Very helpful staff! Went in, needed what I needed, and walked out without an issue. Totally…read morerecommend this place!

it says they close at 8pm but when I went to open a new account on 5/19/21 at 4:30PM the door was…read morelocked. there were cars outside but nobody attempted to open the door & there was no sign saying any details about it being locked. - I ended up going to the Verizon store which is on the same street and added my 5 new lines with them instead for the same price as T-Mobile!

Fantastic service and excellent customer service. Love the service they saved me $300 a month over…read moreVerizon

Store # 1WSN employee named Jose was the most kind and helpful employee and very patient I truly…read moreappreciate all he did I had a great experience thank you again Jose

Diego went above and beyond for my husband! He was professional and courteous. When it was all…read moresaid and done he had solved my husband's issue. We are very satisfied with this store. All the people who work there are wonderful!

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I walked in, spent time waiting to BUY a screen protector to replace mine, to be told that I have…read moreto pay my balance before I could BUY a screen protector. I called T Mobile and they said that was a lie. Avoid this place, these people do not know what they are doing. This was the final straw, I will be going to a better mobile company.

As i mentioned before with my review of the Tmobile store at the Target shopping center that i…read morewould be reviewing this store at the mall. I'm going to cut through the chase and dive right into my review, because the staff at this store has no customer service skills whatsoever. Allow me to explain i have been needing a cel for some time, and i was waiting for my movie to start & i had sime time to kill so i went into the TMOBILE store adjacent to the mall, and the staff was on their cel phones they didn't bother to acknowledge nor help me. I asked a question & i was ignored they continued to be on their phones, and when they finally acknowledged me they had attitude so i walked out. I don't understand how this store survives at the mall with staff who don't care about customers. I'd like to see their sales report and I'd bet their sales are ridiculously very low. I don't know who is the manager or the owner, but it's obvious that they are not very involved with the store nor the staff, because if they were staff would not be ignoring customers. My advice is don't waste your time going to this store it's best to go to the other Tmobile store at the Target shopping center where they care about their customers & do their job right.