Working with Ken at Rockwood Stone has been a great experience for my family and I. We always did…read morethe basic savings/checking thing with extra money set aside for short term goals. Ken has taken a lot of time to educate us and present as much information as possible, which has made our every decision a confident one. So far we have setup multiple life insurance and investment plans with Ken. We are much better off, and feel more secure in our financial future for it.

Advantage Plus Federal Credit Union has the Best Customer Service. They have Amazing % rates-…read moreconsidering the state of the economy. You can even get interest on your Checking Account!

I have closed my accounts with Advantage Plus Federal Credit Union!!!! I had to get help from a…read moreoutside sources to help my mom fix the banks screw-up with my deceased fathers account in the Preston branch. Advange had my mom juming through hoops for three weeks after the passing of her husband. Come to find out, all banks have the government papper work for the beneficiary for the release of funds and can do all of it within the bank. My bank gave me the government paperwork. When my mom took it to Advantage, the manager was very rude to my mom. Come to find out, this problem could have been taken care of on the day of my fathers passing. Instead (without a death certificate), the manager chose to shut down my dads account and send it to their lawyers without notifying my mother. Instead of fixing their messup with papperwork, (they had access too), they chose to cause a lot of stress thoughout my mothers worst days.

Avoid Kathy's Tax Service - especially if your taxes aren't straightforward…read more We hired Jim in 2022 after selling two homes, combining households, and buying a new one. We paid a premium expecting professional help. Instead, we got a dismissive, unhelpful experience. When the IRS requested more documentation a year later, Jim charged us again to prepare three documents - which we had to send ourselves. He blamed us for not providing the right info the first time, despite being the professional we hired to guide us. Communication was terrible, and support was nonexistent. We were left doing all the legwork. Unprofessional and not worth the cost.

I had my taxes done this year by Christensen Kathy's Tax. They were polite, responsive, and got my…read moretaxes filed, but they were not helpful in finding me all my deductions or explaining in detail about my taxes as a whole. I was a first time home buyer and needed help doing them this year. Honestly, I should have just prepared and filed them myself and saved the $160 because he did not help me explore and discover any other deductions I could have potentially had. The appointment in total was less than 20min. It felt like a rip off.

Summer Jackman is an excellent agent. She helped us change all our insurance needs to State Farm a…read morefew years ago. She has helped me understand my insurance coverage needs and I feel I receive excellent advice from her, specific to my individual concerns.

They are great! Linda and Wendy are amazing. Always so helpful! Linda went out of her way to help…read moreme get car insurance. I've been with them for years now! Last year Wendy reviewed my car insurance and got me an even better rate- without me even asking! I will stay with them forever!

Kendra and her team are amazing! They will sit down with you and research the best plans for your…read moreneeds. She's great at looking at the now and helping plan for the future.

I am that customer, the one that has all the abnormal things happen too. If I didn't have bad luck…read moreI would not have luck. Lucky me!! J.D. Bowen and his team have been great to work with. When I leave a message, they are quick to respond. They provide answers to my questions and help me turn all my bad luck issues around. I switched from my long time insurance company just over a year ago and the difference is night and day. My rates went down and the customer service is 100% better. They are always very pleasant and knowledgeable. Very happy with the service they provide.

I had put myself in situation and I was completely stressed to the point it was keeping me awake at…read morenight. The company reached out I told them what was going on and the specialist helped me that day!!! thank you so much elevated for your help!!

I have had an overall great experience with Southeast Financial. Their staff and office Manager…read moreRichard is very friendly and easy to work with. This office understands what customer service should be and treated me with dignity and respect and other places in Pocatello should follow their example. Richard made my loan a very seamless process with a reasonable repayment schedule. I would recommend this office for anyone seeking a loan in the Pocatello area. Give them a call and I am sure they would happy to help you out. Tell Richard that Juliette sent you!