Best ENT that I have ever taken my kids too!!! He took out my oldest son's tonsils when I had…read moreanother ENT refuse to do it just because my son didn't need another set of ear tubes. My son's tonsils where a size 2-3+ when Dr. Masin first seen him and after one look in his mouth he said they have to come out. He has seen all four of my kids and performed surgery on 3 of the4. He will be operating on my final of the 4 this month.

I genuinely like Dr. Vogelsang as a person. He has a terrific bedside manner but he can be a…read morelittle rough with his ear, nose, and throat instruments. Yowch. I went in for a checkup appointment today. My appointment was at 2:50pm. I arrived and signed in at 2:45pm. I was called back into a room at 3:05pm. I waited...and waited...and overheard Dr. Vogelsang meet with a pharm rep and I watched other patients be brought into various rooms and be seen before me. What the hell? At 3:25pm I asked once of the assistants when I might be seen. She said, "We have the latest copy of Entertainment Weekly in that room if you wish to look at it." Excuse me? What a ding dong. At 3:40pm I decided my patience had worn thin and I got up and walked out. Yep, caspered! Left a vapor trail! I haven't encountered a wait time like that in a doctor's office in a very long time. It wasn't like Dr. Vogelsang had to step out and rush to the hospital to deliver a baby. Either the assistants screwed up and flipped the wrong colored flag outside my room or Doctor Vogelsang deliberately skipped my room. He must have walked past my room at least 4 times (the door was open). Either way, I was pissed. Doctors and assistants should remember a patient's time is just as important as their time. I'll find another Ear, Nose, and Throat doctor and doctor's staff who respects my time.

Hearing aid checkup they do for free when using their hearing ads! Great service with friendly and…read morehelpful audiologists! Julie Zickefoose is my usual audiologist and always informative and friendly! Really work hard to keep hearing good and issues solved! She makes transition to hearing aid smooth and without hassles! Parking is their free lot and elevator to second floor a breeze! Stairs are right next to elevator for a few steps up! Been to and used aids in the pass, but this is the best service and best transition yet! Love doing business with them!

From the owner: We are committed to improving our patient's quality of life through better hearing by offering…read morecontemporary treatment options with individualized care.

Great doctors and PA's that care and listen, Nurses were very kind and thorough. Overall a great…read moreENT practice

Horrible experience! Dr.Smith wasn't even in the room 10 mins. I was still asking questions about a…read morepossible thyroid surgery and he was walking towards the door. He didn't order any pre surgery bloodwork or updated ultrasound so he was planning on doing surgery based on my last ultrasound that was over a year old. When I spoke to the scheduler she asked what day I wanted to come back to get the drain removed from my neck. Dr. Smith mentioned nothing about a drain. I was completely lost. When I spoke to the clinic director she didn't want to hear me out and defended Dr.Smith not explaining the procedure with since the scheduler did it was ok. WORST DOCTORS OFFICE IVE EVER BEEN TO. Please don't waste ur money on this unsafe doctors office for yourself or your loved ones

Dr. Potesta is a great doctor, very nice, compassionate and professionally very competent, he…read morehelped me several times and I was always more than satisfied, too bad that since when he moved from Glenwood Ave to Southwoos on Market St. his staff become beyond than bad, they answer the phone as you own them something and as they are making you a favor talking to you, leaving alone giving you an appointment. As I said ..too bad, Doctor Potesta is great but his staff must learn that we the patients are paying their salary and if they don't like their job there are a lot of other openings... Walmart is always looking for employees and so is the carwash in South Ave. This is my last time calling there, I'm already looking for another doctor, goodbye

Such a wonderful doctor I drove a hr away just so he can take care of my daughter I would recommend…read morehim to anyone such great beside manners..

Great Dr. and staff, wonderful audiologists and hearing aid services and great medical care every…read moretime!

I had a first time appointment here yesterday. After checking in, I didn't have to wait long at…read moreall, despite almost a full lobby. So that's the good news. But my overall visit was so disappointing. I do not have insurance, so I had to save up to be able to see a ENT specialist. Once the DR came in, I felt extremely rushed. I needed to explain what has been going on for quite some time with my ears/jaw and throat. I had concerns and questions, but felt unable to have a conversation with him. I politely asked if I could quickly explain to him what brought me in there. He said yes, but then started using a loud device (like a vacuum maybe?) in my ear. All he heard from that was that I had an ear infection. I don't anymore, and that's not why I came to him. With the most recent issue, I've been twice to urgent care and once to the ER. I was so looking forward to this appointment and finally getting answers on how to move forward. Once he realized I don't have an ear infection, that was that. Nobody was rude, however i was rushed out of there and felt dismissed. The whole appointment lasted maybe 5 minutes. This was a total waste of money. Also the owner response to reviews saying they will sue you (and Google lol) if you post a review. So now I'm going to post everywhere I can.