We bought a boat from Taylor's boats in September. We have had endless issues since…read more To begin my husband drove from AZ to UT to purchase. When he got home we realized the sun shade that was in the photos sent to us, was not with the boat. Party our mistake for not checking before driving back to AZ but still. It took over 3 weeks to get in contact with them, calling every day. I was given the run around that someone would call me back and never did. Finally I talked to someone who explained what happened and gave us store credit. Weeks pass and we never received the title and registration in the mail. Again we called many times with no answer or the empty promise that someone would call back. We finally got ahold of Taylor who issued another temp tag and ensured they would get it worked out and call with an update, shocker that never happened. I got in contact with him again after not receiving it for another month and he said they would send it to the AZ store and we'd have title and registration in hand asap, and he'd send another temp tag. It's now been almost a month since that call, we do not have the registration or title and we never received another temp permit. This has been the BIGGEST headache. We love the boat but now can not use it because we don't have registration. They need to figure out their customer service. I would not recommend this company, at least the Draper store, to anyone.

I took my boat to Taylor's boats for my annual service. Patrick my service advisor did a great job…read morecommunicating with me about the service. He was also able to warranty the SeaDeck on the platform that was damaged during the original delivery a few years back. My truck developed a boost leak a few days before the boat was ready. I haven't had time to fix my truck yet. Patrick let me keep the boat there until the warranty work was done and then another week. Then Philip at Taylor's was able to tow my boat to my house. Wow! It's hard to find company's like that today. Thank you!

Hayden Hargraves picks up his phone every time. Buying from Hayden is a no brainer because he knows…read morethe boat inside and out, and he makes sure it is dialed in for your family.

Lack of communication in the service department. They will ask you to text them and then never…read morerespond back, if you have a warranty issue you will need to call them daily to make sure they sumbit the information and actually follow up on the ticket. Zero follow through or communication is given, I even asked fora manager to call me back and I got crickets.

So I hired Mike to winterize my boat. He worked on my boat with the previous owners so I assumed he…read morewould be good. He came to my hour and did about 20 min of work and (after calling around ) over charged me by $100. I also asked if he could explain what he was doing so that I might be able to do it next year. Instead, he didn't say hardly anything and seemed annoyed that I was watching him. After finishing he quickly left and left antifreeze all over my driveway. I will never use him again.

Working with Mike has been a pleasure. I called around to 6 different marine shops, and Mike was…read morethe only one who managed to fit us in. Mike is very friendly, and is very experienced. He explained each operation he completed on the boat clearly. We were in need for a new impeller. Mike completed this quickly, and found a few other issues with our motor. This saved me from serious issues layer on, and I recommend Mike's Mobile Marine to any boat owners. Thank you, Mike.

Great work product. I was happy with the work they did for me. I will return for my next project.read more

We've with these guys for years. They have always been consistent with great service and pricing. I…read morewould definitely recommend!

This is the place to get your boat worked on. The service was the best that I have had. Our boat…read moremotor was swapped and back to the lake without missing a beat. I really appreciated the time and care that they put into fixing the motor swap that was not even your mess. The boat has never ran this good and cant wait for the summer to get here!!! Thanks

As the only Master Craft dealer in the state I am thankful that they still treat their customers…read morewith such respect. I own a Master Craft X-30 and have had a few repair issues with it they have always completed the repairs as quickly as possible. But this last Saturday they went above and beyond the typical service. The parts for my boat didn't arrive until and hour before closing on Friday. Typically they are not open on Saturday but I needed the boat ASAP so they arranged to have a technician come in on Saturday(a day they are normally closed) and repair the boat.

I am a middle -age Mom and grandma. My 18 year old son and I walked into Utah Water Sports in South…read moreJordan to look at a used MasterCraft we saw on their website. There were two employees there and neither of them even bothered to engage with us. Neither stood up to help us. We had to approach the salesperson and ask about the boat. I guess Utah Water Sports doesn't need any boat sales in October during a Pandemic. We could have written a check for the boat on the spot but I can tell you we will take our business somewhere where customer service is a priority.

I rarely leave reviews, but this one needs to be said -- this was one of the most unprofessional,…read moremisleading, and frustrating experiences I've ever had with any service provider. I booked a boat repair appointment and clearly explained the issue over the phone. I was told confidently, "Yes, we handle this type of repair all the time." They explained the pricing as follows: $75 deposit to confirm the visit, and a $175 flat fee for the first diagnostic hour -- which would only be charged if no repair was done. If a repair proceeded, that $175 would be fully applied to the repair cost. I paid the deposit and scheduled the visit in good faith. At the appointment, the mechanic -- Tyler, who also identified himself as the co-owner and said his father Jeff was his partner -- showed up clearly inexperienced. Per his own words, he had been fired on the spot from his previous mechanic job. He had no idea how to diagnose the issue. Instead, he fumbled around, calling friends and his dad, and flipping through the manual. This, after I was assured over the phone that they were qualified for this exact issue. When I asked what was going on, Tyler admitted: "I can't figure it out. I'll refund you the $75 because I can't fix it." But he didn't just fail -- he left my boat in worse condition than when he arrived, with tampered and potentially damaged electrical systems. I'm now considering legal action for financial loss and emotional stress. Then came the final insult: they sent me a $750 invoice -- despite Tyler's clear promise not to charge me and to refund the deposit. I followed up and spoke with him again. He told me he'd "have accounting reach out to fix it," but no one ever followed up. After more ignored calls, I finally reached someone by phone -- whom I believe was Jeff, based on what Tyler told me (that Jeff is his father and co-owner). That person told me they would take me to court if I didn't pay. This company misrepresented their capabilities, broke their word, possibly damaged my boat, and tried to bill me for hundreds of dollars after delivering no legitimate service. Stay far away from this business. What I experienced wasn't just incompetence -- it was deceptive, disorganized, and potentially predatory.

From the owner: Utah's Premier Mobile Boat Maintenance and RV Repair Service. *For Models Newer Than 1998 & 19+…read morefeet* We make maintaining your Boat and RV convenient. From check engine lights, oil changes, summarizations, and impeller changes to full tune ups, or even detailing and upholstery repairs, we've got you covered. **HERE’S WHAT DON’T DO: 1.Work on models older than 1998 or shorter than 19ft. 2.Any carburetor adjustments. 3.RV Black tank repairs or sanitation systems. 4.Full roof reseals or complete roof replacements. 5.Any Dry-rotted wood or subfloor replacements. 6.Full engine replacements or cracked blocks. 7.Work on any Diesel or 2-Stroke motors. 8.Major electrical re-wiring. 9.RV Slide-out removals, realignments, or structural work. 10. Fiberglass or siding repairs. 11.Frame welding or structural repairs. 12. ANY Work on your truck or tow vehicle. 13.And Most Importantly, **We Don’t Work On Anything You've Already Disassembled & Don't Know How To Reassemble.

We have a 1994 four wynns boat. We went to multiple shops for a prop. Nobody had one. This shop had…read moreone on stock and actualky gave me the time of day. I definitely recommend this shop. World class people.

From the owner: Boats, parts and service all at one location…read more Enjoy the open water by coming to Hansen Motor & Marine. Located in South Salt Lake, we provide the highest quality of boats in the area. Our expertly trained team of professionals will help you find the boat that best suits your individual needs.Along with our wide selection of new boats, we also provide reliable boat repair service in our factory-authorized part and service department. We are able to perform a variety of services to get your boat running again, including:* New props* Prop repair* Skeg weldingFind a new boat or bring your current one in to be repaired at Hansen Motor & Marine. We will go the extra mile to make sure you are completely satisfied with every aspect of our service.Call today to find out how we can be of help to you!