I love love LOVE this salon!!! I've been going to Eternal Tan since 2011 and I wouldn't go anywhere…read moreelse. Mandy, the owner, is the friendliest, sweetest, and most knowledgable lady. She will help you for the right tanning bed/time/package for you. She will also help find the right lotion for you too. The best part... She will NOT push you for the upsale just to get you to spend money on the $100 lotion or package. She is customer oriented and cares about every person who walks into her salon. Eternal Tan has a bed for everyone's skin type (my personal fav: the prestige... Air conditioned!!!). She also has this AMAZING new spray tan that is HEATED and dries you after each spray! And you can get a clear spray (so no more worry about the bronzed getting on clothes for the first 12 hours). The best part.... More natural color than the regular Versa Spa and NO MORE SPRAY TAN SMELL!!! Love it!!! Plus it's the cleanest tanning salon I've ever been to. You can see the pride of the ownership throughout the whole salon. She also runs AMAZING sales several times a year around holidays on lotions, packages, and spray tanning. Totally worth it and you can save a ton of money. Mandy is always putting her customers first.

Amazing tanning salon and red light therapy! There are several beds so little wait time, quality…read moreunits with so much control over your temperature and experience. Highly recommend!!

I used Palm Beach Tan a couple years ago for prom but my location ended up closing. Anyway I'm…read moregetting married now and I went to a different PBT and the front desk girl Veronica was so incredibly helpful. She took the time to explain the differences between the two types of tan lotion. She showed me all the levels of tanning beds. The quality of PBT compared to like LA tan isn't comparable Palm beach tan is so much better. Their tans bedding and just better they renal the beds more often and they are cuter. Veronica was so nice and helpful and she was giving me great advice on when to tan and for how long so i don't burn. Anyway, Can't wait to get bronze for my wedding with Palm Beach Tan!!

The past few times I have come here, it has been right around open, and the employees have been…read morelate to open the salon. I'm not sure if it is staffing issues or call offs, but it is extremely unprofessional. One of the times myself and two other people left because it was ten minutes past open and there was still no one here and the doors were locked. I have never had this issue at this location until recently. Other than that, the staff are friendly enough and the salon is clean.

Website advertises $37 for a single session. The employee behind the counter insisted it was $50…read moreb/c I wasn't purchasing a membership. Wouldn't honor a $10 off coupon, listed without any restrictions on both the website and at point of sale because I wasn't purchasing a membership. Insisted I needed to pay $5 extra for some sort of toner so that my tan wouldn't turn out orange. (Literally what is wrong with your formulation that you have to pay extra so that it works?) Dismissive and unhelpful the entire time. I had to ask for after-care instructions. If you've ever seen the Courtney Michelle Dlugos TikTok series about the employee who doesn't care if you live or unalive yourself, this is the girl behind the counter at this location. Go anywhere else.

Awesome! This place is the Best! The Girls working there…read moremake it so fun. I love going here they always have a smile and welcome you! The Place has plenty of tanning beds to choose from. This location is out of my way but I like the atmosphere & my Versa Spa!

Lovely and clean tanning salon located near downtown Palatine. Warm and welcoming staff with early…read moremorning hours and always spotless! Great specials on Tuesdays!

Horrible experience and I never even used their bed! Why, I drove 12 minutes to get here at 8:30…read moreand their lights were off and closed? Sign on door and Yelp says they are open until 9pm. Very unexpected and frustrating.

I've gotten a spray tan here and used the beds, both have given me GREAT and INSTANT color. Super…read morecute and clean salon, lotions are amazing, the staff is knowledgeable if you need help!!

Ok, so I know that "tanning" is not the healthiest thing these days but this place hits the spot…read morewhen you need a quick little boost of color, clean, friendly and reasonably priced

Went to tan this evening waited for about five minutes for someone to come to the front desk so I…read morecan purchase tanning sessions. I even yelled out hello and no one came to the front. Made a call out to the store explaining about my experience and their response was that they were "folding towels in the back." The way they communicated with me was a bit unprofessional. They have good beds, but their people skills and Customer Service needs improvement.

Best LA Tan, I've been to. The staff is so friendly and knowledgeable! The new manager with the…read moreblonde hair is the best! They have the new KBL tanning bed, which is a level six that gives you three different options of tanning. A basic level 6 tan, Mediterranean tan, and a Caribbean tan. You just can't go wrong here.

Palm Beach Tan is simply the best; no matter the location! I…read morehave been a Platinum member for 6 years. L.A. Tan doesn't even compare.(Tried it for 2 weeks.) Their rates and prices are in line with the industry. They do NOT use high pressure to sell. Though they are on commission, a simple "no thanks" will do. I like Carol Stream because of the VERSA Pro. and because Emily was manager. How they allowed her to leave is beyond me. Wherever she is now, they're very lucky to have her! Palm Beach Carol Stream, even without Emily (or Lindsey, or Nicole, or Ariel, etc., etc.) is still outstanding!

My wife & I have been going here since before it was Palm Beach Tan & we are tired of the poor…read moreservice and lack of customer respect. On more than three times in the last month this place wasn't open at 10am, 1pm and another time at 10:45am. Obviously PBT doesn't care because we complained to corporate over 3 weeks ago and nobody has responded or even emailed us back ???? They are obviously not affected!!! Good bye PBT we are moving to another salon!!

Customer service and facilities were good but the spray tan quality here is straight up awful…read more Sunday late afternoon - Before I went to get my spray tan, I showered and exfoliated and applied no skincare products. While there I bought and used the $10 primer packet all over, used the hand lotion as instructed, stood in the booth EXACTLY as the associate showed me, cleaned up after as I was instructed, wore loose clothing and did no sweaty activity for 18 hours. Monday morning - By the time I woke up the next day, my tan was crazy dark on my face compared to my body, uneven on my legs and arms, and you can see droplets all over my hands, legs, etc. I fixed with at home with a mitt and Bondi Sands on my arms and legs, and it looked as I'd hoped, except for my hands where it still has spray droplets that can't seem to be evened out. Little to no sweating and staying moisturized. Wednesday afternoon - I have orange patches in some spots, my hands are still spotty, and a square inch patch on my chest has rubbed off. Little to no sweating and staying moisturized still. I've gotten spray tans before and this has never happened elsewhere. I did *everything* I was supposed to do and this tan is crap. I've used Jergens and Bondi Sands at home that have worked better than whatever garbage LA Tan uses. I completely regret buying a 4 spray tan package. What a waste of money.

They're nice and courteous. My kids have been there and the airbrush sprays are even and look good.read more

The girls are always friendly! the blonde girl who is there often is extremely informative &…read moreexplained to me each bed level, the difference in the bulbs, when the tan will kick in, why we have to wait 24hrs in between, etc... The beds work great & I'm always in & out!

Super informative and kind ladies behind the counter and beds have newer bulbs but the fans all…read morework great so never felt too hot or sweaty. Have been going to establish a base for vacation and they've been super helpful!

Lisa did such a great job getting me ready for my wedding! I am an extremely pale person and wanted…read morejust a little bit of a tan for my wedding day and she delivered. She is extremely professional, kind, and made me feel super comfortable since it had been a while since my last spray tan. Can't say enough kind things about her and would recommend her for your spray tan needs!

I absolutely love Lisa!! Not only does she make you feel comfortable while being half naked lol,…read morebut she is also extremely good at what she does. She is no rookie that's for sure. With that being said, I will NEVER go to anyone else for my spray tans. She's the best around, trust me!!