We were Kroger Customers there for about 6 years. It is a very good store. Bought all our groceries, gas and prescriptions there. They got new pharmacists a year or 2 ago. My problem is I had been on the same meds for 10 years from a highly respected Physiatrist who is beyond reproach. For 6 years Kroger filled my families prescriptions. She didn't know my medical history and assumed she knew more than 2 Doctors and the previous Pharmacists there. She refused to fill one of my meds, even after my Doctor called her. Now I go to Kroger for a loaf of bread or something and to see if they changed pharmacists yet. She made WalMart look great. read more

9/10 times I shop here they lock the cart wheels as I am leaving the store. ALL ITEMS PAID FOR. Almost threw my back out. I don't appear to be rich when I'm shopping even though I am. read more

I bought a 2lb bag of Low Moisture, part skimmed Mozzarella cheese two weeks ago. It had never been opened until tonight. The use by is September 25th, 2025. I made homemade pizza for six people. It was horrible. The cheese didn't melt and it tasted sour. I called the 800 number for customer service, got a lady I could barely understand. She said she would give me a $5.00 credit on my next trip. Considering the cheese was almost twice that much. I shop at Kroger all the time and love the people that work there. They should have sent me a coupon for another bag of cheese at least. I am upset and was embarrassed serving that to my guests. I threw the pizza and cheese away. read more

The pharmacy is terrible! They say you can wait for a Rx... I say, I will pick it up tonight. When I attempt to, the pharmacist has shut the lights off well before closing time and says "if it's ready you can have it... otherwise you can come back" very rudely. She then "Checks" and says it's not ready. When I asked when it would be because it was due early afternoon she says "when it is. We are behind days, weeks. We will get to it when we do". Incredible! Not having the Rx ready on time... ok.. being rude and nasty because you don't want to wait on the line of the customers that have been waiting. Unacceptable. There ARE other options in town... and I WILL be finding one. read more

They don't have liquor but the wine section is nothing to sneeze at. This place was renovated and expanded about a year ago and it looks great. They have a large hot/prep counter section with seating in the front of the store if you want to eat in. This one has a gas station, money services place and a pharmacy too. The cart returns are a bit far out which can be a bummer in winter but they have lots of small carts so...yay! The deli counter is awesome too and they're really friendly. Since the place is still new, you'll find aisle guides posted about every other aisle too. read more

My niece calls this place "Brown Kroger" she remembers it because they have a gluten-free ice cream she can enjoy. Not many ice creams for a person on the "GFCF" diet. Speaking of that diet, good selection of Gluten-free items and organic products. Well lit and maintained store. Best part is that the selections are wide and the store is open late. read more

Kroger - a stop sign in front of a store - Grocery Near Me - Saginaw, Michigan

A big Kroger! It has all the vegan and vegetarian products that I like in their Midland location, only this one seems to be four times the size. Employees have been nothing but friendly and helpful to me and I love the full aisle of drinks in the refrigerator case. The only thing I don't like is the parking lot! It is LIT, fam. So busy all the time. I understand it is due to traffic for not only Kroger but also their gas station and the other businesses in this popular plaza, but I always feel like I'm about to get hit. read more

They were very rude I bought the wrong baby formula and customer service lady was very rude told me she could not take it back or Exchange without a receipt I went on the Kroger's ad where they showed a receipt where you purchased it he said that wasn't good enough I asked the tour manager she said one was not there and she wrote my information now they'll get back with me in a couple days I went home and Walmart receipt I asked to speak to a manager he was just as rude as her they basically laughed read more

What a joke of a store. Lines all the way down aisles because they only have registers open. Quality of the meat is garbage. Never have any carts in the store, they all are in parking spots. read more

One word: AFFORDABLE The only Kroger I've ever been to. I was not disappointed. Think of Ralph's or Von's but cheaper. The produce is surprisingly fresh. Also, membership gives you a discount on Kroger's gas! 3 cents a gallon. When you've accumulated enough Kroger's points, 10% is taken off one gas purchase of your choice. read more

I enjoy shopping at Kroger so I can get fuel discounts. I also like to buy discount foods and this is where my prescriptions are fill they stay on top of keeping them filled every month. read more

Way too big of a store. I won't venture into it unless I HAVE to. One thing though. They do have plenty of amigos. ..I give them credit for that. If it went for the Amigos I would not go there at all! More stores should invest in Amigos for their shoppers. After baby boomers ate getting up there. read more

Nice Kroger with a good selection of food. It was nicer than the other Kroger I went into while in town. Everything seemed nice overall.

The Krogers in Saginaw township expanded due to surrounding ones closing, which was already an inconvenience . It's hard not to notice how understaffed it has become . Carts all over the lot, also the lot has trash thrown all over, cashiers are not friendly and have to bag your items, never enough lanes open, plus in the evening you close the lanes and we're forced to use self checkout which I feel cost jobs. read more

It is so huge and confusing now, parking is near impossible, they run out of the things you need very quickly, shit is expensive now. Plus, the bagger we had didn't even know how to bag! Who the hell puts heavy stuff on the soft items?!?! read more

I love shopping online and then all I have to do is pickup my groceries. This helps with impulse shopping.

This is the cleanest Grocery Store I've been to and has the nicest staff working there. Always has enough check lanes open for fast service. Prices are great food is great! read more

I used to love this place, great prices and quick service. Since they expanded and closed the Gratiot road store they added tons of lanes and were supposed to have more workers. Now you have twice the amount of traffic and it seems like half the staff. Lucky if there are 3 check out lanes open at any given time. I'm not a big fan of checking out myself and bagging myself. It's turning into a Wal Mart as far as checking out is concerned. Disappointing since the remodel. read more

The newly expanded store is a bit overwhelming. They have so many products (old and new.) This particular Kroger carries a variety of unique products that are hard to find without having to take a trip to a specialty store. read more

Called customer service when I forgot 2 bags of groceries. I kinda was in a panic. The women barely tried to help me and hung up on me when I couldn't remember what line I was in. Luckily they were there when I went back but no thanks to her. The other people I talked to were helpful though. read more

Laurie, an employee who works at the pharmacy, is EXTREMELY rude and terribly patronizing. Not just one time, but every single time I've had any sort of encounter with her. I'm not a rude person, but once she starts getting rude it's hard not to mirror that. Very unprofessional - in fact, the most offensive and unprofessional pharmacy employee I have ever witnessed. You need to do something about this, or at least change the "our friendly pharmacy staff" greeting, because that is far from the truth. read more

Not usually a fan of Krogers but this one surprised me when I went in there to shop since it was on my drive home. They have sushi made daily which for an avid fun of it was a great to find and it is also one of the cleaned and most organized Krogers I have ever found. read more

I like Kroger's because it is less than 2 miles from my home. I like the gas discount. I think their prices are a little more than another large grocery chain that is farther away, but the other store is so large that I am usually exhausted by the time I get home. I am also fond of the store directory that is attached to the shopping cart. Like most stores, there are not many employees on the floor to ask for the location of an item. When you can find a clerk, they are polite and helpful. Items on the top shelf of a display are difficult to reach and, unless someone offers to help, I either climb on the bottom shelf or do without. read more

My favorite kroger around here. Large selection with the freshest produce and goods. Great sushi made fresh daily. Good sales for saving a buck. read more

One nice thing about this store is that it's open 24 hours. One thing I don't like about this Kroger store is that the bottle room is wayyyyyyyyyyy too small and is always crowded, the store is only 2 years old, couldn't they have built a bigger bottle room? Walmart down the street has three times as many bottle machines as Kroger does. read more

I hate this Kroger, and avoid having to shop here at all costs. Only reason I even gave it two starts is because it has decent sushi, and a good organic section. The flow of this store is terrible. It's crowded and loud. I always leave here feeling stressed out! I love the smaller Kroger on Gratiot. It may be smaller and older, but it's much easier to find what you need. read more

Good sushi. Not the best sushi in town but good and enjoyable and the best to pick up and take home. Price is reasonable and in addition to the easy pick-up/take out factor and the good quality, it is the most reasonably priced sushi I have found in Saginaw. I buy their sushi regularly and am glad to have a place like this in Saginaw. read more

Love, love, love Kroger-my favorite store. However, do NOT use instacart grocery delivery. This is the WORST experience I have ever had. There was no pickup time available so we chose delivery. We didn't get several of the items we ordered. Worse yet-the "substitutions" were outrageous. For example-ordered 4 bottles of bbq sauce on sale at .99 each and Got 2 each of 2 different brands-ranging from $2-4 dollars EACH. Ordered butter 2 @ $1.99 each and received 2 @ $4.29 EACH. Ordered pate for our old cat and kitten food. Both were wrong. Did not deliver the "specials" that when combined would have saved $10 (the whole idea is that this savings would have covered the cost of delivery). Of course, covid is the reason we didn't shop ourselves. We ordered a bottle of disinfecting bleach-and received a very expensive "splashless" NON disinfecting bleach. Delivery was on time, driver was nice, outcome was terrible. Called Kroger who said "Yeah, we can't do anything about that you gotta call instacart". Wait time on their helpline? 2 hours!!! Still no resolution. read more

This particular location makes up their own rules and decides whether or not they want to honor store wide ads. Was told yesterday that they were not going to give out rain checks for the sale currently running on Kool aid juice packs. Also told that there is a limit on the amount that you can purchase, which is not stated in the ad. read more

Love this Kroger. It is everything you need it does a great job for a grocery store. Simple truth selection is awesome.

This is our regular shopping place. Great selection, great produce. Staff is friendly. And the place is always clean. Easy to get in and out of the parking lot. read more

Not a review of the store in general, but their web security for their loyalty program is downright pathetic. My email accounts have been hacked twice, my Free Friday coupons have been stolen, and no one at corporate seems to know what is going on. I'm just not going to use my loyalty anymore except to get the special prices, it's kind of a joke. read more

Horrible if you're coming from CSL Plasma. They won't let you pull any money from your card if you're pulling less than $100. This is because they can't afford the add-on they had done a few months ago. If you're coming from CSL, go to the walgreens on genesee and michigan, just across from the right aid and the family dollar, you only have your surcharge there. read more

This review is particular to the surprisingly good sushi sold at Kroger. It is the best sushi in Saginaw by far; superior to Hello Sushi and Genji, both of which have decent offerings. I have it on relatively good authority that the Sushi here is on par with fare sold in the Nagasaki prefecture in Japan. Their chefs are authentic and creative and I highly recommend it. read more

I love this Kroger! The employees are always helpful and polite, and they will go way out of their way to carry items that a are popular/new/frequently requested. We appreciate all of the fresh produce and the wide organic packaged product selection, as well as the variety of vegan/ vegetarian options. read more