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Kwik Trip

4.6 (5 reviews)
Open • Open 24 hours

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Speedway - All I asked her because I don't shop at speedway I asked where do I put the rewards in at so I can get the sale for the energy drinks

Speedway

(11 reviews)

$$

Madison, Wisconsin…read more A 3 star Speedway. Should be a four. Late at night, this spot was busy. It gets lots of use. In a town this size, hot food should be sold late! Review: 3

I won't be back after going in to cash lottery tickets and then having the manager lecture me and…read moreinterrogate me rather than listen to me and his clerk about the issue that had happened. It started with notifying the clerk really calmly and kindly that their Sprite fountain was empty on flavor. I wasn't mad, I grabbed a bottle version, I thought I was being nice by letting them know. When the clerk told the manager, the manager starts giving me a really intense vibe like I attacked him. I had to repeatedly say I wasn't upset, I was just letting them know, it wasn't a big deal? Don't you want people to tell you so that you can label the fountain? Then the only time I've ever had a problem with scanning lottery tickets in my life. Upon first scan, the clerk told me I had $16 rather than the $70 I had scratched and drawn on Powerball. I was very calm and said it wasn't correct, he went and scanned again, came back with $0 on Powerball and brought back the printed tickets to show me. I told him to bring me the original tickets because I knew it was $50+ wrong. When the manager came over again unsolicited, he got involved and lectured me about how the machine works -- which I already knew, but then he wouldn't just look at the cards which clearly indicated I had won more than what was registering. The clerk was clearly trying to resolve the situation, but was scanning tickets at the same time as someone else and things got crossed -- no problem, except why am I being lectured and having a manager interrogate me and tell me I'm wrong repeatedly. He wouldn't listen to what had happened from either me or the clerk. At one point he told me he was training the clerk, like that's the reason he was being confrontational to me? I just wanted to show them how the receipts and tickets lined up, but the manager held my scratched cards and wouldn't show them to me, grilled me about how many cards and which ones were mine. When the clerk did his calculator, it was evident that I had over $70 to pay out. We both tried to explain what had happened because genuinely, whatever the first scans had done were not registered right, and the manager was pretty confrontational. When I laid them out on the counter with the correct scans, the manager was like "see it's right!" -- I had literally multiple different scans from the clerk and was trying to be helpful in illustrating what went on. I just wanted my money and to get out of there. Again, let me emphasize, *I literally never asked him to fix anything* so he was really intense for no reason. They were about to short me $50 and I wasn't throwing a fit or anything, I'm just trying to show them that something went wrong. After unnecessary stress and being scolded and interrogated, I wouldn't go back here. I'm sure gas station customers can be tough sometimes, I'm sure there's stress and people wanting to "see a manager," but I did not complain, I was not mad. He came on really strong and was projecting something onto me. The clerk was nice and genuinely tried to help me, but I don't want to risk losing $50 and having someone be so aggressive at me when I'm just trying to get my money.

Kwik Trip

Kwik Trip

(10 reviews)

$

South Campus

Three times I've been here and the clerk who is also the "manager" has spent like 10-15 mins…read morearguing with a customer. I get there's a lot of rude people but few of the times I realized it wasn't the guest it was the lady at the register. Short glasses brunette with sort of a lazy eyes. Seems nice at first but when I saw this certainly a little disabled heavy set woman complain that there was no syrup in the soda and she said if someone could come help her. The lady "manager" said she'd call someone, the disabled woman said she's been standing in line (and yes this cashier manager lady was super slow. Talking a lot and telling people things about kwik trip policy that nobody cares about. What we wanna do is pay and go. So she begins to explain the policy as to why she can't leave the register and get her ice cream the disabled lady is told she has to wait for the line to die down or another employee to come. Which took another whole 5 minutes. People are yelling at the poor woman cause she won't hurry up (the disabled lady) and even call her a B word all simply because of the lack of professionalism and customer services this employee gave. I was late to my class and wasn't able to take my exam and now have to make up for all that because of a silly attendant in Kwik Trip. I guess is happens but 3X by the same person. Super unprofessional definitely don't come here in the evening.

Kiwk Trip in Big Lake Mn.. 2 nd stop that morning to buy a cup of soup for someone sick…read more. Becker Kwik Trip just opened.. they had Mac and cheese out.. we're working on other soups ... no time to wait for it to be done.. I then go to Big Lake Kwik Trip... no soup out.. I asked if some would be coming soon.. told me all microwave were being used.. that was 10. Am.. went and got lawn mowed and trimmed.. now it's 1pm.. I called Kwik Trip big lake to see if soup was out... nope still no soup... Did then go and get her soup at Coborns... On my way home was stopping at Becker kwik trip to get the butter they have on sale... they now had 3 soups done... This for a brand new store with a ton of people coming in... awesome job Becker... I did call corporate and they were like really who cares... What happened to the kwik trip wanting all good reviews??? Customer satisfaction... all gone... Sorry for ranting... Thanks Kwik Trip Becker.. for doing a great job....

Kwik Trip - servicestations - Updated May 2026

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