This is the only music store I shop at, and I have been a music teacher for 5 years. Their customer…read moreservice goes above and beyond, they order your items if they are not in stock, and they are the coolest and kindest people you will ever meet! I cannot recommend them enough

Zach (at SE Division location) was extremely helpful!…read more I had a very specific need as far as size, versatility, etc. for a mic stand. Zach opened 4 different boxes, mixed and matched their parts, and played with some add-ons until it was just right! A lot of work for a small, low-profit sale, but very appreciated!

Sue is a great teacher and my son is progressing very quickly at violin. He's thirteen and can be…read moredifficult with his "I know better" mentality sometimes. Sue handles it well and really gets through to him and he's learning a lot.

Sue Lewis an incredibly talented and patient instructor. She has vast amounts of experience and…read moreknowledge, and is skilled in teaching in-person as well as online. After almost 20 years of not playing any musical instruments, Sue has helped me regain an appreciation of the joy and beauty of practice. I have been taking cello lessons from Sue for almost 3 years, and cannot recommend her more highly.

I started with Daniel just over a year ago, and he has helped me access parts of my voice I didn't…read moreknow existed. A few months ago, I literally felt a back room in my voice I had never accessed before. Without fail, either through lack of sleep, dehydration, the weather, yelling, or earlier bad habits, my voice has always found a way to be thrown off-balance. But those worries are now in the past. I've found a rehabilitation center, in the 45-minute weekly lesson, where my voice enters the hands of a vocal surgeon. I enter with a voice tensed up and short on range, and leave with an instrument I can be proud of. On top of all that, It doesn't hurt that Daniel's an all-around great guy, making lessons not only instructive, but enjoyable. 5 Stars. Highly Recommend.

I've been doing Skype lessons all summer with Daniel and have to say that my voice has made a huge…read moreimprovement. I sing with a lot more confidence and have genuinely enjoyed doing my daily exercises, which he sends me in an audio file after each lesson. He's a very good teacher: patient, efficient and has specific, substantive skills to offer. Rather than trying to teach me a specific style, he's helping me get my voice muscles trained up so that I'm more capable of singing in the style that I'm interested in. It's sort of like Physical Therapy for your voice. I've had a lot of music teachers over the years, and I really think Daniel has a strong gift for teaching!

Bunch of idiots! I tried to purchase a guitar and asked a few questions but all I got was 'I am…read moredone talking to you' and 'either you buy it or not'. This came from Matt who is representing the store online as well. Very bad experience, if that's the way they treat customer then they don't deserve any. STAY AWAY!!

HORRIBLE EXPERIENCE!!!! Checked their website & social media accounts before heading over which…read moresaid both their stores are open Every Day 11-5. Great I thought! Wasted gas driving all the way there only to see a small paper sign on the window saying they are closed Monday & Tuesday (see photos) How ridiculous in today's day & age not to take 2 seconds to have updated info on your website or social media accounts to help out your customers. Thanks for wasting my expensive gas and time. You've lost my buisness for good for not showing any respecting to your customers.

Purchased a grand piano from this store. Accurate pricing and great service. I was able to try out…read moreas many pianos as I wanted before selecting one to purchase. 100% would recommend! :) Love my Falcone to bits!

I have purchased two instruments from Portland Piano in the last 3 years…read more Before I purchased, I had no piano, and the owner Mitch would let me come in and play on the pianos for my own enjoyment, even though I couldn't afford one at the time. I purchased a Kawaii digital CA78 while I lived in an apartment (an amazing instrument). Two years later I traded it in to purchase a Mason and Hamlin grand. Portland piano credited me 100% of the value for the Kawaii, even though it was 2 years old. The sales man found me the right grand piano, after letting me play most of the pianos there. His input was immensely helpful. When it was delivered I was unsure of what, if any bench would come with it as we hadn't discussed and I didn't pay for one. I was overjoyed when it was delivered with professional fully adjustable cushioned bench. This week I reached out to Mitch to get tuner recommendations, and instead he is having a tuner contact me, and covering the cost. Even when there were some financing mixups, they were immediately corrected with help from Brenda in accounting. In the end, great company, great people. When it's time to upgrade to my 9 ft Fazioli grand I know where I'll be going. Thank you to Mitch, Park, Brenda, and Portland Piano for helping me find my instrument.

Fair and honest !!! Great customer service and mobile app works exceptionally well. Did jewelry…read morerepair at no charge . Family like atmosphere. I'd give 10 stars if I could !!

*edit* A1 offered a partial refund which I accepted. manager tried reaching out to the guy that…read moreput it on consignment who was of no help. They offered to buy it back but goggles went to a friend and I sold the axis kit. (stuff I already had) so overall do recommend. */edit* Bought DJI avata end of January. Was told was unbound. Tried connecting a different controller to it and found out it was bound to an email address. I asked the shop if they can contact the owner to get it unbound and they said legally no. Which I'm not asking for the info myself so strange answer. Was then told it was sold as a bound drone and for parts. Which was not the case (I have a screenshot of the listing just in case) So yeah. Maybe go elsewhere

This place is a quiet gem for repairs and rebuilds to electronic pianos and organs. Not many of…read morethese type of businesses around that do quality work on old stuff.