This is the worst dental practice. I spent 25+years working in dentistry first as an assistant…read moreand finished working as a manager. They don't care about their patients! I have many medical issues and after the extractions no one called to check on me. I also question Dr Freuen's surgical prowess. My mouth felt like soft ragged tissue. I have had teeth extracted and seen many teeth extracted and have never witnessed tissue looking like this. If you have to go to the practice see a different doctor

This is the South Hill Office - I came in with my 19 yo daughter who was referred to have her…read morewisdom teeth pulled. Since she is 19 she is considered an adult. The finance lady (Kara) had called her and told her the bill would be $1700. My daughter told the lady that she cannot afford that bill. The finance lady said oh don't worry about it. Insurance will cover most of that and the bill will be way less. I like to give you a high number just in case. She never called my daughter back. On the day of her appointment they brought her back and started her visit. Halfway through the visit and right before she was set to get an IV the financial lady (Kara) came in and told us the bill would be $1529. I was in shock and I asked why. She said we had used 62% of our alloted annual maximum and that we had to pay the difference in full. Mind you it is mid November and that my annual maximum would reset 1/1/2023. When I asked how much would it be in January she said oh I don't have those numbers. She then told my daughter "We discussed this." My daughter was so scared she didn't know what to say. Kara said we can do payments but who cares. It doesn't change the cost. This procedure could have been done in January for $1000 less than the current visit. I left furious and Kara basically said well your daughter is 19 and I do not have to inform you. But I will take your credit card. So after my daughter had her procedure she explained to me what Kara had told her. She NEVER called her back with an updated estimate and they WAITED until she was in the chair and about to get an IV to spring that bill on her. Mind you she is 19. If I was not there how in the world would she have paid that? And what would they do at that point? Put her on a payment plan? Make her open a credit card? This is SO SHADY. You deceive her with an amount. Tell her don't worry it will be way less, get her in the chair halfway through the exam and then spring that 1529 bill on her. That is completely unfair. You could have put her into a debt that she could not pay as a 19 yo. You basically deceived her. And then when I came out furious Kara basically blamed my daughter. This was her fault. She never gave a real estimate, told her it would be way less when she said she can't afford that and then said nothing until she was about to have a needle put in her vein. I plan to file complaints with my insurance company, BBB, notify my dentist and dispute my card. I have never been put in a position like that before. If it was me I would have completely walked out. But because it was my daughter what am I going to tell her? Get up we are leaving? And what would you have done to to her had I not been there. Please do not use this place. This was so awful what they did. I felt bullied into a bill that was unnecessary and cost me $1000 right around Christmas. I don't like being bullied.

Today I had an oral surgery done at this location. The nurses were extremely calm & professional,…read moreensuring I would calm down & lower my blood pressure! They were so skilled in giving the numbing shots that I was able to breathe & relax. The office personnel also went through a lot to make sure my insurance paid the larger portion. I really recommend this business!

Save yourself heartache and money by going to this establishment. Their bedside manners are awful…read moreand have expanded to bring in more money to their pockets. Horrible customer service jus want to get as many paitents in with no care for human compassion. Not recommended

I'm so glad I moved to Seattle, but I wish I could have brought Dr. Charbonneau with me!…read more They are the definition of gentle dentistry! KCP air abrasion, laser detection, mechanical injection You can even watch cartoons on the ceiling while they work! They worked with my budget for a payment plan too! A++++++++++++

I had to get a tooth pulled for a medical clearance before I could get a knee replacement. The…read moredentist told me that I had an infection in a back molar that had already had a root canal. And I had to get a new partial and get rid of the infection first to get the clearance. The young lady that assisted the Doctor was fantastic. A great sense of humor that put me at ease right away. When the Doctor was giving me the numbing medication the assistant ((Shianne) rubbed my arm to distract me from the pain. It was the first time I didn't tense up while getting the numbing medication. You know with the needle that looks 1'ft long! Shianne was funny and very professional. Like I said " She put me at ease right away". The doctor Dr. Ahmad was quick and professional. I like going to this dentist office . They don't make me feel like they are trying to sell me a used car.

I had an excellent experience at Aspen Dental on Spague Ave. I have dental anxiety but the staff…read morewas friendly & welcoming which put me at ease. Dr. Poonam was the BEST! I felt that she gave me her full attention. She presented me with all my options and explained the pros & cons of each so that I was able to make an informed decision on how to proceed in my situation. I highly recommend Aspen Dental.

This company is falsely advertising this $49 service- we go there and were told by their service…read moreagent that the total cost to fix one tooth on his denture was $215 ! After causing a scene the price is dropped to $125 - this company is doing a bait and switch / false advertising- my lawyer even said it's a scam! Who knows what else they are lying about- how many times have people been lied to about the charges even though they've advertised the service for a discounted price and get charged full price for this? Don't go here - it's a scam

Made an appointment for a check up and cleaning. Instead of giving me my cleaning they presented me…read morewith an 1800.00 bill before I would get it. This was supposedly my share after my blue cross dental insurance paid their part!!! The thing is I have been going to another dentist every 6 months for years and he never said anything about what they wanted to charge me for! I had to leave my old dentist because he no longer took my insurance. You all need to do your research and get a second opinion before believing what aspen dental tells you.

Our son had four wisdom teeth removed in April 2025. Dr. Collins was highly skilled and…read moreprofessional and we loved his friendly nature and how he treated our 19 yr old son. The office staff were also very friendly and helpful too! Highly recommended.

I had my wisdom teeth removed, the operation went very well and everyone was extremely nice.read more

Worst fitting dentures ever, had 2 apps and when I went in they did not have me scheduled in spite…read moreof the fact I had a card with the date and time on it...never called me back to reschedule and at that point because if the I'll fitting dentures...I gave up on them...I'll go elsewhere after the 1st of the year..just too bad for me that I still owe on the 2,000 they charged me...SSI doesn't cover the entire cost...I Do Not recommend them at all! Highly disappointed!

My recent visit went well. Kelly did a good job cleaning my teeth and Dr. Johnson was warm and…read morefriendly. Pleasant experience and Staff was on time.

I left this office with two new beautiful carved crowns. Needless to say I am very happy! Dr…read more Regalado does beautiful work! I don't claim to be an expert on dentistry but in years past I worked in dental offices so I have a fairly good idea of who does excellent work and who doesn't! Dr. Regalado's dentistry is some of nicest I have seen here in Spokane! All an all he is generally a very nice man very kind and patient. I can't end this comment without mentioning what nice people the staff is !!

I am a former U.S. Navy dental technician; that said, I recently had visited Dr. Regelado's office…read morefor repair of a chipped tooth (2/3 of the tooth had chipped away). He used state of the art equipment to create a porcelain crown, which really impressed me. No waiting for two weeks to have it sent to a dental lab, it was all done in his office using a computer and a machine which carved the crown. I heartily recommend him for anyone who needs good dental work at a reasonable price.

One hour and done. He is so good, I returned years later for another root canal. His nurse Laura…read morewas awesome too. No pain!

No one wants to have a root canal but if you have to have one, this is the place to go. I cannot…read moresay enough good things about Dr. Sweatman and his staff. From the time I walked in the door and out, it was an amazing and stress free experience. He and his assistant worked efficiently together in a calm manor while he explained everything he was doing. In my many years of going to a Dentist or Endodontist, they are the absolute best.

It's a great place to go ...ive always hated dentist till I found dr prosser...staff is great…read more Highly. Recommend

Great experience and great staff. I always appreciate the great service from the staff and team.read more