Tyler and Jon provided excellent customer service today. Thanks y'all!!…read more My car came out looking great and their membership seems like a good value. Vacuums can be hard to use when they are busy but this is a great location

Went to try out the free car wash today. The employees were very friendly. The employee giving the…read morecode for the wash explained to me about the different washes you can get with membership. He told me to wait until after the car wash to see if I wanted to sign up. Not a huge fan of the steelyard commons area but I liked the car wash. My car is cleaner than the normal wash I go to. The wheel clean made my wheels super shiny. The dryer works really well. I didn't use the vacuums as I cleaned my car not too long ago. When I pulled into the wash bay I was given an air freshener. I would recommend the car wash and will be getting the membership.

I really wish I could give this place a better rating as the concept of a quick manual hand wash is…read moreappealing as so many automated places miss key spots or don't reach parts of my smaller and probably a bit low riding car. Unfortunately, while service was fast and the attendants were friendly, I rate a car wash primarily on the wash itself. While I did appreciate that the guys did clean the inside of my car and did a fairly good job, the outside left quite a bit of even dust I suspect came from some of the towels they used to dry the car. There were also a few areas that needed a bit more attention. I want to try this place again as again being a manual car wash - this could just have been a bad experience but at minimum this place has some advantages as a manual car wash, but also disadvantages as they aren't always consistent in their quality. Bottom line - I can't bring myself to recommend this place because my one data point resulted in an inconsistent clean. However, being a manual wash that cleans outside and in, it might be worth a try if you're in the area.

My go to car wash on Pearl and Brook Park had closed, so I was looking for a place that would do…read moreboth hand wash plus a basic interior vacuum along with window wipe down. I'm very glad that I learned about this place on yelp because the guys working here are amazing. One of them hoses down the car and a couple more do the hand wash while you remain in the vehicle (no tire rail, just standard garage floor). Then you advance the car forward and get out while they vacuum and do the windows. They also cleaned the dash and even some section of the door jams. (I had tipped pretty well ahead of time). They are thorough! My car looked almost as if it had been detailed! And this was 9 for the wash and 4 for the inside and then a tip. It is cash only....highly recommended.

I've been looking for a year now for a full service car wash and never knew Waterway had this…read moreservice. Car wash was excellent but what was exceptional were the two people who did the interior. Amazing.

Always busy when I come. Its different how you drive thru…read morefor the wash, exit and re-enter for the dryers.

Best Car Wash in Ohio. Am a dealer and they wash all my cash. Best best best. Lisa the Owner is…read morevery awesome she'll take care of you.

I think this place was closed, not sure if it still is, but I love this car washing place. They do…read moresuch a meticulous job cleaning the inside of your car it literally feels new after leaving. They are also very affordable, so I will definitely return!! (If they are still open)

The lines appear long but the move very quickly. They have two lines that go in at the same time…read more They not only have vacuums outside, but inside also. The cars gets very clean. I love how they are located right off the freeway.

Amazing job! My car looked like new! Service was exceptional. I referred my mom and she loved the…read morework they did as well on her car

Perfectly fine car wash for me! No line, machine worked fast to pay and I was out in a 5 minsread more

The last place I went to knocked my passenger side mirror off so I only use touch less machine…read morelocations now. My car was cleared of all salt but the stain on my passenger window was not fully cleared. I bought the basic wash and dry$10 so I won't complain too much‍ they have a vacuum machine and that worked well enough. You can use a card or cash on the wash. The pay machine was in good condition, and I felt safe. There is no attendant.

They're on probation. First visit, I got the basic wash,…read more$12, and the car sparkled. They towel dry. Today, I had a coupon for the deluxe, $18. The car came out dirty. Had to wipe off the back window myself at home. They were busy, but that's the challenge, to give consistently good service. The didn't meet it.

I've only used this place once, a few years ago. After being made aware of a recent incident with…read morethe owner though, I'll stick to the BP car wash. Apparently, who I'm assuming is the owner, has a reputation for having full frontal freak outs on customers. Reading other reviews and the owners over the top responses confirms this behavior. No car wash ever, anywhere, can claim they've NEVER damaged a car. Most of them CAN claim they haven't cussed out their customers though.

Thanks to Norman and crew for detailing my vehicle quickly and efficiently. I will return for the…read moregreat customer service at this amazing owner-operated business.

I've taken my car here for washes and detailing. They do a great job and are reasonably priced! I…read morewould definitely recommend this place if you're looking for a car wash/detail!

First off, I'm EXTREMELY picky when it comes to car washing. I tend to spend hours washing my own…read morecar. However, when weather or time is not permitting this is my go to place. Everything here is all hand wash! An exterior wash is $10 or $12.50 if you want the carpets vacuumed as well (they'll also hose down your mats if they are rubber/plastic). At first, this place may seem a bit intimidating because of its location and look. You pull into a narrow drive way where you can get the interior vacuumed or immediately turn into the rinsing area. Someone will hose down your car with a pressure washer and pre-soak your wheels with a cleaner (I don't know what these guys use, but it seems to clean better than my $16 bottle cleaners!). Once rinsed, you pull inside for a wash. Two guys wash the car with warm soapy water. They work quickly and are pretty good with attention to detail. Once the car has been cleaned, it goes through a gentle rinse. You'd then pull the car out for drying. Typically 3 or 4 guys would dry the car with towels. There's a pretty cool vintage towel dryer/ringer that they use. They can also clean the inside glass but you may see over spray on your seats or dash. This all takes about 15-20 minutes and you'll come out with a rather clean car without the harmful damages of a machine car wash!

We have a large pick up truck with a 6" lift and their bay was good on clearance unlike many other…read morelocal ones. The guys were friendly, very thorough and did a great job! Truly a full hand wash facility! Will definitely be back!

i work in Key tower and having my car detailed by InsideOutCleveland was simple and easy…read more Joe was my technician and he did a marvelous job. I had the Full Detail and using the discount was able to get my engine cleaned and degreased. the inside of my car looks amazing as well as the trunk and engine area and the price was completely reasonable. It was also nice to see how pationate the owner is in this business. Great customer service.

Recommended by a friend. Did a really great job with deluxe detail. Would recommend to anyone!read more