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    KW Infinity Property Group

    5.0 (1 review)
    Open 7:00 am - 10:00 pm

    Services - KW Infinity Property Group

    Buyer's agent

    Listing agent

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    12 years ago

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    Equity Union Real Estate - Equity Union Encino Office

    Equity Union Real Estate

    (39 reviews)

    Encino

    My experience with Inbal Ben was extremely concerning…read more I contacted her about a specific rental unit that was being advertised. She initially provided details and mentioned there would be a showing. Within just a few hours, she suddenly informed me that the unit had already received a deposit. Immediately after that, she began pushing alternative properties -- every single one priced at least $1,000 higher than the original listing I had inquired about. The timing and sequence of events raise serious red flags. Presenting an attractively priced unit, confirming interest, and then quickly claiming it is no longer available -- only to redirect potential renters to significantly more expensive options -- strongly resembles a bait-and-switch tactic. Whether this is a pattern or not, the experience felt misleading and highly unprofessional. Renters are making major financial decisions, and this type of conduct erodes trust. If you are considering working with Inbal Ben, I strongly recommend extreme caution. Verify availability in writing and do not assume that advertised listings are genuinely obtainable. Transparency and integrity matter -- and in this case, both were seriously lacking.

    We submitted a complete rental application through RentSpree for a Calabasas property represented…read moreby Maria Ballon of Equity Union. We paid two application screening fees and provided full financial documentation. After submission, communication ceased entirely and no status update was provided. Multiple follow-ups went unanswered. Extremely disappointing and unprofessional handling of applicants. Have now filed a formal complaint against her and this company with the DRE.

    Rodeo Realty - Bernie Kozak

    Rodeo Realty

    (18 reviews)

    Encino

    We inquired about this rental property in early December and viewed it in early January while it…read morewas still under active construction. The listing broker of record was Adi of Rodeo Realty. Our communications, however, were handled by associate agents Jed and Ivvon. Over several weeks, we were repeatedly told by Jed that the home was "almost done," that flooring would arrive February 19th, and that completion would occur "that week." Based on those representations, we continued waiting for clarity regarding our application. During this same period: * The property remained under construction. * We were told at one point that another applicant had taken the home. * We later learned from the owners that this was not accurate. * The property was relisted while we were still awaiting a decision. * We were not provided confirmation that our application had been presented or screened. * Follow-up inquiries went unanswered. We submitted full financial documentation and paid application fees in good faith, expecting transparency and professional communication. We ultimately chose another property due to inconsistent information and lack of clarity. We hope future applicants receive clearer communication regarding construction timelines and application status.

    We had a very difficult and unprofessional experience with a Rodeo agent this past week. First the…read moreagent and seller/rentor faught uncomfortably infront of me. Next after abnormal negotiations and a verbal agreement to our deal my agent was ghosted for two days only to receive a different increased deal back. In addition to this brokers beware you will be fighting for your comission

    The Kohl Team - Courtney Kohl Paulson & Sue Kohl

    The Kohl Team

    (12 reviews)

    Brentwood

    Sue was the right choice. As a young couple looking to buy our first home, much less in the…read moreextremely competitive Pacific Palisades market, we really didn't know where to start. From our first consultation, Sue really listened to what we were looking for, respected our price range, and provided seasoned advice that lead us to make our own educated decisions and not get too caught up in the emotion of home buying. I really didn't know what to expect going into the process but she made it feel easy. A few highlights: RESPONSIVE - She replies almost immediately to every text and email. When it came to closing, she was on top of all parties involved. PROFESSIONAL - There is no BS and no time wasted with Sue. RESPECTED - When we would share who we were working with at open houses, all the listing agents knew Sue and based on their reactions, respected her as well. Her strong network helped us on multiple accounts. PERSISTENT - Sue fought for us. We would have never ended up getting the dream home we did without her persistence.

    Clear communication, local market knowledge, attention to detail, a sense of urgency, follow…read morethrough, fairness, honesty, and a straight forward demeanor are the hallmarks of a highly competent and effective real estate professional. Sue Kohl embodies all of these traits. She treated our transaction as if it were her own and us as a valued neighbor and client. We feel so fortunate Sue represented us in the leasing of our home.

    Earnest Homes

    Earnest Homes

    (159 reviews)

    Sherman Oaks

    I have been using Earnest Homes as my property manager since March, and have so far been happy…read morethem. Refiloe came and appraised our rental, helping us set a good rental price, and ended up getting us a tenant in less than 2 weeks from listing! Additionally, I have found Keren to be helpful and responsive, promptly addressing my questions and concerns. I've only been with Earnest for 2 months, but so far no complaints on my end.

    Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.

    KW Infinity Property Group - realestatesvcs - Updated May 2026

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