I had two separate frustrating experiences at separate Bob and Steve locations today. The first…read morelocation (somerset) I made a purchase to get cash back, explained that to the cashier before swiping my card that I need a cash back, and he said he didn't know how to do it but I could try. I punched my PIN number and my receipt is printing, no option for cash back. The only thing the cashier said was " yeah somebody else asked me how to do that and I didn't know what to tell him either". I ended up having to pay the ATM fee, which I would have done in the first place and not wasted the $4 on a snack I didn't need. Second location, in New Richmond. I went to get gas using my mobile wallet and the pump says cashier. I head inside, wait in line for five minutes only to have the cashier say " oh sorry, our tap to pays don't really work at the pump." I left and went to Kwik trip. Maybe a sign dor I don't know who the heck Bob and Steve are, but they might want to consider training their cashiers and adding a sign to their pump instead of wasting people's time

Worst customer service! My gas tank overflowed, so I went inside to ask if they've had problems…read morewith the pump I was using thinking the sensor was bad. The man at the counter wouldn't even make eye contact, and started patronizing me about my car's anatomy and how you have to put the nozzle in just right. "It takes practice," he says!!! Excuse me, sir, but I've been filling my gas tank myself for the past 12 years, and I've NEVER had it overflow before! Otherwise I wouldn't have bothered you! If he's such a wiz at filling gas tanks, then maybe he should offer up his skills for all of us helpless females. In the mean time, there's plenty of other places I can take my business!