I was hit by someone driving a rental from Kyte, which I'd never heard of .. trying to resolve my matter but was alarmed to find they don't really have a working phone number and have said it will take 24-48 hours to hear from someone Seems kinda sketchy read more

Less expensive, convenient and no waiting in line to get your ride. I would use them again without a doubt. I give them 5 stars. read more

Using Kyte makes traveling (especially in and out of LAX) a breeze!! I love this service and will continue to spread the good news about it. The customer service is top notch and always beyond helpful! read more

I've now rented with Kyte at SF and in LA, with nothing but great experiences. The LA experience is particularly smooth--was unexpectedly awesome to get an Uber voucher to get me to and from the airport and the rental location. My Surfer (person who hands off the car) was responsive and punctual, and the customer service chat was always responsive and helpful. My RAV-4 rental was in great shape and fun to drive, and the price was totally reasonable--especially for an AWD vehicle. Thanks!! read more

I sent an email almost a week ago as recommended by the person who responded to my previous review and have not received any response. This company has terrible customer service. read more

Kyte - Why am I being charged for gas based on the price at PICK UP? Y'all going to fly back in time and get that price? - Car Rental Near Me

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great service super reliable and easy .... Car was delivered fast and easy Super fast to book no issues read more

The car dope, Quanesha Dopper, sending a text to extend even better, not responding when asked to extend not okay, not honoring the consistent text like " extend now not to incur a fee" inconvenience. So it's dope they bring it but with a rental car company extension are no problem, but they are with kyte, because they over promise and under deliver So if you have a change of plans or just may need more time, its ok to go Hertz read more

Kyte - The text that said I could extend they are not honoring it - Car Rental Near Me

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I love Kyte. It's the only way I want to book rental cars. It makes this annoying process effortless.

Don't rent from this company. Only 2 days past due (about $100) they tow the rental car along with my valuable personal belonging inside the car and cash. They didn't return my $500 deposit and still charging my credit card for rental fees, reschedule fees...... read more

I love the idea of this company. It is the most convenient way to rent a car and avoid everything I hate about the incumbent companies. The price is fair and straight forward, especially if your own car insurance covers the rental. HOWEVER, there are glitches that make it maddening. The Kyte app wants to pre-populate the address of the pick up spot in LA. Except it took me to an unrelated location, which meant the Uber free voucher didn't cover the cost of the trip to get the car off-site. The car was great. Though I filled up the car at the end, I didn't have to, and they don't charge a penalty for refilling the gas. But, then they changed the location of the site of where to drop off the car. I was not notified, it was not in the app. Traveling is stressful. Not knowing where to return a car adds to that exponentially. And, once again, the app pre-populated my location for the Uber, and it was wrong again. Unclear why this happened, but it gives me pause to try them again until these things get worked out. read more

Lots of problems during this experience. DO NOT recommend using at airports. Very vague instructions about where to be. I was early to drop off car at BART station near San Francisco airport (as instructed) but Kyte "surfer" who was picking up car was on other side of station. We communicated via phone for awhile to meet up. By the time I got to where he was it was after the drop off time (by 3 minutes) so Kyte WANTED TO CHARGE LATE FEE! I was at location early!! Customer service is not helpful (can be hours to respond in chat). Very frustrating experience. Won't use again. At least for a couple of years (although betting they go under). read more

Kyte - Communication with "surfer" - Car Rental Near Me

DISGUSTED!!! Complete waste of time. Don't waste yours like I did mines for 4 hours trying to rent a car. Service sucks all the way!!! read more

This is the future of car rental. And it's here right now. It could not be easier and more convenient. Cars are delivered to wherever you are, when you want, and picked up again promptly when you want them to be. Really great cars at a great price. I have no idea why anyone would want to rent cars the old fashioned way ever again. Kyte is killing it. read more

The price was right but the old saying "you get what you pay for" is certain true, at least based on my experience. First off, the process to verify IDs is HORRIBLE as the links that Kyte sent didn't work and getting a hold of customer service is very difficult. As of the night before our rental, we still weren't sure all drivers we approved, despite spending over an hour trying to get in touch with customer service. I'm not sure about the reviews stating thst Kyte comes to you but am calling BS. I discoverered immediately after booking the car that my hotel was closer to the pickup site than LAX. Not only would Kyte NOT arrange for pickup or dropoff at our hotel, they refused to allowed their Uber voucher to be used from our hotel, even though it would have been cheaper than the Uber to Lax. Picking up the car was a HIGE ordeal. First, it took forever to take my hotel shuttle to the airport on a Sunday morning. Then, the link Kyte texted me to order the Uber DID NOT work.....just like thev other links Kyte texted me. It took me 20 minutes at the airport departure area to get in touch with customer service to get this sorted out. When we finally got to the site, the car wasn't ready and we had to wait 15 more minutes. We ended up leaving with our car 1 hour past our scheduled pickup time. When I dropped the car off, I chose to walk the 1.5 miles to my hotel, rather than having to deal with the extra time and hassle of having to go to Lax and then take a shuttle to my hotel tbat is half way between Lax and pickup spot. While the savings versus other car rentals was subtantial, the $200 or so I saved did not come close to equalling the extra hassle, aggrevation and time we had to spend on dealing with Ktye's terrible customer service that is compumded by technology issues on their end. I'm not gping to use their service again. read more

Kyte's insured driver rearended me , then lied and said I backed into him. He was insured by Kyte, but their claims adjusted denied my claim in its entirety. This company should not be in business. read more

I had a full story written out. I thought it was very insightful, and pretty funny. Yelp determined it was too many characters. In short, Fuck Kyte. Trying to rip me off $300 for "damage" a tire that isn't my fault. Eat a dick. read more

Kyte is awesome. My favorite car for everyday is the Kia Soul. When I'm feeling fancy I recommend getting an Audi:). Just heard they were adding some Electric babies too:) read more

Kyte - Driving - Car Rental Near Me

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The absolute worst. You won't save any money because they are a disaster . Something is always going wrong I can assure you. Disaster disaster disaster. And the customer service is rude as hell. You'll waste more time and money than just paying turo or an actual car rental company. Oh and they delivered a filthy car with empty "moonshine" bottles reeking of weed and body odor. I didn't get refunded anything lol. Then they sent another car smelling like a chemical waste factory . So I spent 100 bucks and a wasted day on two gross cars. Have fun with them! read more

The Jeep Compass wasn't cheap ($850 for 5 days) and was delivered to me at SeaTac airport extremely dirty. Customer service was a complete disaster I don't think English is the first language of whomever designed their mostly-automated, text-based customer support. When I expressed my dissatisfaction I was offered $15 (1.8% of the rental value) in Kyte Credit. This company does not give a #$%! about you or your satisfaction as a customer. While I like the idea of trying make rental car pickups / drop-offs faster with technology and am open to trying new things... this was a fail and I would not recommend Kyte to anyone that likes to be treated like a human. read more

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This was such a great experience. so affordable, and so convenient. I will truly be turning to Kyte for all my future rental needs, can't recommend highly enough! The delivery/drop off situation was a god send. read more

Was going to reuse their services since we had a good experience the last time we did, but I just found that they are no longer servicing our area which clearly has made me salty. So disappointed and obviously not recommending them anymore. :-( read more

Love Kyte. Great cars and super convenient. Def my first choice if I'm in one of their service areas read more

Kyte - Car Rental Near Me

Always on time, clean cars, friendly delivery drivers, super duper convenient!! I have used Kyte around 6 times for my trips to LA. Way better than dealing with rental companies and the airport. read more

Love this agency. At LAX they are the best deal and you get a free Uber black to pick you up from the terminal. In the city they drop the car off wherever you tell them so you don't have to go to a rental car office. Love it read more

Kyte is the most competitive, BEST car rental service. I have been using them exclusively in Los Angeles for my trips when I visit my daughter. They are superior to all the other companies with the best prices. Used them over half a dozen times. Never had an issue. In fact they go above and beyond to work with you . They come to you. You schedule a time. You select a car. We opt for the Audi SUV Q3. They are new, clean and fun to drive. If you want to extent your trip ... so easy ... you can do it through the app. We had a tire slashed while the car was parked in LA. Kyte was amazing. They came to us.....exchanged the car for another Audi. No extra charges. They really helped us out. It's the only car rental company I will use. We Love Kyte. read more

Usually hit or miss with cars. Sometimes it's seamless and a good experience. Other times it's cars that smell of cigarettes and have a trunk full of laundry (like the last trip I took). Cheaper than traditional rental agencies and I use them when in a bind, but you get what you pay for read more

John Edwards dropped off my car and was super nice. I took a video đi the damage and he gave me all these cool facts about LA. Drop of was super quick. The car is clean and seamless. Kyte is so convenient. I'd use them again read more

Used many times & always on time with the delivery and pickups of the vehicles AT A GREAT PRICE no less. Never stand in line at the airport rental counter again? Works for me thanks. read more

I don't really leave negative reviews but they delivered a filthy car to me, inside and out. I didn't complain other than make a comment to the guy who dropped the car off and his reply was that they were taking too long with other cars so he just brought the dirty car as is. I wasn't thrilled but I let it go. Fast forward to two days after returning the car, they charged me a $100 cleaning fee!! I used it for 3 days and didn't do anything to dirty it further besides normal driving. I disputed it, showed them the photos of the condition of the car upon delivery to me, and they refused to acknowledge that it was delivered dirty to me. They are not good faith actors and they've lost a customer for life. read more

Kyte - All the dead bug and other debris on the front showing that they delivered an unwashed car. Bad faith scammers. - Car Rental Near Me

Kyte will do to the car rental biz what Uber did to taxi biz -- such a seamless experience and will never use a standard car rental service again. Extra shoutout to John Edwards who picked up the car, was just a 2 min exchange but his positivity and the interaction made my day. Never thought I'd say that about a car rental experience haha read more

I have used Kyte now on 4 occassions - always picking up at LAX. The experience has been flawless - an Uber black picking us up curbside at the airport and driving us 5 minutes to the pickup location. The Surfer has always been helpful and friendly, and the cars have been clean and without issue. Drop off just as easy. Prices have been consistently and considerably less than any other rental option. I'm a fan! read more

I don't even write reviews, but I had to for Kyte because it was so easy. Cheap, reliable, quick responding...it couldn't have been easier. My voucher didn't work for the uber, and so the guy at the kiosk told me to email kyte with my uber receipt after I purchased one on my own. They had already refunded me before I boarded my flight that day. Highly recommend this service!! read more

I'll start with the good: Price and Uber vs having to wait for a shuttle. The rest: Very difficult to find the pick up spot. Was with the Uber driver driving around for 10 minutes looking for the spot as they had apparently moved from the last time we rented with them a few months ago. On hold for 15 minutes waiting for my "surfer". When he feels like connecting he said. "I'm here". Umm ok. A minute into the conversation he states he's on the 6th floor of the parking garage and he saw us when we came but didn't think to check in on the only appointment scheduled for that time. There was one sign pointing to the garage but after driving up two floor and seeing no additional Kyte signs we thought we were going to the wrong way and the Uber driver didn't want to go any further. It would have been pretty easy to say in one of the thousand messages they send you that they are now located on the 6th floor of the parking garage. A literal 10 second update while some coder is taking a dump. The surfer eventually came down after letting us know he was doing us a huge favor. read more

Attempted to rent a car in the Denver area last week while I was there visiting family. No phone number listed had to search for info. Was told to meet whomever at some address near the airport. NEAR the airport not AT the airport. Got to a parking lot near some hotels. Nothing. Went in to try and get info from the front desk at one of the hotels. The nice lady there told me this kind of confusion happens with this company all the time. I decided to cancel. The 1 star is for the helpful woman who answered their customer service line. Refunded in full immediately with no arguments or pushback. read more

I love this concept. The idea behind this service / product offered Is great.. However, The customer experience I received through the app and chat was horrible - If I could rate it 0, I would . I'm laughing, but it's pretty darn sad. For good, or not so good - Each one I encountered, you get to have the same level customer experience you provided to me - on steroids x 1000 - It will be the thing needed most; at a time when needed most. Ok Now...On with my day! P.S. Turo is looking much better read more

John Edwards was awesome, nice respectful and he told me some fun facts that I didn't know. A breath of fresh air. We had great communication and he was early. The car was clean and ready for the road. read more

I've been using Kyte for a few years now, and they have always been great. I sold my vehicle after lockdown began, since it looked like I was going to be working from home for the long-term. They make renting a car a much easier process. Definitely better than a ZIpcar membership + rental fee read more

ABYSMAL FAILURE WITHOUT EXPLANATION Booked a car in LA a week in advance; did the facial recognition and licence photo against my better judgement only to wait from 9am to 9.40am only to be told in the chat help that my delivery guy was not responding to messages and could i get myself to their car yard. I will never trust them again and would never recommend anybody to use this company unless you like having planned events ruined that stress you out. I received a refund but I needed the car that day! read more

Smooth, easy, affordable! Will definitely use again and recommend. The app needs to KEEP YOU LOGGED IN!! It will help tremendously!

Impossible from LAX. Uberwouldn'tcome Now waiting another hour for my surfer guy to bring me the car. Hope I actually get a car. read more