Popped in as I had issue with some Tyres Mo & Sai were absolutely fantastic great advice super helpful cannot recommend them enough They are credit to the company read more

Visited kwikfit grangemouth today. A wonderful mechanic called Euan/Ewan, worjed tirelessly to help my issue (suspected damaged tyre or valve.) Was really dufficult to remove bolts and it turned out theyd been fircrd in damaging them and the brake drum. He explained everything he was doing and what he found damaged. Tyre not faulty after all nir valve. Tyre remained fully inflated. He worjed on this fir 2 hours + and there was no chsrge as classed as inspection. I will need and buy from kwitfit 4 new tyres before MOT. EWAN deserves to be recognised and praised by the company fir his professionalism, tenacity and respectful attitude towards myself. I am so so grateful to him. Now it's a case of replacing damaged parts! read more

I would like to say that I have visited Kwik Fit Holloway in London today and I was served by a really nice young man called Jan. As an older female driver with years of experiences of taking my car to the garage, I had never experienced such excellent and helpful customer service. I am very grateful and will definitely be back. Many thanks! read more

I was genuinely shocked at the chaotic approach of the manager, telling me I would have to wait ages because I was an enterprise customer, but more specifically the general state of chaos and disrepair and clutter in the office. Broken windows, boxes stacked up against the wall, dirty floor, broken chairs, I have photographs and I look forward to some sort of explanation or assurance that this facility will be improved read more

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Having spent the better part of the day in tears thanks to the fantastic customer service offered by Kwik Fit, I feel it's my duty to warn the rest of you about this awful garage. I booked an MOT test with Kwik Fit after being lured by their £30 online-booking offer and probably because their ad campaigns had seeped into my subconscious after years of seeing friendly men in blue on the TV, fixing cars, making people happy and even playing the piano! The reality is very different. Not only can Kwik Fit employees not play the piano, they are rude, unhelpful and trap you with conflicting information. Before I booked the test, I called Customer Services to ask what would happen if it failed the MOT - would I have to pay for a re-test? "No madam, not if you leave your car at the same depot to be fixed within 10 days. The re-test is free." What they didn't tell me is that they only fix certain problems...and lo and behold, my windscreen wiper motor is not one of them. If I'd known that, I would've gone to another garage (who, despite having a higher MOT cost, would've fixed my car and re-tested for free). So I called Customer Services again to explain my predicament, hoping they'd apologise for misleading me and thinking they'd try to remedy the situation as I am clearly a dissatisfied customer. And pigs will fly. Instead, 'S' in West Lothian unleashed a 20 minute tirade against me, effectively saying I was a liar and that no Kwik Fit employee would tell me they could fix any problem. She was so rude and unfriendly I was actually shaking on the phone to her, angry that I was being told off for something that wasn't my fault and even more enraged that I was going to have to shell out a shedload of cash for my car to be fixed elsewhere then re-tested. I was given no apology and when I asked to speak to a Manager she said no-one else was there. Me: "You're the only woman working the Kwik Fit Customer Service lines today?" S: "Yes. You can come to Scotland and check if you want." Sarcasm. A sure-fire way of keeping customers. Nice one. Luckily, when I went to collect my car, I noticed an independent garage next door. I went in and explained what had happened and they assured me that not only would they fix my wiper motor by the next day, they would personally take my car to Kwik Fit for it's free re-test (which I am entitled to if I bring it back within 2 days) and collect it afterwards, so I wouldn't have to go back there. This is a shortened version of the whole tearful rigmarole, and I have had one other bad experience with Kwik Fit to add into the equation. But what I am certain of is that I would rather run naked down Holloway Road in mid-December than ever set foot in a Kwik Fit garage again. 'STEER' WELL CLEAR! ____________ Update Jan 2011: Just wanted to add, the garage that saved the day is called Holocene (Tel: 020 7607 3600). It's literally right next to Kwik Fit and they are absolutely brilliant. Excellent customer service and really quick. I called them out of the blue yesterday as my battery had gone dead because of cold weather; they came out this morning and jump started my car for free! Amazing! (especially considering The AA wanted £90 to do it - yer 'avin a larf sonnie jim.) read more

Kwik-Fit GB - Kwik Fit, Camden Road Centre - Tires Near Me - London, XGL

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Been here twice now. First time for a service, second time for a MOT. My experience was OK. Did the job - no complaints. This place is crammed into a tiny plot on the corner of a traffic hell of Camden Road / Holloway road. The first time servicing was fine. They did the job fairly quickly (just add 30 mins or 1 hour to the stated completion time to ensure it will be ready) and the MOT was done in about an hour and a half. I see Gaby D didn't have a good experience here but maybe in my case my expectations were lowered based on the fact that previously I took my car to the car dealership in North London (won't mention the name and isn't on Yelp anyway) which was such an infuriating experience with 'customer service' reps wearing suits who were completely incompetent and a waste of time, that Kwik fit was like a breath of fresh air in comparison. read more

Service is the worst I've ever experienced. They are just lazy, not bothered, rude. I'm not racist especially because I'm asian myself but head office needs to put in a white British person as manager and these Asians will work properly. Sort it out people read more

Caught out needing a new tyre over 200miles from home. The garage Green Flag directed me to quoted a minimum of four days for them to get hold of the tyre as it is an unusual size. Decided to try Kwik Fit on Holloway Road, they phone through and got the correct tyre overnight , Fitted it straight away next day with no waiting, made sure all tyres were at correct pressure and in-car computer reset AND charged less than the previous garage had quoted! At every stage I was treated with curtesy and efficiency. I cannot praise the Holloway Road Kwik Fit team enough. Thank you read more

Was concerned based on previous review, but shouldn't have been. Everything was done on time and they checked the wheel alignment for good measure. Halim and the team were friendly and efficient. read more

A warning to a2 drivers, I had two new front tyres put on my car about 6 months ago, I always buy online with kwik fit and always have continentals fitted. So I left the car with them and went to the cafe, they fitted the tyres and I drove away, two weeks later I went back their with a nail in the rear tyre, I remember them looking shifty when I turned up and I just thought they may have fought something was up with the tyres or something. Anyway they jacked it up and said the nail is to close to the edge nothing they can do, then only because I was standing away back from the car I notice my sill panel was cracked and pushed up, I thought at first I had maybe ran something over! I drove it home witch is 5 minutes from kwik fit and had a proper look (was embarrassed to check it in front of them and had a small suspicion it may have been them! I no every mark on my car!) so I looked underneath and saw the underneath had been smashed in so look in drivers footwell in the storage space where I have put all the boxes for my DVD headunit where squashed!!! I also noticed underneath an obvious imprint of a Jack head imbedded in the undersell! Annoyed I drove back no more than ten minutes after I had left and said you have damaged my car! Straight away the two guys denied it but blamed each other for jacking that side up, I asked for the manager and they told me to come back tomorrow, I went back the next day and one guy I spoke to said the manager is not in but the damage was written down in the book and had it ready and showed me, I said no way you've writ that before I come, he said oh maybe I didn't write it they then began blaming each other again! Annoyed I the grabbed the head of the Jack (knowing my car had been no where els to get this damage) I put the Jack head unto the damage, and it was a perfect fit!! Lost forwards they said come back tomorrow! The next day he was in he said he has been told about it their stories are all over the place and then put my car on the ramp tried the Jack up and basically agreed with me, he said I'll speak to the area manager and we will get it sorted. A thee days later I went their as I had not heard anything he said the area manager said if our boys are saying they didn't do it were not paying for it! Bearing in mind he had not seen me or the damage and said jacks are universal!!! I then get on to customer services who were very polite but useless as the said only the area manager can deal with it and they will get him to call me. After me calling customer services several times he eventually called me and said he'll investigate. A week went by and I had to phone customer services again and after once again several times he phoned me and said jacks are universal the lads have followed procedures were not paying! During the week that went by I went to kwik fit and asked what's going on and had an argument with one of the guys who changed my tires, he mad up a story that the car wash that is on the four court of kwik fit borrowed their Jack and jacked the car up it really annoyed me as I do use that car wash but it's a drive through hand car wash and their is no reason for them and they never have jacked my car up! He would not come with me to the manager of the car wash to confirm his stupid story!! This has really stressed me out I think about it every day I treat my car like a baby I park a mile away from tesco so I don't get car park dings I rally keep my car looked after I'm so annoyed at how kwik fit have treated me and apparently theirs not much els I can do! I will try and putt the damage photos on here soon! Anyway this is a warning tho you shouldn't have to tell a professional where to jack a car from but make sure it doesn't get jacked up on the storage compartment on the front!! Thanks for reading sorry for the long post Kwik fit are a joke! No procedures were followed not having a manager on site is I think allegal and it seems their policy is if they say they didn't do it theirs nothing you can do! read more

Just had coolant change. Service polite and efficient. Mechanic took the time to explain to me about need to change coolant at intervals as decays. Good for two years. £39 seemed reasonable price. read more

I took my car in for an MOT last week and thought the guys in the garage were a hoot. It was a friendly atmosphere and a nice warm waiting room. They took the stated time to complete the work. In fact, I was so happy with the service that I am returning today to get a couple of new tyres. read more