I booked this place back in February 2024 for a one night stay on the 2nd September, I made a mistake in the booking and put August instead of September and the hotel refused to allow a date change and I paid the full amount up front. What a disgusting way to do business! To add insult to injury they sent me reminders prior to my incorrect check in.I am a great believer in carma and today I found some, we had lunch at the Crofters Kitchen where the chef who previously worked at that hotel has now set up business, a great loss for them but a win for all NC500 adventurers. I am now staying at the Eddrachilles and boy do they know about customer service. read more