While traveling from Florida through Ohio, I visited this carwash on Friday, June 20, 2025. After…read moreleaving, I immediately noticed that my dashboard had been badly scratched. I returned right away and showed the damage to the manager, who attempted to fix it on the spot -- unfortunately, without success. She did take appropriate steps, including photographing the damage and completing a standard company incident report for the General Manager to review. The General Manager later contacted me and stated that they use only the safest products, materials and clean towels, and that the company would not take responsibility for the damage. When I suggested that the damage might have been caused by an employee wearing a watch or bracelet, he firmly stated that his staff does not wear any wristwear. Fortunately, my vehicle has a window mounted camera. Upon reviewing the footage, I found clear video evidence of employees wearing watches and an employee wearing a bracelet while cleaning my dash. The attached photos are screenshots taken directly from that footage. I have provided this evidence to the company and followed up with multiple emails describing the damage, but they have continued to deny responsibility. The damage is permanent and will require a full dashboard replacement estimated at $3,400. I will provide updates as this issue progresses.

I have enjoyed my year service at waterway. I went and got the highest package for a year that…read moreincluded inside and out. But as that seems to only be at one location I would not recommend that package unless you are really sure you are going to use it. There are sometimes really long waits and you lose a good part of your day getting it done. I often went to other locations for the ceramic and took care of the inside myself, which takes much less time. With all I help run time and money are important. The staff are very nice at the other locations but I wish all had a place to vacuum out your car. Not all do. So the staff are amazing in customer service, but if you get an unlimited package I would only go as high as Ceramic. Unless you just happen to live in Pepper Pike. It will save you money on a good wash. Good service. You will appreciate it in the winter months.

I prefer using the touch-less automated car washes to minimize the fine scratches left by the…read moremotorized brushes and/or clothes. The high pressure coin stalls work well along with the foaming brush. All automated car washes do just a minimal job of cleaning the underside of the car. This is why I use the high pressure soap wands to remove salt from the undercarriage. When its really cold out, I use the automated touch-less stall which do a pretty good job. Ultimate Wash is one of the few touch-less washes out there.

Paid top dollar for was that included undercarriage. Apparentky the undercarriage cleaning was not…read moreworking as it never went through the process. attempt to contact management went unanswered. Beware.

Best car wash around. Streetsboro, Solon, South Euclid all great options. The one in South Euclid…read morehas an outdoor and indoor vacuum area.

Love Clean Express Auto Wash! They offer free vacuum cleaners, excellent discounts for unlimited…read morewashes, great employee service, towel provision service and much more.... check out their website! #SatisfiedCustomer

I signed up for a promo wash, then canceled in the app right after the first full charge and…read moreassumed it was done. Turns out it wasn't. They kept billing me $40/month for ~14 months straight. I never received a single receipt, cancellation confirmation, or any kind of email the entire time. No notifications at all. When I finally noticed, I re-downloaded the app and canceled again, still no confirmation. Reached out to support, and they initially responded but eventually stopped replying once I pushed for a full refund. They offered a partial refund, but this situation clearly came from a broken or unclear cancellation process. I hadn't used the service after the first month. Extremely frustrating experience. Be very careful with their subscriptions. Would not recommend.

Don't waste your time. I spent $20 on the top tier was didn't even clean most of the bugs off my…read moretruck. Went to use their vacuums that aren't free for $2 for 4 mins ended up having 0 suction on number 7. All around a terrible place that's just a massive money grab.

All winter, whenever it snows and it drops enough to fill up the driveway, Albert has come to…read moreplow-day or night. There is a seasonal contract which must be signed first, however. He always shows up to do the job, with a big truck that has a large plow. We haven't been disappointed with the service, and Albert is a nice guy!

Stuff missing from from car after we got our car detailed , we found Al Harper on Linkden,…read more dropped off our beautiful family car to him, met his wife Erika Harper who was also shady. we had Air Pods missing from the glove box, and we could almost get a whiff of marijuana coming from the inside of the car. The car we use to drive our children around in. DEFINITELY LOOK ELSEWHERE!! YoI been warned.

All around smooth transaction. Texted Mitchell on a Sunday and was able to schedule for the next…read moremorning. He did a nice job for a fair price.

From the owner: At Mitchells Auto Spa, we provide the best auto detailing services here in Stow, OH. We specialize…read morein ceramic coatings, interior car detailing, exterior car detailing, wash and wax, steam cleaning, seat and carpet shampooing, and more to get your car to like-new condition. Mobile car detailing designed to provide convenience, peace of mind, and a fresh clean car. Although we are located in Stow, OH we also service nearby cities as well!

I hate buying cars - well, actually I love cars but I really dislike car dealers. Ruby Auto Group…read moretakes the car dealer out of the equation and made my recent car purchase the most enjoyable I ever had. I told Jon Ruby what car I was looking for - right down to the accessories and trim and he found it for me. By contrast, it took me three months/untold numbers of phone calls to buy my last car and I didn't get exactly what I wanted. I never had to listen to sales pitches for things that would increase the dealer's profit but not the life, value or my enjoyment of my car (extended warranty/undercoating/financing) or any talk of "he'll probably throw your offer in my face, but I'll take it to the sales manager". What I did get was exactly what I wanted for considerably less than I would have paid if I had found it on my own - Jon more than made up for what I paid him in savings alone - plus he handled everything. He also took my car in trade and gave me exactly what Kelly's/Edmunds said it was worth (in trade). I recommend Ruby Auto Group highly - if you're busy, just don't like the car buying experience and want to let an expert negotiate for you.

From the owner: We specialize in finding the car you want, whether new or pre-owned any make or model. Ruby Auto…read moreGroup takes all the burdens that come with buying a car and utilizes all the knowledge and years of experience to better serve you with your next purchase. We are one of the very few auto dealers that pride ourselves on treating you our customer the right way. Here at Ruby Auto Group, we understand that today's car buyer is searching online for their next car. For that reason we make sure to give you the best information on each car we sell with all the photos you need. All of our cars that we sell go through many steps of certification so you our customer will be confident buying any car from us. Stop being hassled by car dealers that are just trying to sell you a car and not focusing on you and what you really want. Ruby Auto Group will show you what car buying is supposed to be like...A Common Sense Approach !!