1. L&A Cleaning Solutions

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L&A Cleaning Solutions

5.0 (1 review)
Open • 8:00 am - 7:00 pm

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Janitorial services

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1 year ago

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Leroy W.

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Best Cleaning

Best Cleaning

(3 reviews)

My review is on a move-in cleaning. We recently purchased a new home and I chose Best Cleaning. I…read morewas 100% comfortable from the initial contact with Jessica. The day before we moved in, I let them know that we had a high ceiling fan in our living room in case they needed to bring a ladder. I was told they didn't carry ladders on the truck but had extension rods that should work. (Comments about cleaning this ceiling fan will be explained later). I spent from 9:00 am to 6:30 pm with Brian. In my opinion, he was totally overwhelmed with this job. He thought it was in my best interest from a cost standpoint to not call in for assistance. Brian did an excellent job of cleaning the bathrooms and cleaning out the refrigerators we'd purchased. The company was aware of my requests for specific cleaning service well in advance. I wanted the couches and other upholstery steam-cleaned as well as the steps. The prior owners did have pets, so there was quite a bit of pet hair that needed to be vacuumed. Below are my lists of complaints and specific problems for future readers to consider. 1. Brian brought in a 2-3 step, step ladder. When the extension rod didn't reach the fan blades, he stacked 4 square loose stones onto the step ladder. While stepping off the stool, he missed the last step and knocked a spare stone onto my hardwood floor. This is in the open area of the floor and NOT underneath the couch. It dented 3 chips in the wood; which I've had to try and fix myself. There is NO way he didn't know what he did. I should have commented at the time but didn't. My fault. Who stacks stones to step on, to reach high above your head? 2. The steam-cleaning of the couch and chairs was below adequate on actual cleaning. Cleaning solution that smelled good was sprayed all over; which also went onto the hardwood floors. The equipment used seemed fine, but half-way through, the hand cleaner piece overheated. ?? The final touch-up/mopping of the hardwood floors was cloudy looked terrible. My husband and I wiped over it the next day and used a dry cloth which helped greatly! 3. Finally, I quietly questioned in my head, "why" he didn't dry vacuum in advance of steam cleaning the carpets. When I reached out to his wife, the other owner, she explained that they feel you get a much better clean, and it costs you less, if they simply do the steam cleaning alone. This is absolutely not true, despite pet hair - as I regular vacuumed the next day and removed 6 canisters of "stuff." While I appreciate that this company worked "very hard" to clean my house, I feel I greatly overpaid for the service I received; including the damage to the floor. I honestly feel I should have just cleaned the house myself as it would have saved an entire day, $$$ and a dented floor. I'm a good person and did provide Brian a tip for his service simply because I would have felt bad in not doing so.

Brian Smith is awesome and won't charge you unless he knows your carpet needs to be cleaned. He…read morewon't sell you anything you don't need. This guy is extremely trustworthy, call him for whatever you need!

L&A Cleaning Solutions - officecleaning - Updated October 2026

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