For 2 weeks I've gone to tan and there has been 1 bulb out and another one that flickers. Each time I've gone I have made a point to tell someone that it is out. I always get the same response "oh I didn't know it was out".
Today I asked again is the bulb out in bed one, and received the same response. But I told the young lady no I've said something for 2 weeks. She went back to the owner who was doing hair and couldn't see me. She proceeded to say "oh I didn't know it was out but I don't have time to change it so it will have to wait till next month !" I asked to speak with her.
She yells, first of all, not very professional at all.
She then changes her story to "yes you have told us the bulb is out but I don't have time to change them! If I change one bulb then you'll have a streak !" I asked well wouldn't you also have a streak if you tan in a bed for two weeks with the same bulb blown out? Same logic That angered her and she said No one has complained yet!
I then said well it's just frustrating that I paid $35 dollars for tanning beds that don't work. She got even more angered and said well I'll give you your money back and you can go pay 75$ down the street!
I said well they would have working bulbs soooo.. by this point she flat out walked away from me and I could hear them talking badly about me the whole time i was tanning
This was all coming from the owner ! Extremely unprofessional! I can say when my month of tanning is up I will not be returning. "You get what you pay for" is definitely a true statement ! read more