I needed to have my driver's side door handle replaced. I found Dents Unlimited through a Google…read moresearch and met Mike and then Sherrie. Both were very nice. The work was exceptional and prompt. I highly recommend Dents Unlimited.

Mike and his team are Fantistic! they have repaired many cars for me and have consistently done a…read moregreat job! They offer great work at a great value.

Excellent experience. Reasonable pricing, everything went according to plan, & the communication…read morewas perfect. They even shined my wheels which was a pleasant surprise. I had 2 friends recommend this place and it lived up to their recommendation. (They replaced a rear wheel panel that had fallen off my car.)

Terrible Customer Service (Especially from McKenzie)…read more We had our vehicle at Mid-Town Body Repair, after someone hit the right side of our car. The other driver's insurance was covering the damages, so we brought it here hoping for a smooth process. Unfortunately, our experience was anything but that especially because of the way we were treated by one of their employees, McKenzie. From the very beginning, she was extremely rude and demeaning. She spoke to my husband as if he were ignorant, and when we asked reasonable questions about the repair process, her responses were dry, unhelpful, and completely lacking in professionalism. She provided misleading information and made what was already a stressful situation even more difficult. Her attitude was dismissive and lacked even the most basic level of compassion or courtesy. When we ultimately decided to take our car elsewhere for repairs, McKenzie acted immaturely refusing to speak directly with my husband and behaving as though we were the problem once he got there to pick up the car. If you're looking for respectful, professional, and honest customer service, look elsewhere. I strongly urge Mid-Town Body Shop to properly train their staff, especially McKenzie, on how to treat customers with basic decency. We will not be returning and do not recommend this place to anyone.

My wife's vehicle was rear ended a few weeks ago. Larry Walker & Sons Body Shop was an option and…read moreafter meeting with their rep, hearing about their services and getting an estimate I decided to go with them. I was very specific with request for a luxury car (that didn't smell like smoke) comparable to our car needing repair for rental but we were greeted with a small RAV4? Sized car. I refused the vehicle and then started looking for a car myself. It takes a few days to line up a luxury rental so work had to be delayed. I called State Farm & told them we needed to find a suitable vehicle and they were accommodating with increasing coverage if necessary. We found a suitable model in Asheboro and Enterprise brought it to the local office but it smelled like freshly smoked marijuana. So no go with that vehicle. I was ambushed when I asked to meet with the owner Brian Owens. He couldn't maintain eye contact when we met so I suspected he was upset. He was totally focused on our '24 Genesis not being a luxury vehicle..saying BMW, AUDI, Mercedes, Lexus were not in the same class. And it was a "Hyundai". Same price ranges and similar performance but somehow not the same class. Insulting. The new owner Brian Owens is insulting and doesn't take responsibility for what his business represents as services provided. His phone script (that he says he wrote) states that they work with your insurance company to set up car rentals to make it easy for customers to use their service. He did not handle the situation professionally. I even asked that we discuss in an office or away from the front desk but he insisted on being loud and confrontational in front of his front desk staff. Not a nice guy. After our encounter I called the front desk and apologized for our discussion that had to happen in front of them. I doubt this is the culture previous owner Larry Walker wants as a legacy and I feel badly for the staff who work in Brian's toxicity.

Customer service is better than the quality of work that you are getting. Wouldn't recommend this…read moreplace to anyone.

I can't say enough GOOD THINGS about this place! The owners are so friendly, caring and tedious…read morewith every detail of body work! They fixed my Lexus after someone hit my back rear end and had it ready and fully detailed within 2 weeks. Thank you so much for your care and body work!

Great customer service and very knowledgeable techs. They had my car back like new. The techs and…read moreshop management were very detailed down to the bolts and color match. The work is extremely detailed and couldn't ask for better results.

Do NOT go here. Read other reviews that has low rating describing what issues they had, and those…read morewere exactly I had to go through. To make this review short yet give you an idea.... They told me my front bumper needed a replacement. They gave me an estimate, and had told my insurance estimator/inspector to send a check to them directly. They did not give me the detailed invoice for the "new" bumper. And they rushed to start work on my car. I became suspicious at this point and asked for an invoice at which point they started being very rude on the phone. Their response to my request on sending me an invoice was "you think you know how to repair the car, then come and take your car!" Was very surprised and puzzled with their response in return for asking an invoice. This is when I sensed something was totally off and I decide to stop by directly to take my car back from the shop. When I dropped there to my surprise I saw my car was already in works and what was more shocking was that they were trying to take my 'original' front bumper off and scratch/repaint the same and sell it to me as new bumper!! Check out the pics. I decide to not get in a heated argument since I now know these guys were fraud and just asked them to put the front bumper back on and give it back to me. They are shocked to see me there and since I caught them red-handed they offer to do the "repair" for me "free" and they tell me not to worry about the deductible payment - "we will take care" they say! I was furious and very seriously asked them to put my car back together and leave the place with my car. I went to another place with my car who were super good and made it super easy for me. I was very happy with this second place. But overall the whole process caused so much stress and frustration, and that is not something you want to go through when you are already dealing with your Carnot in good condition, dealing daily stuff without your car, dealing with your insurance, working on payment numbers, etc. Oh and btw they seem to work these things out with the insurance inspector, so just be aware. I also felt my insurance inspector(Frank from Progressive) collaborated with agreeing to issuing the check to them and not informing me. I had to reach out to Progressive executives to file a complaint and get the payment reversed. The whole process was very disappointing and was very off putting at the time. If you want your car in good hands and avoid the mental drama just do NOT go here. I feel bad for people who may have gone here and not know what tricks they exactly pulled on them and these guys got away. Anyway at least if this helps you, I'm glad taking time writing this.

Great price, great service, they reduced my estimate by a lot. Very friendly, would 100% recommend.read more

This month I purchased a mini and was looking for a good shop to keep it in good shape, in…read moreGreensboro. The tire indicator light had gone on and I had difficulty determining exactly how to reset the light after filling the tire. I went to Eurobahn and was told everyone was busy and I'd have to make an appt for another day. It's a 30 second fix. I had just spoken with someone in sales over the previous weekend and was told that I should just bring it in and it would be a quick reset. The woman managing the flow said there was nothing she could do for me. Everyone was occupied. I couldn't even wait for a technician to be freed up. I felt disrespected by her attitude and response. I went immediately to the BMW dealer on Wendover who addressed it quickly, he also was able to determine exactly what issues were currently due. My car is now having a $300 routine maintenance issue taken care of them. I will not be going back to Eurobahn. I'd rather give my money to a provider who listened and was responsive. Eurobahn couldn't be counted on for a simple ( non repair) fix, so I don't trust them with more complicated maintenance. Nancy

This was the most disappointing service I have ever received; I had high expectations for this shop…read morehowever due to the nature of my issue with a new SAM Unit and they were not unable to resolve the issue after trying to reach the service manager and was never able to speak with him or get a call back my car issues has not been resolved, spent thousands of dollars without a solution.

Great group of guys, they did amazing work on my car. I had them repaint the side panel of my car…read moreand they did a fantastic job. It looks brand new. I would recommend personal touch for any car work you need done!

I have Know Tim for 35 years, don't want to feed any personal feelings into a review but in the…read morespirit of transparency here is my review. To date over the past 30 years I have had 14 vehicles painted and multiple repairs performed by Tim. I have had no issues with service or quality on anything he has done. I had one car painted by another vendor because Tim was over booked. Needless to say I had to have Tim redo the work the other vendor performed. If you want it done right the first time "Personal Touch" is the answer

I have nothing but great things to say about this body shop! I wrecked my car and I did a great…read moredeal of damage! I called almost daily to stay updated and they did not disappoint. They stayed late, and came in early to get my car completed and finished in a timely manner! Larry went above and beyond to make sure that I was happy with my repairs, and he did not disappoint!! I do not plan on wrecking my car again, but this will be the only place I go or recommend friends to go in the future if something happens! Thank you thank you from the bottom of my heart for going above and beyond!

We had an immediate need for a front fender repair on a trip from Raleigh to the mountains. ​ …read more When we arrived at this place they took us in and fixed the problem​. They were very kind and considerate . We were very pleased . Their secretary was the best .