I prefer to support small business and this time, it backfired. I spent $750 on 3 custom framed 12…read morex 18 prints. It took 2 months which I was told in advance, which is fine. I went in today to tell her that I'm not happy with the overall product and feel the matting is way too big for the print and asked if anything could be done. After a deer in the headlights look, she did not offer any solutions to make me happy after the money I spent. In fact her first comment was "well I cant take apart the framing to make it smaller." Her demeanor was not warm from the beginning and certainly wasn't warm when I mentioned I wasn't 100% happy. I cant express how much customer service means in our town, there are plenty of other places to support and even the smallest gesture matters. Do not recommend.

This business went above and beyond for me. I will always be so grateful. I had no idea if they…read morecould help me print out a piece of art. Myrna walked me through the process. The young man Loren on the phone explained what they could do and how much it would cost. It turned out more beautiful than I hoped for, and it was such a surprise because it was only a day or two after I asked for it It is so beautiful and so well done

Consideration and sympathy for my wife, who just passed, was well above and beyond being helpful…read moreand courteous. Tavia was just brilliant. Picture framing and ideas using small jpgs from my Apple Phone camera came out beautifully, even when expanded to fit a 23x28 frame. All 9 pictures in frames were perfect! This made a great Celebration of Life for my wife! And, I need to add, this was done literally in 2 days! Thanks again to Bend Picture Framing. I will recommend your service and friendly staff to all!

I met with Melina to get a picture framed. She walked me through the process, gave me suggestions…read moreand was incredibly helpful/friendly! The framing was completed in a timely manner and the finished product looks AMAZING! I highly recommend seeing Melina/Bend picture framing for all your custom needs.

Eastlake did a great job on our project to matte and frame several posters. They had great…read moresuggestions on design and the end result is beautiful!

I took four original watercolors that are over 50 years old to Eastlake Framing for "restoration'…read morebecause the mats were stained and the frames coming loose. They did a fantastic job of helping me pick out new acid free matting and UV glass. I would trust them with any original artwork or photographs. They are not cheap, but you get what you pay for!

Review for Michaels - 63485 N Hwy 97, Bend, OR 97701…read more Today, I witnessed a very disturbing situation while shopping at this Michaels location. A customer service representative--who claimed to be a manager--was loudly yelling at a customer at the checkout counter. The customer remained calm and polite, yet the manager continued berating her, calling her "horrible" and "disrespectful" in front of everyone. Regardless of the situation, no customer deserves to be screamed at in public. This created an uncomfortable scene for everyone in the store and reflected extremely poorly on the professionalism of the staff. I believe the name on the manager's tag was Sara. I fully understand that not all customer interactions are easy, but customer service requires patience and professionalism--especially from management. This experience left such a negative impression that we chose to leave and will likely be shopping at Joann's from now on, which offers many of the same products. I believe in the philosophy that "the customer is always right"--even if they're not. If someone isn't able to handle customer service responsibilities without resorting to yelling, they shouldn't be in that role. I cannot recommend this Michaels location based on today's experience.

Tami was very courteous, helpful, and expedient with my framing needs. The end result looks…read moreawesome.

Absolutely blown away by Sandy's creative design. She took this artist signed limited edition…read moreWidespread Panic Beacon Theatre NYC print & did this with it!

Great work and service. Over the last year I've brought in maybe 8 pieces for framing and Greg has…read morealways done a great job. I've most often gone with his suggestions but he's not perturbed if you don't.

Denise does a great job providing framing services with a personal touch. She is also a great…read moresupporter of local artists giving them an opportunity to showcase their art in her store. We need more of her spirit in Bend!

Denise is a super creative and talented human. We've brought in three paintings and one pencil…read moredrawing in the past month and her eye for detail with matching the correct mats and frames is awesome! We love how she's made out artwork become even more beautiful!

If you are planning on doing an addition, do yourself a favor and hire Erik Foster and his crew…read more  My wife and I are the type to tackle our own projects, but when we decided to add 800 square feet to our existing 1,300 square foot home we knew we needed professionals.  After many unfortunate events with another subcontractor, Erik Foster crossed our project's path and was a breath of fresh air. To meet someone in the trade that knew what they were doing, took pride in their work, and communicated up front any issues or decisions that had to be made was what we were looking for.  Erik and his crew took over our stalled addition; they fixed the existing floor framing, laid the sub-floor, raised the walls and trusses, sided the addition, sheeted the roof, and dry walled the interior.  They also installed all the new windows, hung the exterior doors, and installed the faux batten boards for the entire house exterior with meticulous detail. Erik took over a broken project and made it right for my family and that in itself says it all.  His crew hustled on the job site even when nobody was looking and showed up to work on time with a smile on their faces and looked you in the eye when communicating.  With an addition there is always surprises and Erik was upfront with what to expect and more importantly dealt with the unexpected professionally.  There was a lot of our project that my wife and I ended up doing ourselves, some planned and some not, but Erik was a great resource in pointing us in the right direction when we had questions.  Erik and his crew are a refreshing reminder of how people are supposed to be; hard working, take pride in their work, do what they say, and respect their customers as people just like them.

Erik made short work of our project, and was more than reasonably priced. We would definitely use…read moreFosters Framing again.

our 'go to' spot for expert framing. creative, inventive solutions, and turn around time is great…read more We framed a prized memory in a shadow box - it is a highlight of our entry. our guests typically stop in their tracks and ask about it. Big Fans.

Every time I go in to the shop, I feel welcomed. Tavia and her staff are the perfect combination of…read moreprofessional and sophisticated with a local, friendly vibe. They don't take shortcuts in their work, which I appreciate. They never disappoint!

We went there looking for bubble wraps and gift packing. But was unlucky in finding anything that…read morewe were looking for. Other than that they do have a lot of items and styles of crafting items. They also had a huge 60 percent off on certain items. This store is huge. Restroom in the building and it was clean

Imagine going to your local Hobby Lobby to grab a dozen dog toys for a Humane Society event in the…read moremorning only to get to the register and be told Apple Pay is not accepted. Eh, ok. However, when you ask to have the items held for you so you could return first thing in the morning, the cashier says "No." thinking a manager would surely understand ,I let her know it was for our local Humane Society event in the morning and that I would be there first thing at opening. The response, "No." "so it's 7:50 PM and the store closes at 8 PM and you won't hold the items in the bag till morning? " No." ... Well, I know Hobby lobby doesn't like certain types of people, but I guess we can add the local animals in need to the list. Nevertheless, I went down to TJ Maxx & doubled the budget. If they only knew my locally owned multimillion dollar company in Bend uses Hobby lobby for all of their marketing events throughout the year and have spent thousands upon thousands ... Not anymore.