Avoid Kathy's Tax Service - especially if your taxes aren't straightforward…read more We hired Jim in 2022 after selling two homes, combining households, and buying a new one. We paid a premium expecting professional help. Instead, we got a dismissive, unhelpful experience. When the IRS requested more documentation a year later, Jim charged us again to prepare three documents - which we had to send ourselves. He blamed us for not providing the right info the first time, despite being the professional we hired to guide us. Communication was terrible, and support was nonexistent. We were left doing all the legwork. Unprofessional and not worth the cost.

I had my taxes done this year by Christensen Kathy's Tax. They were polite, responsive, and got my…read moretaxes filed, but they were not helpful in finding me all my deductions or explaining in detail about my taxes as a whole. I was a first time home buyer and needed help doing them this year. Honestly, I should have just prepared and filed them myself and saved the $160 because he did not help me explore and discover any other deductions I could have potentially had. The appointment in total was less than 20min. It felt like a rip off.

Working with Ken at Rockwood Stone has been a great experience for my family and I. We always did…read morethe basic savings/checking thing with extra money set aside for short term goals. Ken has taken a lot of time to educate us and present as much information as possible, which has made our every decision a confident one. So far we have setup multiple life insurance and investment plans with Ken. We are much better off, and feel more secure in our financial future for it.

I had put myself in situation and I was completely stressed to the point it was keeping me awake at…read morenight. The company reached out I told them what was going on and the specialist helped me that day!!! thank you so much elevated for your help!!

I have had an overall great experience with Southeast Financial. Their staff and office Manager…read moreRichard is very friendly and easy to work with. This office understands what customer service should be and treated me with dignity and respect and other places in Pocatello should follow their example. Richard made my loan a very seamless process with a reasonable repayment schedule. I would recommend this office for anyone seeking a loan in the Pocatello area. Give them a call and I am sure they would happy to help you out. Tell Richard that Juliette sent you!

Aaron Moore is an amazing person. When we were comparing insurances for home and auto insurance…read morewith several different agencies in town in 2014, Aaron was able to give us the best rates beating out all of the competition, plus he was the only person we talked to that you could tell that he actually cared for us and understood our needs. He didn't just give us a quote and pushed us out the door, he took time to listen to what our needs were and gave us different options and explained each one. It was not just about a commission or another sale for his record, he actually cared. When some punk kid decided to pay more attention to his phone instead of driving and rear ended our vehicle which was totaled. It was so nice to have Aaron with us helping us with every step of the way and took the stress of our shoulders and they dealt with the punk kid and his insurance or lack thereof. Whenever we have a question about our policies we can always expect an honest and fast response from him. We have been so impressed with Aaron and State Farm that we are definitely going to be a lifelong costumer of Aaron's!

Unprofessional, unethical. I wouldn't recommend this cpa to anyone. The first year I used this…read moreoffice it was done by an intern who was a friend of mine working there. The 2nd year I continued because I realized Nyle was the father of someone I went to high school with. I tried using him this last tax season and my tax return was way different. When asked why he said that I made more money but my expenses were less. Not true. The problem was that ISU had submitted my expenses inaccurately. I had proof there with me that what was submitted was inaccurate but Nyle told me he couldn't submit anything other than what they had sent me. I called ISU and was on the phone with them on 2 seperate occasions for a total of a half hour. During which Nyle stepped out and went to work on some other patient or project. After gettingnoff the phone for both cases I had to wait for him to come back. When he couldn't do anything else for me I told him I wanted to research this more and to hold off submitting my taxes. I then called a family friend and was told that I should have been able to submit my school expense differences. I also mentioned that Nyle was giving me a lot of days as a per diem since I worked a summer job in a different state. I was taught and shown later that that is an unethical practice in tax breaks and that if I were to be audited that could make me owe a lot more that I was saving or getting back. Then a few days after meeting with Nyle I received an email responding to an email I sent asking about what I had heard on the college expenses where he told me that he didnt mind taking a stance on a tax return as long as it was supported by the facts and to keep in mind that he all ready had 2.5 hours invested in this at 150.00 / hour. I couldn't believe he counted the 1/2 on the phone and the time I spent waiting. Unbelievable. As of 6/3/14. For the record, my "buddy" is Neil Furniss, CPA in Pocatello. The "fictitious information" he put in was the tax info provided by ISU for 2012 and 2013 and the expense report provided by ISU showing the differences in what was submitted and what was shown. As stated before, it is an outright lie to say that Nyle took any initiative in emailing me because he "thought this was going to drag on" because after meeting Neil, (the very first time ever in my life was the same day I left Nyle's office) I sent the email to Nyle asking if he could submit the differences with the expense report for school. It wasn't the other way around. Also, Neil showed me in "A Tax Book" where the deduction is stated clearly. Maybe Nyle doesn't understand the concept that professionals, lawyers, and other CPAs have collaborated a document for the instruction of a more ethical filling of tax returns according to how audits and rulings in very particular and similar situations have turned out for people. I'm not a genius, but I can read and I do do my homework before I make any allegation. Once again Nyle, you fail to mention that it was your suggestion to research and call ISU. If you didn't mean right then, you should have clarified right then. I elected to go with another CPA because of your unprofessional responses to the valid concerns I had. All of my documentation was prepared and presented to Nyle and Neil with no variation. One simply was able to fulfill the role of the accountant needed. Period.

Nyle Taylor has been preparing my taxes for years now. I have been extremely satisfied with the…read morelevel of professionalism in which he presents himself. He is courteous and kind to his staff, and in return, they are kind to him and to me. Mr. Taylor is very knowledgeable in his profession, honest, fair in his fees and well respected in the community. Mr. Taylor has prepared my personal income taxes as well as my corporation taxes and I highly recommend him for all of your accounting needs. You will not be disappointed!

Advantage Plus Federal Credit Union has the Best Customer Service. They have Amazing % rates-…read moreconsidering the state of the economy. You can even get interest on your Checking Account!

I have closed my accounts with Advantage Plus Federal Credit Union!!!! I had to get help from a…read moreoutside sources to help my mom fix the banks screw-up with my deceased fathers account in the Preston branch. Advange had my mom juming through hoops for three weeks after the passing of her husband. Come to find out, all banks have the government papper work for the beneficiary for the release of funds and can do all of it within the bank. My bank gave me the government paperwork. When my mom took it to Advantage, the manager was very rude to my mom. Come to find out, this problem could have been taken care of on the day of my fathers passing. Instead (without a death certificate), the manager chose to shut down my dads account and send it to their lawyers without notifying my mother. Instead of fixing their messup with papperwork, (they had access too), they chose to cause a lot of stress thoughout my mothers worst days.

Cannot get anyone answer the phone! It's just ok! I had $20.00 in to open an account. Have hit hard…read moretimes. I got a notification that I needed to put more money in my account or they were going to close it! Who does this? I'm new in Pocatello and just needed to start somewhere. My CU in Montana would never treat me this way!

The staff at SEI are incredibly helpful with any questions or concerns I have. They assist me and…read moremy LLC with deposits and transactions, keeping me informed every step of the way. I have a strong connection with SEI, as they consistently prioritize my best interests in meeting my credit union service needs.

Iv known and worked with Adrian Bybee for over 10 years now. The combination of his work ethic and…read morecore values defines who he is as a person and sets him apart from the rest of the crowd. When it comes to business his the first person I turn to. Thanks Adrian!