Dr. Nguyen is very kind compassionate and has a good bedside manner. In my first appointment with…read moreher she took her time with me to fully understand my issues and concerns, and I did not feel rushed at all! I'm believe that I am in the right hands in determining the cause and of my GI issues.

I cannot recommend Dr. Nguyen enough! She is hands down the best GI doctor I've ever seen. After…read moreyears of being dismissed by other doctors, she took my symptoms seriously and finally diagnosed my SIBO. When my insurance wouldn't cover my medication--which would have cost thousands of dollars--she went above and beyond to help me get it for free. She's always been patient and thorough, never rushing through appointments, and takes the time to answer all my questions. Recently, she also saw my mom for a colonoscopy and provided the same level of care. She was incredibly thorough, answered all of our (very anxious) questions, and made sure my mom felt completely comfortable throughout the process. Without us even asking, she ensured that all the staff present were female, knowing that we are Muslim and prefer female providers. That level of thoughtfulness and respect meant so much to us. If you're looking for a GI doctor who genuinely cares about her patients, takes the time to listen, and goes out of her way to help, Dr. Nguyen is the one. She's an absolute gem!

I recently had my gallbladder removed, and I had an amazing experience with Dr. Zare and his team…read more They were professional, supportive, and genuinely compassionate throughout the entire process. The doctor is knowledgeable, kind, and carries himself with a poise that immediately puts you at ease. He listens, explains things clearly, and is very easy to talk to. From start to finish, I felt cared for and comfortable. I'm truly grateful for the exceptional treatment I received and highly recommend this surgeon and his team.

I went in for an umbilical hernia. I think I had to wait about 4 weeks for the consultation. The…read moredoctor recommended I have the hernia repaired and explained the procedure quite well. Megan, his scheduling assistant, was able to schedule a surgery just nine days from then. The surgery was done on October 2nd at an outpatient surgery center in Fremont. I took an Uber there by myself, and they called my wife to come pick me up; my wife didn't have to wait there. When I woke up after the surgery, my bellybutton was an innie again. There was some pain for about a week, and I took about 7 days off of work. No problems since then.

I had been putting off getting a colonoscopy for about 5 years because I really didn't like the…read moreidea and couldn't find a doctor I felt comfortable with. I actually chose a couple of doctors before but ended up canceling both times. Finally, after more searching, I found Dr. Kristina Hobson in Los Gatos. To be honest, when I first walked into her office, I was already looking for an excuse to cancel again. But once I spoke with her, I was really impressed with her knowledge and the way she explained everything, so I decided to keep my appointment. Today was my procedure at Silicon Valley Surgery Center, and I had such a great experience. The facility was clean, calm, and very nice. Every single person I interacted with was wonderful. From the front desk to Barbara, who helped review my paperwork everyone was kind and welcoming. My first nurse, Kay, was incredibly nice, knowledgeable, and professional. When she went on break, Nicole took over she was also amazing. I'm not a fan of needles at all, but she did my IV so gently and with so much care. Then Kat, the third nurse, took me to the procedure room she was kind, calm, and very professional. Dr. Michael Block, the anesthesiologist, was excellent. He actually texted me the night before to ask if I wanted to review everything ahead of time or on the day of the procedure, which I really appreciated. We exchanged a few messages, and then he spoke with me again before the procedure and explained everything clearly. He was confident, knowledgeable, and very reassuring. In the procedure room, I fell asleep within seconds and woke up quickly afterward feeling great. Within about 30 minutes, I felt completely fine. I was even able to take calls and respond to emails. And now, about Dr. Hobson ,she is truly a 10 out of 10. Honestly, the entire experience was 10 out of 10. From the office to the surgery center, every single nurse and staff member was exceptional. I'm a very detail-oriented and perfectionist person because of my job, so I don't say this lightly. Something I was so scared of and postponed for 5 years turned into such a smooth and positive experience. Thank you to everyone

$600 for a new patient visit and exam. Her advice also worsened the problem. I had a follow up…read moreappointment which I called in to cancelled yet they still charged a $50 no show fee. The front staff sits there and chit chat while the phone rings. Almost impossible to reach the billing department to reverse the no show fee; goes to voice mail.

Unbelievable experience with reservation dept. Called office…read moreto make appointment for colonoscopy and was told they need referral from Dr. my Dr. office Faxed referral and was told it would take 48 hours to process the referral. Called after 48hrs and was told need 48hrs again. Called again after 48hrs and was told it would take 5 business days, again they said haven't received it...

Dr. Kim and all her staff work seamlessly to provide excellent service. Dr. Kim delivers succinct…read morebut thorough information, thereby soothing anxiety. Pre and post procedure care is excellent.

I saw Dr. Kutty to request for a colonoscopy since I'm at the age where I should probably get it…read morechecked due to a family history of colon cancer. I appreciated that Dr. Kutty was a very clear communicator - I fully understood what the procedure involved, the risk factors, and the incident rate in which something may go wrong and I liked that she was honest about her success rate (which was extremely high) but also about very small times where patients had issues after the procedure and what the game plan would look like in those situations. I left the consultation visit with clear instructions on how to prepare for the colonoscopy; there's not much to say, it went well, no issues at all. I also got pictures of my really clean colon too! Given the other reviews mentioned about this place, I was very fortunate to have someone with great bedside manners and honesty like Dr. Kutty to handle my procedure.

Please avoid this place if possible. They are unprofessional and do not care about the damage they…read morecause to patients' lives. Lots of false information, made me get a bunch of tests that had adverse effects on my health, and then cancelled on the appt after 3 months of me waiting. I have been having health issues for almost all of this year. My PCP referred me to a GI (this place). I called got make an appointment in Aug and was told the soonest they can see me is Dec. When I asked about other locations even if they are farther, she booked me for an appt in Oct. I had travel plans and I had to rearrange them for this. My health is already not good, but I had to get 10 blood tests + another set of tests in the same, and a CT scan before my appt. This led to me becoming very sick, experiencing additional health issues, and my hair started falling out from losing that much blood. They also made me do a ton of paperwork. When it came time for the appt - they CANCELED OVER TEXT! It was so stressful for me, I had to lay down and my pain increased 10x. I called and had to wait 1 hour before I could speak to someone. She said they canceled my appt because they didn't take my insurance. This lady was extremely rude and essentially said that if my condition is life-threatening, then I will just die. It was incredulous. However, this does not make sense! The referral department told me that they send out a referral requests, then individual practices can choose to reply that they will take the patient. This place had all the info about my health records AND my insurance when they accepted my referral. They lady lied. If I had taken the Dec appt, I would not have known until then! I now don't know how long it will take me to get a new referral processed and then making an appointment with a new place. I truly may die before I see a specialist!

I've been seeing Dr. Li for about ten years now, and he by far the best gastroenterologist I have…read moreever seen. Very kind and gentle, and of course knowledgeable. Thank You! Dr. Li for helping me.

The best most caring doctor out there! Thank you! Highly recommend if you are looking for a…read morethoughtful and skilled GI.

If I could give a zero point I would. The office staff did not inform me that they do not take…read morepatients without insurance who pay for themselves. The office made me wait almost 6 weeks for an emergency (not bad enough for emergency room) type visit, then canceled without a reason. When I called them to ask why they said because we don't take patients without insurance. Then Why didn't you tell me this before. So I can see a Dr who can help me. Their answer today was good luck, by Lisa the very stoned sounding, "I don't care about you" attitude said we wish you well, goodbye. If it's your policy not to take self paid patients then You should have told me and not made me wait 6 weeks. This is not the way to treat people. Not once during two conversations & ten texts, I was ever told they don't take self pay patients

Very professional Doctor, as was the anesthesiologist, and all the supporting staff. I had a…read morecolonoscopy with discovery and removal of two tumors, that both turned out to be benign. That experience, and the price, literally restored my faith in our medical systems. An unusual value in the Bay Area.

I wanted to leave here a stellar review for Dr. Mary Morcos, but after reading other reviews came…read moreto the conclusion that I couldn't add anything to what others have said. She is wonderful and I am lucky to be her patient! I wish I could give her many more stars than 5...

I called pamf to make an appointment for an acute issue but they said Dr. Morcos couldn't see me…read morebecause I hadn't had the initial new patient consult yet. Ok so I hung up and they called me back right away and said the doctor heard about my symptoms and would make time for me the day after tomorrow! Wow. I was more than impressed. Dr. Morcos is VERY thorough, she explains things logically and asks good questions. She listens well and always asks if there's anything more you need from her. It seems like she really cares about her patients. I have seen her go over and above to get to the bottom of something. I'd recommend her but I'm not sure she's taking new patients.

Good experience Great care and staff as well. Nice facility…read moretoo. I've gone to Dr Spencer several times and it's always good

Had both endoscopy and colonoscopy on two occasions, Dr. Spencer was excellent. Explaned…read moreprocedures, felt very comfortable with him.

Short wait time--procedure began about 5 minutes after appointment time. Very professional staff,…read moreespecially the nurse. Endoscopies are never pleasant, but this one was not terrible! Great place, but hopefully won't be back...