ended up actually hiring him later to repair a different chimney at my house. He gave me a quote for $3500 to repoint it which was less than other quotes and I again thought he seemed responsible. When they started the job, they removed the entire top and it was at that point that they said I needed a new flu. They said the original was crooked (slanted inside - even though it was actually straight on the top above the chimney) and smoke was escaping creating the crumbling brick. He quoted me $9000 and told me it had to be done or the repointing couldn't happen. I was trapped because they had now dismantled the top but he assured me it would all be fixed. They ended up repointing only 90% of the chimney because he claimed the bricks couldn't be repaired in some spots which was never disclosed at the beginning. They put the new flu in and it is now completely crooked outside AND inside and worse than the original. It looks like it is going to fall off. He claimed that's the way it was and couldn't be helped. His crew, which consisted of a number of young kids also left garbage and cement piles all over my yard and debris on the roof. So I paid for something that appears to now be in worse condition than before he started and while he assured me it was now fully functional and he would give me a warranty if I paid him I have yet to see that and he is now not responding to my texts.

Had a few issues with the roof of my patio, had multiple roofer come out with no fix. Approved came…read moreout with a crew that had it handled and looking better than when it was first built in under a day. Can't recommend them enough consummate professionals that do a great job for an even better price!

Dedicated craftsmen who did beautiful work on our Beacon Hill brownstone interior and exterior at…read moregreat value. Thank you

I had an incredible experience working with Frank, Harry and team. They managed all the historical…read morebeacon hill hurdles, worked hard, did an amazing job on our new front facade, stayed within the original estimate and provided status updates throughout.

Chris did a fine job redoing a brick walkway that was mired by dips, broken curbing and an…read moreunsecured border. I would not have believed what a difference it made! All the bricks were pulled up and the highest standards used to reset and set brick. A cement curbing under the brick not only secured brick but provided a means for directing run off water. The brick was also power washed. (Unfortunately, other remodeling elsewhere created dust and dirt on brick afterwards but that will be hosed off.)

They nearly burned down my house! I hired them to install a fireplace in my house. They placed the…read morefire box straight against the beams of the house. Only discovered it when I had a fire and saw smoke coming from outside the fireplace. When a different contractor took out the fireplace, the beams in the walls were scotched and blackened. It's a wooden house, and I had my whole family inside the house that night. They always cemented the chimney cap to the top of the chimney so it could be cleaned.

Home Prep did a fantastic job with mounting my TV! Their service was professional, efficient, and…read morethe TV looks perfect on the wall. Highly recommend!

I texted Freddie today since the person who usually cleaned my gutters has not done it and I was…read moreconcerned about a storm on the way. Freddie came the very same day, on a Sunday I might add! and cleaned all the gutters and downspouts making me feel so secure with winter upon us. I absolutely recommend Freddie and his company!!!! thank you, Freddie!! you are the best!!

John and his team were awesome. They were friendly and easy to work with and I will definitely use…read moreagain in the future. Even when my old house threw us some curve balls, John was able to come up with smart, creative and efficient (and effective) solutions that didn't cost my life savings. I also liked that he was honest and by the book. He also made sure to inspect all the details multiple times during my project. It was above and beyond what I expected. Pics don't do it justice .... I am thankful to have fresh painting and ceilings!!

Replacement of 4 basement windows & Bulk-Head Re-Build/Repair…read more John was very responsive - always responded quickly - kept me informed about the progress of the project and if there was a delay and why. He did an excellent job - completed the job as promised and cleaned up everything as expected. A bit more expensive than two other proposals that I received - but definetly worth it. I would definetly hire again !

I had my roof redone a couple days ago and I've got to say Pratt and Son did a fantastic job! The…read moreprice was very agreeable for having to rip up part of the plywood and they put two layers down with weather proofing. I have yet to see if it holds up, but they have good warranty (lifetime labor and limited warranty on the shingles) which I hope to never use because the roof is that good. Steve and Eddie are a great team! Don't believe all the two negative reviews here as there are always two sides to a story. I was referred to Pratt and Son by a coworker who also had his roof done by them in Westwood, MA. It's been ~7 years since and no complaints! He never wrote a review though. So please consider this a 10 star review!

New roof installed 2018, noticed leak in 2019. It took 7.5 months to send someone out to fix. I…read moreasked him to fix water damage, he said no. I told him he was being unprofessional and he told me to, "go to hell." I told him I would report to bbb. He told me to hire someone and he would reimburse me. Not trusting him at this point, I provided him with a quote and never heard from him. Can't report to bbb because it is after 1 yr. Reported to Attorney General's office. He told them he would pay half of the amount that I got in the quote. Check never received.

We hired Collazo home improvement for a deck repair/replace. The entire team was great to work…read morewith. They were efficient and addressed all of our concerns. The project was done quickly and on budget. I would highly recommend them. Exceptional.

Phase 2: plaster of the walls and ceiling in the attic. WOW! The work done was impeccable and for…read moresuch a messy job, the team did a good job at tidying up. From the start of the project with the estimate to the drywall install and plaster, Collazo Home Improvement got the job done, was highly communicative, and a real pleasure to work with. There is no doubt that I will be calling them again for more home upgrades.