EastRent is the most INCOMPETENT company/organization/team I have ever had the misfortune of…read morecontacting to try to rent a property. I should have read the reviews before being exposed to their UNBELIEVABLE UNPROFESSIONALISM, their INCOMPETENCE, their ARROGANCE and their LACK OF BUSINESS ETHICS. I am a homeowner and a landlord myself and I teach a course on "Communication" at the university. I made an offer on a rental (as a part time city residence for myself) and THEY ASKED ME TO SEND COMPARABLE LISTINGS!! They did not receive my web application, I asked them what happened and Santam, the office guy, said I should send personal information and my Bio BEFORE they could send me a formal application. In the meantime, Maryam, who was working outside of the office and responsible for showings, kept texting me asking when I'd like to see the condo. I finally called and asked what kind of racket they were running and let them know that my realtor would contact the owners to advise them of their incompetence! Considering this tough market that is overrun by rental units flooding the marketplace, it is unconscionable to both operate and to treat a potential client in this manner. I advise you to read all reviews before dealing with EasyRent Real Estate Services!!!!! By the way, they asked me not to write a review....

why is zero not an option? your agents don't return multiple…read moreemails - no phone numbers listed your office says they'll contact you and nothing? so so unprofessional. would never want to rent with you

My partner and I are in the process of relocating to Vancouver from the US and were struggling to…read morefind real estate agents who would work with us remotely. Many of the agents I spoke with from other companies were only interested in quick sales. However, this was not the case with Baxter from VLR. Baxter took the time to understand our needs and assisted us in applying for a unit ahead of time so we could make a quick decision after coming up to Vancouver to take a look at the unit. Thanks to Baxter and his team, the process was seamless and efficient. We highly recommend Baxter and VLR.

Owners beware that this company…read more This, Vancouver Luxury Rentals, does not put much effort into renting your property. I was in-between stage where I was seeking to rent out my property, and also to rent a property. I responded to a rental ad by email, and there was no response. After several days, I called this company (Chelsea was at reception), no one picked up the phone. I left message. Again, this went on for days that I left emails and messages, and I didn't response for days. I called one day, and Chelsea picked up the phone. She asked me to fill out (as a renter) a number of things, such as my occupation to qualify to rent. Maybe this wasn't a bad thing. After I sent off the email, I got a response next day that I was qualified to rent the place. I asked to view at 4 pm or after the next day. Then again, no response, until I called again, leaving messages. Eventually, she replied to my email asking if mid-day of 11:30 am is okay. I'm working! Again, I asked for a time after 4 pm. Of course, she replies that they are either not working after 4 pm, or they have to arrange a time with the current renters. Again, time passes, no response. I finally call her and book a time that was during my work. It was 2:30 pm--I had to cancel my afternoon to see the house. As I was booking, I told her, they cannot cancel this, because I am canceling my afternoon for this. So, on the day of appointment, WHILE I was driving TO the appointment, she leaves me an email message that my appointment with Baxter (the guy who is supposed to show me the place) is canceled. His car was getting serviced, and it was taking longer, so he decides to cancel his showing. Interestingly, I called his cell number. It goes to voice mail. When I text him, to make sure that the appointment really was canceled, he texts me back in 5 seconds. He has the phone with him, but wouldn't pick up the phone. I told him this is not good, and he says unfortunately, his car is in service. He doesn't say "sorry" or "my apologies." He says it is unfortunate. If you are serious about renting your place, there are other ways. This was my experience. Take it or leave it.

I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Excellent rental management over many years of service. Carlo, Tasha and their colleagues at Sutton…read moreDel Mar Realty & PM are outstanding professionals.

Just a warning to anyone considering renting from Gammon International Property Management or…read moremoving into The Stainsbury Apartment Building in Vancouver. My experience with their building manager, Bill Carthcart, and landlord, Elena Lagovschi, was terrible. Harassment and Threatening Behavior (January 17, 2025): While disposing of recycling during a fire evacuation, I briefly left a flattened box outside my door. After returning inside to calm my scared dog, I was startled by loud, aggressive banging. Bill stood outside yelling, swearing, and shoved the box into my doorway where I was standing. He pointed his finger in my face, falsely accused me of prior warnings, and continued yelling as other tenants opened their doors to see what was happening. It was terrifying. I was left in tears and shaken from the incident. I filed a police report. The officer informed me that had any contact been made, Bill would have been arrested. Lack of Property Management Accountability: I submitted my intent to move on January 19, 2025 due to the incident and hostile living environment, but was told by Elena Lagovschi, I'd forfeit my $2,600 security and pet deposit due to "liquidated damages." I asked for a formal apology from Bill--ignored. Landlord, Elena, dismissed the incident, saying Bill is a "nice man" who treats her and her "petite Asian coworker" with respect--an inappropriate and irrelevant comment that felt invalidating. She also told me I'd be sued because of the box. When I emailed about the distress this caused me, Elena responded with a single word: "Noted." Know Your Rights: Under Section 28 of the RTA, tenants are entitled to quiet enjoyment, privacy, and security in their homes. I did not feel safe or respected under this management. I wouldn't wish this experience on anyone. If you're looking for housing, please look elsewhere. There are better-managed, more respectful places to live in this city.

General slumlords who refuse to work. Pathetic service with the added bonus of misogyny. Lease is…read morenot enforced and my life has been babysitting my decrepit landlord and neighbours while still paying rent to these idiots.

A confirmed viewing appointment was canceled by the agent without notice, with the explanation that…read moreanother invitee wanted to see the unit. Canceling an agreed appointment in this manner felt unprofessional and unfair.

From the owner: A personal approach to real estate Vancouver. As an independent Property Manager, I single-handedly…read morecarry out the entire leasing and management process. As a homeowner, landlord and long-time manager of my own property in Vancouver, I understand the value of having your investment professionally managed. I strive to provide attentive, outstanding and direct service to you. Real estate companies that manage the Vancouver area properties often have an overflow of home-owning clients. You and your real estate property are not their priority. In contrast, I have the power to control the number of clients I take in and I keep that number low because my real estate management clients stay with me wherever I go. I am easily reachable and your property management needs are at the top of my concerns.

For almost a year now, I've been seeking resolution to one particular issue in our building with…read moreabsolutely no progress. This something that literally keeps me up at night, or rather wakes me up in the middle of the night quite regularly. We've gone out of our way to report on the exact nature an impact of the issue, and follow up on a regular basis. Condex has not improved the situation one iota. If you're looking for sound property management, look elsewhere. Condex is the stuff of nightmares!

I'm new to strata living and am quite impressed with Condex Management. Our new manager does…read moreregular site visits, responds promptly to requests, and they seem to have the buildings best interest at heart. What I like most is the regular maintenance schedule they have us on- it's like an Easy Bake Oven- 'Set it & Forget it'. It gives us on Council a great road map to follow and peace of mind knowing it's getting done. Highly recommended!

We've had endless issues with URBAN PROPERTIES LTD. They've been impossible to contact after hours…read morewith little or no help onsite. Two of our units have been empty for 3 months or longer. Additionally, mold issues due to their negligence has put us on the verge of bankruptcy. Ingrid and co. have been nowhere to be found when most needed.

I would like to express my appreciation to Lucian Naita for doing an outstanding job with this…read moreterm's council. It is a pleasure to work with him and we have accomplished a great deal in a very short period of time. I appreciate the sharing of his invaluable knowledge and experience as a strata property manager. His depth of understanding of strata property management and his ability to present his knowledge in an interesting way is well received. In addition, I appreciate Lucian's cooperative spirt and we have established great mutual respect. It has been observed that he is very effective at managing his very heavy workload with our council's goals. It is clear that he has a firm understanding and appreciation of the role council plays, that a joint effort is necessary in accomplishing goals, and that cooperation is an essential skill that leads to overall success. I would like to extend my sincere thanks and encouragement to Lucian in continuing his important work. Lesa Kroes

I own a unit at 2125 York in Kitsilano, it's one of several strata lots I own, and therefore deal…read morewith multiple property management companies. Associa is by far the worst property management company I have dealt with in 15 years. I would not give them one star if I had an option. All you have to do is drive outside the building and see how poorly it's kept up.

This review is coming from an apartment renter so it's the actual owner who is BirdsNest's client…read more I've been in my apartment for close to nine (9) years and BirdsNest has been the property manager for approximately 5- 1/2 years out of that time. BirdsNest had big shoes to fill as the apartment's previous property manager, ACD Realty, was absolutely first rate. And yet, BirdsNest quickly established itself as a worthy successor in every way. I find BirdsNest to be attentive, sensitive and responsive to tenant needs. And the staff does it in such a manner that I know I've been heard and fully understood; both of which assures me that I'm valued as a tenant. BirdsNest has a stable of very capable service technicians across all disciplines of home repair/maintenance. Any service call I've required has been attended to by service people of the highest quality in terms of their professionalism. They are prompt, dependable, courteous and BirdsNest never fails to monitor the length of time it takes for any service technician to respond to an apartment work order. I have also had several personal dealings with Alvin, one of the owners, and Alvin has been an absolute pleasure to deal with. He even personally delivered a temporary fridge to the apartment once, several years ago. The apartment refrigerator broke and was "down" for several days while a part needed to be ordered. I didn't even ask for the fridge but it was delivered and the gesture was much appreciated. Given my lengthy experience with BirdsNest I simply cannot conceive of anyone having dealings with this company that would not result in a near or complete 5-star review. Thanks to the entire BirdsNest team for delivering first rate service to this particular tenant. But a special shoutout to the department that handles all the repairs and apartment inspections. All of them are exceptional and a real pleasure to deal with.

The team at Birds Nest combine expertise with incredible customer service. They manage multiple…read moreunits in the condo complex my mother lives in, ensuring that both tenants and owners are taken care of. Highly recommended.